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Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations.
Landlord Studio gives you the rental accounting and property management software tools you need to save time and money while managing your rentals.
TOPS has made some changes to their support service and it is a great change so far. I would highly recommend TOPS as their property management software.
Customer service is HORRIBLE. Days to a week will pass before somebody will finally return our calls about problems with the software.
Super easy to navigate, makes doing bank reconciliations super easy as well as paying out vendors that are owed. Even setting up users is super simple and fast.
I immediately let them know that due to their incompetence and lack of knowledge about their own product, I wanted to terminate.
TOPS would be the perfect solution for our company. I worked with their sales department and expressed my problems and needs and they were able to define for me how TOPS could help.
Sadly we changed management companies and they have their own software I went to cancel after paying set up fees ( around $2,000) to find out I am bound to a 3 year contract no exceptions.
TOPS1 provides the best balance of accounting and member service options for our HOA. TOPS1 includes premium support, so that takes care of our issue with support.
The desktop version is written in an antiquated software language which limited many of the data fields. The on-line version is severely limited on features.
The customer support is amazing. I have had about 4 occasions where I have needed help from the software people.
Forcing me to to write more in this field is wasting my time.
Customer support is great (the few times I've need them). The app and website are very user friendly and the reports are great.
No option to print reciepts you have to emial it then print it.
I am extremely pleased with this application and have recommended it to several friends.
I think there should be a discount or flat rate for multiple units. Charging per unit seems strange given the little amount of data per unit.
A great software backed by a great support team. Thank you for being so awesome.
This is a very hard to choose, I am unsure if I would rather have a "connected bank" account or not. I enjoy logging expense/income myself.
Ryan S.: My name is Ryan, I'm a real estate investor, and I would give Landlord Studio a five out of five. When I started as a real estate investor I was using Excel and other products. I started to look into other solutions, including QuickBooks and other products on the app store, and when I found Landlord Studio I knew I had found the right solution for me. So I was looking for a product that would help me solve a couple problems, including consolidating everything with my business, able to track each property separately, the expenses and income, and also for tax time to be able to run reports. And I selected Landlord Studio due to not only those features and benefits, but also excellent customer service. The process to start using Landlord Studios very simple. You just start adding properties and upload your leases and documents, dates, and expenses, and it's just kind of a use as you go type software, that just in time solution makes it much easier to track your properties in real time. If you're considering using Landlord Studio I highly recommend it. You can start with a trial and just test out one or two properties in the beginning, but it's excellent for any landlord from one property up to multiple. And I highly recommend testing it out and seeing if it is the right solution for you and your business. It has been for me, and I think it will be for you as well.
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Enumerate
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