# Compare ServiceChannel vs Asset Essentials 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceChannel and Asset Essentials based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/38574-113574/ServiceChannel-vs-AssetEssentials --- # ServiceChannel vs Asset Essentials Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceChannelAsset Essentials2/4 selected [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.4 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) [## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [136 reviews](#user-reviews) Positive 123 Neutral 10 Negative 3 [## Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.4 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.2 Customer Service 4.6 Reviews Sentiment CM JD CM Based on [284 reviews](#user-reviews) Positive 252 Neutral 20 Negative 12 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### BuildOps 4.4 (177) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### FieldPulse 4.6 (445) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### eWorkOrders CMMS 4.9 (115) * * * Starting Price $45.00 Per User,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### Fiix 4.5 (628) * * * Starting Price $45.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,941 reviews from work order software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Not enough reviews Feature ratings Work Order Creation 4.5 Quotes/Estimates \-- Billing & Invoicing \-- Preventive Maintenance 4.5 Mobile Access 4.2 70%Fit Missing features Feature ratings Work Order Creation 4.5 Quotes/Estimates NA Billing & Invoicing 4.1 Preventive Maintenance 4.5 Mobile Access 4.2 User satisfaction User satisfaction 4.5 User reviews[136](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.4 User reviews[284](https://www.capterra.com/p/113574/AssetEssentials/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.3 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks. Best for Asset Essentials is designed for maintenance technicians, facility teams, and operations leaders across K-12 public education, higher education, manufacturing, and government agencies. ## User reviews Pros & cons YL YUNG L. Director of Operations > "The ability to document work, track costs, and maintain compliance makes it a reliable tool for delivering high‑quality service and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480) YL YUNG L. Director of Operations > "Many support agents operate from regions where English is a second language, which can create challenges when discussing technical issues,..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480) YL YUNG L. Director of Operations > "Communication is streamlined, documentation is organized, and the system provides clear accountability for both internal teams and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480) DD Darnell D. Project Manager > "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup,..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) Pete M. Account Executive - Customer Advocate > "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390) ML Miranda L. Account Manager > "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) RK Ryan K. Office Administrator > "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065) AK Abbie K. COO > "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426) JD JL D. Operations Director > "One thing that could improve is increasing opportunity visibility and provider engagement for growing regional service companies. While..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803) RS Ryan S. Fire Alarm Systems Technician > "It is just an app that I am required to use that adds 10 minutes to a job unnecessarily." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136) DD Darnell D. Project Manager > "The platform provides a strong centralized system for managing work orders, vendors, and service tracking." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) YL YUNG L. Director of Operations > "These barriers can slow communication, lead to misunderstandings, and require additional clarification." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480) ML Miranda L. Account Manager > "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) SS Sharon S. Project Manager > "The only issue I have is that I cannot put a work order in completed status. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) WS William S. VP Business Development > "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) LD Lena D. Service Manager > "This is a BIG one for contractors: If check-in fails (app issue), it can hurt your score" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) TK Teresa K. Client Relations > "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503) JR Jovanna R. service coordinator > "What I don't like sometimes it takes a while to load up and will need to refresh a couple of times but most of the time it always reliable" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123938) BO Brittni O. Senior Account Manager > "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) SD Sherri D. Office Manager > "Also, it's hard to get my techs to do the sign in/out process." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953) JD JL D. Operations Director > "Uploading completion photos, tracking progress, and documenting work is straightforward and efficient." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803) RS Ryan S. Fire Alarm Systems Technician > "It adds an unnecessary step in the work order process." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136) NB Natasha B. Team Lead > "The platform is user-friendly, efficient, and makes it easy to manage work orders, upload invoices, and submit proposals." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7130782) LD Lena D. Service Manager > "Some users mention “slow response time” from support agents." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) LD Lena D. Service Manager > "Super useful for spotting trends (like repeat service calls on the same sign or location)." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) ML Miranda L. Account Manager > "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AD Alan D. Director Store Planning Preservation > "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) LD Lena D. Service Manager > "Slow Performance & Glitches" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) SS Sharon S. Project Manager > "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) LD Lena D. Service Manager > "Hard to find key info inside work orders" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) LD Lena D. Service Manager > "Perfect for programs like your White Castle rollout where consistency and tracking are everything." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) VR Verified Reviewer Account Manager > "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306) LB Lindsey B. Customer Service > "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757) LD Lena D. Service Manager > "One review literally said it’s “outdated looking and hard to find information.”" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) GG Gabby G. PCC > "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053) LD Lena D. Service Manager > "Delayed responses from support team" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) KB Kylie B. Service Coordinator-Project Manager > "Out of all the web applications we use to interact with and update our clients, Service Channel is the easiest, most straight-forward to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123934) AD Alan D. Director Store Planning Preservation > "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) TR TAIT R. Owner > "It also helps keep our invoicing in one place." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054085) LD Lena D. Service Manager > "Training isn’t always great" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488) ML Miranda L. Account Manager > "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) FS Fred S. Owner > "Screw it, big loss. If a client uses that service, I am not touching it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875) TK Teresa K. Client Relations > "Platform is good for communication, scheduling, and invoicing." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503) VR Verified Reviewer Executive Assistant > "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) WS William S. VP Business Development > "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) VR Verified Reviewer Associate Inventory Analyst > "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349) NB Natasha B. Team Lead > "It has streamlined our workflow and improved communication, and I have no complaints at this time." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7130782) VR Verified Reviewer Executive Assistant > "It's very hard to use from the GC standpoint." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) JR Jovanna R. service coordinator > "Service Channel has made my workflow more efficient." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123938) JN Jon N. Construction PM > "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652) CD Chelsie D. Account Manager > "There is an app that is used in the field which assists in technicians completion and onsite proof." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730) JM Jim M. Vice President of Maintenance > "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) VR Verified Reviewer National Account Manager > "It also helps when you need a paper trail." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054415) JM Jim M. Vice President of Maintenance > "It took 4 weeks the last time to remedy the issue..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) [View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/) CM Claude M. Assistant Director Space and Planning, School of Medicine > "I like the ability to get notices when the status of my work order is either closed or changed with notes and..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7103154) CM Cassie M. Project Manager > "building it out, the person who chose Brightly for us didn't do a good job deciding how to roll it out, so now..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7106197) JD Jay D. Special Projects Foreman CMMS Administrator > "We use this system for all work ordered and asset management, we live and die by it, It always works and if I..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7103045) JD Jay D. Special Projects Foreman CMMS Administrator > "The biggest issue we have is it doesn't offer text message notifications for work orders." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7103045) CM Claude M. Assistant Director Space and Planning, School of Medicine > "I am responsible for a large University School of Medicine and it's very helpful to be able to add my own..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7103154) BS Brandi S. Office Manager > "The mobile aspect was not what we were looking for or needing to support the amount of staff and volume that we..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6830783) DJ Donitra J. Administrative Assistant > "My overall experience with Asset Essentials has been a 10/10, it has made running reports so easy for me and I..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7106182) CG Courtney G. Maintenance Tech > "The experience is often described as a trade-off: a functional and feature-rich system that may lack the modern..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7011646) CG Courtney G. Maintenance Tech > "Asset Essentials is a powerful and reliable CMMS that provides a centralized solution for complex asset and..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7011646) MR Mathew R. Director of Facilities > "What good is a work order system that we cannot put work orders into?" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7020075) CG Courtney G. Maintenance Tech > "its ability to help our center track and assign work orders, which is helpful for our maintenance requests..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7011646) KS Karoon S. Maintenance Technician > "I did not has any experience in particulars issues on this app." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7107193) GL Glenn L. Director of Facilities > "outstanding, nothing is perfect but Brightly has tremendous support for the rare/occasional issue and it's..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7108386) JR Jeff R. Maintenance Supervisor > "I havent found a way that it will alert me when our parts clerk checks parts into asset with out me actually..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4922313) JK Jonathan K. Maintenance > "What i like most about asset essentials is that I can look at my pm's and add to them if need be." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7104143) TM Tricia M. Administrative Assistant > "The cost is a challenge since the cost has been raised each year and there are many aspects of Asset Essentials..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6085413) CS Carla S. General Foreman > "I love the ability to access all pertinent information on a work order so easily. After we got all the assets..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7011733) DE David E. Director of. Operations > "Minimally developed mobile app severely limits what I can do away from my desk." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4911828) AR Aleks R. Maintenance Supervisor > "Once trained personnel have an easier time communicating with Customer support to resolve issues faster. " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7107012) DM Devin M. Utilities Line Locator > "It was a little hard at first because of the amount of inventory and work orders, vendors, etc.. to set up." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6081561) CB Cara B. Process Improvement Manager, Energy Manager > "Setting up crews is also very easy and makes assigning work easy within a department." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7106234) LM LaQuana M. Bookkeeper > "I am unable to go back and see a history of submitted requests unless I submit a new request." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6112841) CM Claude M. Assistant Director Space and Planning, School of Medicine > "My customers appreciate the support I can give them to resolve their issue." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7103154) JC Jennifah C. Division Administrative Assistant > "I have trouble sometimes finding my submitted work orders ( sorting)" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4914244) BS Brandi S. Office Manager > "We used the software for around a year, which was an upgrade from a previous version of software we had with..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6830783) JP Joyce P. Facilities Managaer > "Sometimes you have to enter the same information and fthe employees complain." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6247574) JW Jason W. Director of Facilites and Grounds > "I also like that you can update work orders with parts on order info or scheduling info, and the submitter gets..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4921865) CJ Carlton J. MS Science Teacher > "There seems to be a lot of extraneous information on the main page" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6236364) MD Mark D. Director of Facilities > "Evaluated this along with other software solutions for my organization. " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7004264) SN Shawn N. Customer Service Agent > "The filtering/sorting can be hard to figure out." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4924114) PG Peggy G. Administrative Assistant > "Communication is very accessible with email, phone or the help pages." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7013510) CD Charles D. Business Analyst > "Early adoption was tough, and a path to scale was not clear. " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6253481) KP Krunal P. Cybersecurity Analyst > "Asset Essentials provides a user friendly experience to handle and receive updates on multiple projects." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6488871) JS Joshua S. Assistant Director, Campus Ministry > "It feels very basic at times - maybe could look a bit nicer." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4912305) AR Aleks R. Maintenance Supervisor > "The Web interface has a very easy to use and assign." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7107012) AR Arthur R. Maintenance Technician 2 > "The notification feature is terrible." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4965986) BS Brandi S. Office Manager > "It was a good product for the work order needs we had. " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6830783) RC Regina C. Operations Coordinator > "Fixes issues like not being able to just attach documents and if we attached the wrong one to the wrong work..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3144501) AT Andrew T. Director of Public Works > "This is our 2nd work order/asset management program and it is 1000% better than the last one. " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6546539) LD Lloyd D. Maintenance System Trainer > "There are some days that the program runs a bit slow." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4641335) JW Jason W. Director of Facilites and Grounds > "Setup was easy with a little leg work, especially adding assets and equipment, BUT putting that work in on the..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4921865) DB Daniel B. BOILER OPERATOR/CUSTOMER SERVICE > "The software periodically runs really slow making it difficult to keep up with the demanding assigning of work..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3322027) BC Bill C. Maintenance Manager > "I Like that it is very user Friendly and easy to navigate through is screens to go were you want to." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7018063) RL Raul L. opex manager > "not easy to customize, not app, visual management is very poor" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4609244) GL Glenn L. Director of Facilities > "Very useful for my team" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7108386) GR Gary R. Engineer > "This did not satisfy my needs and as a result, I could not create the proper reports for my superiors." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3308855) CB Cara B. Process Improvement Manager, Energy Manager > "It's very easy to modify. " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___7106234) RM Robert M. Network manager > "Initially there were some issues with location selection when reporting an issue." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3167798) MY Michael Y. Quality Manager > "The help sections are useful and and issues requiring support were handled in a timely manner." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6620139) AS Anthony S. Manager of Facilities Operations Maintenance > "we have had several issues with the app, not sure if it is all the app's fault or our wifi." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3313160) HS Henry S. Grounds Assistant Maintenance OPs Sup > "I like that we can track our work and the ease of which the crews can track themselves and their work loads." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6241275) TM Thomas M. Operations Manager > "It is not intuitive and that makes it difficult to understand how to generate reports and how to get actionable..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___2562141) CD Charles D. Business Analyst > "Asset Essentials helps to streamline the core functions of maintenance management into an easy to use,..." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6253481) DR Daniel R. Maintenance > "What I don't like about this system is the mobile setup." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3312412) TC Timothy C. Corporate Maintenance Manager > "Makes keeping up with the work orders easy" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6536248) DG Doug G. Assit. Director > "Maps will not follow you like mobile 311." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3310821) FL Francheska L. Maximo Technician > "This really helps overall with our Facility Management Department to stay organize, maintain our work orders." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4911845) DG Doug G. Assit. Director > "Its not user friendly when you have used mobile 311 and switch to this." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3310821) TC Timothy C. Corporate Maintenance Manager > "I like the reports you can generate." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6536248) SH Steven H. Maintenance Manager > "It runs kind of slow at our facilities." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3301039) CW Cherie W. Lead Technician > "I like it for accounting for time and cost of materials." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4942179) WT Wayne T. Mtce. Mgr., EHS > "The inability to delete a work order is a minor nuisance; I work around it by "re-writing" the WO." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___2561577) TR Travis R. Maintenance Superintendent > "It is easy to navigate and create work orders , keeping track of assets and inventory is key " [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6111992) CI Charlotte I. Specialist > "The mobile app is my least favorite." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3308994) KS Konstantinos S. Night Foreman > "I am thankful to have it in living." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6551472) BB Bill B. Facilities Director > "At present, the promise bringing over the 12 years of history from our old CMMS has not been delivered." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___2583560) JZ Jon Z. GIS Technician > "Easy to navigate" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___6802402) CK Chris K. Lab Manager > "kind of hard to use - no feedback capability" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___3301540) JR Jeff R. Maintenance Supervisor > "I like the ability to build my page the way i want to." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4922313) BB Bill B. Facilities Director > "This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___2583560) OR Oscar R. Engineering Tech > "really good, good way to keep all job organize and in one pace (no paper)" [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___4922377) FL Franciso L. Maintenance Manager > "Some of the reports are a bit difficult to create." [See full review](https://www.capterra.com/p/113574/AssetEssentials/#Capterra___2561572) [View Reviews](https://www.capterra.com/p/113574/AssetEssentials/reviews/) ## User interface [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/) 4.46 (136) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) 4.39 (284) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ServiceChannel Top features 40/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/38574/ServiceChannel/#features) Asset Essentials 22/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/113574/AssetEssentials/#features) ### Recognition ServiceChannel is recognized as a top-rated tool in 1 Capterra Shortlist reports Asset Essentials is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ServiceChannel Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Asset Essentials Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceChannel - By ServiceChannel - Located in United States - Founded in 1999 Asset Essentials - By Brightly - Located in United States - Founded in 1999 ## Popular Comparisons [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/113574-159911/AssetEssentials-vs-Fracttal) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113574-179296/AssetEssentials-vs-GetMaintainx) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113574-162600/AssetEssentials-vs-Limble-CMMS) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) vs [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.45 (392)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/100468-113574/eMaint-CMMS-vs-AssetEssentials) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Contact vendor for pricing Price $45/month 4.3 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-113574/Maintenance-Connection-vs-AssetEssentials) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-38574/Maintenance-Connection-vs-ServiceChannel) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113574-127994/AssetEssentials-vs-Jobber)