# Compare Enumerate vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PayHOA and Enumerate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/38478-146693/Enumerate-vs-PayHOA

---

# PayHOA vs Enumerate Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayHOAEnumerate2/4 selected

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (585)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[Enumerate](https://www.capterra.com/p/38478/Enumerate/)[3.8 (126)](https://www.capterra.com/p/38478/Enumerate/reviews/)

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (585)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

EO

Based on [585 reviews](#user-reviews)

Positive

557

Neutral

20

Negative

8

[## Enumerate](https://www.capterra.com/p/38478/Enumerate/)[3.8 (126)](https://www.capterra.com/p/38478/Enumerate/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.4

Functionality

3.7

Ease of Use

3.8

Customer Service

3.7

Reviews Sentiment

MN

MB

sl

Based on [126 reviews](#user-reviews)

Positive

86

Neutral

12

Negative

28

## Send this comparison chart to my inbox

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## Summary

* * *

Features in HOA Software

Best performer

41 / 43

Only PayHOA

-   Application Management

40 / 43

User satisfaction

User satisfaction

4.7

User reviews[585](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

3.8

User reviews[126](https://www.capterra.com/p/38478/Enumerate/reviews/)

Ease of use

3.8

Functionality

3.7

Value for money

3.4

Customer support

3.7

Price starts from

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

Best for

Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations.

## User reviews

Pros & cons

EO

Erika O.

Treasurer

> "Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

EO

Erika O.

Treasurer

> "For smaller and mid-sized HOAs looking to self-manage, the pricing structure is very reasonable compared to many competitors."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

EO

Erika O.

Treasurer

> "Unable to pay vendors via ACH/Electronic Payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

AH

Alex H.

HOA President

> "I’ve enjoyed PayHOAs platform and having the ability to manage my condo building."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7129959)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

SB

Steven B.

Treasurer

> "We also used the voting module for our annual election, and it worked perfectly. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7148640)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

MB

Martin B.

Webmaster

> "Support is readily available and issues resolved quickly even responding to enhancement requests when possible. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7147497)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

RK

Rob K.

Hydrogeologist

> "Sometimes it's a little bit difficult to find."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7136274)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. ..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

MN

Matthew N.

Project manager

> "It’s a powerful tool tailored for community association management, with strong accounting features, reliable..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826911)

AS

Allison S.

Marketing Administrative Assistant

> "Depending on renters to sign up for Enumerate to populate this field would give an unrealistic percentage if..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___7056207)

MB

Melissa B.

Community Management Representative

> "overall, enumerate gets the job done and when its up and running its very useful. when it goes down, it makes..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6828293)

TW

Tyrell W.

Association Manager

> "System does have a tenancy to crash on occasion, sometimes search function forgets a community and a tick..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826716)

SL

Sisi L.

Bookkeeper

> "Good program to use for managing many associations, easy to track for account payable and account receivable."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826675)

ML

Mercy L.

Comptroller HR

> "Did not perform basic accounting functions like reflecting on the general ledger the bills that were entered..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6884056)

AD

Anthony D.

HOA PRESIDENT

> "It is relatively a simple application to use but it needs to be made easier."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___7055423)

MN

Matthew N.

Project manager

> "While Enumerate has solid features, the interface can feel a bit outdated and clunky at times."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826911)

AG

Ana G.

Manager

> "The program is very user friendly and has features to save you time when you have numerous associations."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6882454)

TW

Tyrell W.

Association Manager

> "System not very intuitive, such as operator mistakes are not always easily corrected without having and in..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826716)

BS

Beth S.

Vice President

> "Enumerate provides efficiency across the platform."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6828129)

MN

Matthew N.

Project manager

> "Some tasks take more clicks than they should, and report customization isn’t always intuitive."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826911)

BP

Beth P.

Community Manager

> "I find that entering the codes for work orders and violation is a very easy process."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6882174)

LJ

Lisandra J.

Accounting Assistant

> "Support is slow to respond, and it usually takes multiple emails before the issue is resolved."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6883074)

YE

Yuleisy E.

Assistant Manager

> "The most that I like about Enumerate is the entering data."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826690)

AS

Allison S.

Marketing Administrative Assistant

> "There was no resolution for this issue but we no longer manage this community."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___7056207)

AC

Austin C.

Property Manager

> "Fair, many productive updates have come out over the five + years i have been involved with a company that..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6855810)

RM

Raymond M.

Chief of Patrol

> "At first, it was hard to access things without knowing how to get to certain areas."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6884296)

YE

Yuleisy E.

Assistant Manager

> "The searching the entering data how the accounting part is easy to read."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826690)

TN

TRACY N.

Bookkeeper

> "Not being able to use TAB button to move in fields"

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6654562)

MN

Matthew N.

Project manager

> "Enumerate has been a game-changer for our community management."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826911)

NC

Nicky C.

Association Manager

> "Does not provide approval options for board and committees."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6653739)

TW

Tyrell W.

Association Manager

> "System is easy to navigate, information is easy to follow and enter, financial overviews are easy to read."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826716)

MN

Matthew N.

Project manager

> "Training new staff takes longer than expected."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826911)

ML

Mercy L.

Comptroller HR

> "The interface is one of the best things the system offers."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6884056)

OF

Omar F.

Property Manager

> "The direct debit take too many days and should be on the 1st of each month."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6648603)

JS

Joginder S.

Staff Accountant

> "Financial preparations excellent, specifically attaching bank statements auto."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6649899)

MZ

Michael Z.

Owner

> "It took months to stop the auto debit, primarily because no one on Sharma’s (acquired by Enumerate) team could..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___5022384)

CS

Christine S.

Assistant

> "It's very user friendly. "

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___7055403)

CL

Cassie L.

Owner

> "Their customer service platform is horrific, fundamental issues with integration, upper management not capable..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4927016)

OF

Omar F.

Property Manager

> "Is a very user friendly system for the office clerk and for the condominium association owners."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6648603)

MZ

Michael Z.

Owner

> "Shamra also will not send me a full accounting from when I closed to the current date, I have asked for this..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___5022384)

NC

Nicky C.

Association Manager

> "It is easy for owners to use and i like the email blast and announcement features"

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6653739)

MZ

Michael Z.

Owner

> "They kept trying to debit from his account resulting in late fees and ton of other issues."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___5022384)

MC

Mariana C.

Onboarding Coordinator

> "Support is always here to help and provide information."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6764598)

KS

Kelly S.

Owner

> "I immediately let them know that due to their incompetence and lack of knowledge about their own product, I..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___5013196)

SB

Suzan B.

Bookkeeper

> "User friendly and on line help. "

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6826688)

LP

Lindley P.

Association Manager

> "Imagine our dismay when it took a MONTH for data to transfer over."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

SC

Steve C.

General Manager

> "very gratifying and rewarding as we save time and time is money"

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6654796)

LP

Lindley P.

Association Manager

> "The template module for letters are a nightmare."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

IH

Iris H.

General Manager

> "both are very user friend. But the best thing about Enumerate is the support. "

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6648545)

MO

Melissa O.

Association Admin

> "They didn't ask questions and now we're stuck with permanent errors that cannot be amended or deleted. Since..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4768453)

RB

Randy B.

Accounting Manager

> "I appreciate the customer support."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6623409)

LP

Lindley P.

Association Manager

> "Also, we feel like the people who developed Tops One do not work in the industry."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

AJ

Andy J.

Director of Accounting

> "I was very fortunate to have \[sensitive content hidden\] pick up my call."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6681468)

LP

Lindley P.

Association Manager

> "I don't have enough characters for all of it's faults but you get the drift."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

RM

Rahul M.

Project Manager

> "your highly trained and personable colleagues are a pleasure to work with."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6339357)

KS

Kelly S.

Owner

> "This company does not care about customer service."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___5013196)

TN

TRACY N.

Bookkeeper

> "It makes my accounting job so easy."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___6654562)

LP

Lindley P.

Association Manager

> "Almost every module is not user friendly at all."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

LP

Lindley P.

Association Manager

> "Its aesthetic look it much nicer than TopsPro. But that has really nothing to do with it's functionality."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

MO

Melissa O.

Association Admin

> "It's apparent that those who are designing the code have never worked in the Association Management industry."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4768453)

LC

Lori C.

Manager

> "Its amazing the sales team called and returned calls promptly now I can't get a call back for two months"

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___6241397)

BS

Bob S.

Retired

> "According to the HOA there is very little flexibility in communications"

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___3614198)

LP

Lindley P.

Association Manager

> "We "upgraded" from their old software to this program."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4866193)

MO

Melissa O.

Association Admin

> "Tops/Enumerate must be just as difficult to work for as it is to work with."

[See full review](https://www.capterra.com/p/38478/Enumerate/#SoftwareAdvice___4768453)

IL

Irene L.

Resident Services Manager

> "I cannot say enough about the customer service aspect as well. When we decided to switch from QuickBooks our..."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___3271070)

JD

Jessica D.

Property management

> "Can be a little confusing at first so use help desk"

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___4388660)

JM

James M.

Real Estate Broker

> "The web based interface was nice for mobile."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___3237977)

JM

James M.

Real Estate Broker

> "We asked to switch to the stable legacy version and were today that was not allow by our contract."

[See full review](https://www.capterra.com/p/38478/Enumerate/#Capterra___3237977)

[View Reviews](https://www.capterra.com/p/38478/Enumerate/reviews/)

## User interface

4.66 (585)

[Enumerate](https://www.capterra.com/p/38478/Enumerate/)

3.77 (126)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PayHOA

Top features

41/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

Enumerate

40/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/38478/Enumerate/#features)

### Recognition

PayHOA is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value HOASoftware (2024) 

Enumerate is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Enumerate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

Enumerate

-   By Enumerate
-   Located in United States
-   Founded in 1985

## Popular Comparisons

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[Enumerate](https://www.capterra.com/p/38478/Enumerate/)[3.77 (126)](https://www.capterra.com/p/38478/Enumerate/reviews/)

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[Enumerate](https://www.capterra.com/p/38478/Enumerate/)[3.77 (126)](https://www.capterra.com/p/38478/Enumerate/reviews/)

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