# Compare ServiceChannel vs Eptura Asset 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceChannel and Eptura Asset based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/38574-125977/ServiceChannel-vs-ManagerPlus

---

# ServiceChannel vs Eptura Asset Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceChannelEptura Asset2/4 selected

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.9 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

[## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [149 reviews](#user-reviews)

Positive

136

Neutral

10

Negative

3

[## Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.9 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.7

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

KJ

RF

TB

Based on [195 reviews](#user-reviews)

Positive

149

Neutral

24

Negative

22

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,011 reviews from work order software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Work Order Creation

4.6

Quotes/Estimates

5.0

Billing & Invoicing

5.0

Preventive Maintenance

4.5

Mobile Access

4.3

62%Fit

Missing features

Feature ratings

Work Order Creation

4.0

Quotes/Estimates

NA

Billing & Invoicing

2.5

Preventive Maintenance

3.6

Mobile Access

3.2

User satisfaction

User satisfaction

4.5

User reviews[149](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.4

User satisfaction

3.9

User reviews[195](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

Ease of use

3.8

Functionality

3.7

Value for money

3.3

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks.

Best for

Global enterprise companies looking to optimize facility and asset management, meet regulatory standards, and enhance operational efficiency. Suited for multi-site companies and complex assets.

## User reviews

Pros & cons

YL

YUNG L.

Director of Operations

> "The ability to document work, track costs, and maintain compliance makes it a reliable tool for delivering high‑quality service and improving..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

YL

YUNG L.

Director of Operations

> "Many support agents operate from regions where English is a second language, which can create challenges when discussing technical issues, work..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

EP

Ellen P.

Operations

> "The Bottom Line: ServiceChannel effectively solves communication gaps by serving as an easy-to-use customer portal for tracking service calls and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166976)

ML

Miranda L.

Account Manager

> "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

SP

Samantha P.

Service Operations Agent

> "The platform provides clear visibility into job status, allows us to communicate efficiently with clients, and keeps all documentation organized..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166443)

DD

Darnell D.

Project Manager

> "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

YL

YUNG L.

Director of Operations

> "Communication is streamlined, documentation is organized, and the system provides clear accountability for both internal teams and external..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

RS

Ryan S.

Fire Alarm Systems Technician

> "It is just an app that I am required to use that adds 10 minutes to a job unnecessarily."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136)

Pete M.

Account Executive - Customer Advocate

> "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390)

YL

YUNG L.

Director of Operations

> "These barriers can slow communication, lead to misunderstandings, and require additional clarification."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

RD

Ray D.

National accounts manager.

> "Having work orders, proposals, photos, notes, and invoicing information in one system improves efficiency and helps ensure nothing gets overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165563)

SS

Sharon S.

Project Manager

> "The only issue I have is that I cannot put a work order in completed status. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

RK

Ryan K.

Office Administrator

> "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065)

LD

Lena D.

Service Manager

> "This is a BIG one for contractors: If check-in fails (app issue), it can hurt your score"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

JD

JL D.

Operations Director

> "One thing that could improve is increasing opportunity visibility and provider engagement for growing regional service companies. While the..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803)

JR

Jovanna R.

service coordinator

> "What I don't like sometimes it takes a while to load up and will need to refresh a couple of times but most of the time it always reliable"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123938)

EZ

Ed Z.

Owner

> "What we liked most about Service Channel is its ability to organize all work orders in one centralized location, making them easy to track,..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165587)

AK

Abbie K.

COO

> "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426)

RD

Ray D.

National accounts manager.

> "The platform helps us respond faster, maintain accurate records, and provide updates throughout the life of a work order."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165563)

JR

Joe R.

Client Advisor

> "There are some features and selections that don't quite fit our business/service 100%."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165639)

ML

Miranda L.

Account Manager

> "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

SD

Sherri D.

Office Manager

> "Also, it's hard to get my techs to do the sign in/out process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953)

RD

Ray D.

National accounts manager.

> "It helps keep jobs organized, improves accountability, and makes it easier to manage a large number of locations across the country."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165563)

RS

Ryan S.

Fire Alarm Systems Technician

> "It adds an unnecessary step in the work order process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136)

SP

Samantha P.

Service Operations Agent

> "Service Channel helps our team stay organized, improve response times, and ensure work is completed and documented accurately."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166443)

LD

Lena D.

Service Manager

> "Some users mention “slow response time” from support agents."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

EZ

Ed Z.

Owner

> "The platform has helped streamline our processes, improve organization, and make it easier to manage service requests and communication."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165587)

ML

Miranda L.

Account Manager

> "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

WS

William S.

VP Business Development

> "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

LD

Lena D.

Service Manager

> "Slow Performance & Glitches"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

TK

Teresa K.

Client Relations

> "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503)

LD

Lena D.

Service Manager

> "Hard to find key info inside work orders"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

BO

Brittni O.

Senior Account Manager

> "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

VR

Verified Reviewer

Account Manager

> "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306)

JD

JL D.

Operations Director

> "Uploading completion photos, tracking progress, and documenting work is straightforward and efficient."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803)

LD

Lena D.

Service Manager

> "One review literally said it’s “outdated looking and hard to find information.”"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

LV

Luisa V.

manager

> "ServiceChannel makes it easy to manage work orders, track progress, and communicate with clients in one place."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7155251)

LD

Lena D.

Service Manager

> "Delayed responses from support team"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

NB

Natasha B.

Team Lead

> "The platform is user-friendly, efficient, and makes it easy to manage work orders, upload invoices, and submit proposals."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7130782)

AD

Alan D.

Director Store Planning Preservation

> "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

LD

Lena D.

Service Manager

> "Super useful for spotting trends (like repeat service calls on the same sign or location)."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

LD

Lena D.

Service Manager

> "Training isn’t always great"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

DD

Darnell D.

Project Manager

> "The platform provides a strong centralized system for managing work orders, vendors, and service tracking."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

FS

Fred S.

Owner

> "Screw it, big loss. If a client uses that service, I am not touching it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875)

AD

Alan D.

Director Store Planning Preservation

> "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

VR

Verified Reviewer

Executive Assistant

> "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

SS

Sharon S.

Project Manager

> "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

VR

Verified Reviewer

Associate Inventory Analyst

> "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349)

LD

Lena D.

Service Manager

> "Perfect for programs like your White Castle rollout where consistency and tracking are everything."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

VR

Verified Reviewer

Executive Assistant

> "It's very hard to use from the GC standpoint."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

LB

Lindsey B.

Customer Service

> "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757)

JN

Jon N.

Construction PM

> "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652)

KB

Kylie B.

Service Coordinator-Project Manager

> "Out of all the web applications we use to interact with and update our clients, Service Channel is the easiest, most straight-forward to use."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123934)

JM

Jim M.

Vice President of Maintenance

> "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

SP

Samantha P.

Service Operations Agent

> "Service Channel makes it easy to manage multiple work orders in one place."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166443)

JM

Jim M.

Vice President of Maintenance

> "It took 4 weeks the last time to remedy the issue..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

[View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

KJ

Katie J.

Manager - Space Planning

> "I like that you can easily see the different teams within space."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6660570)

KJ

Katie J.

Manager - Space Planning

> "The reliability to access the program, the integration with Outlook (Hummingbird) is double-booking our rooms,..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6660570)

RF

Rory F.

Managing Director

> "We like how we can see everything in 1 place, makes everything easier and not have to switch to multiple..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6080170)

KJ

Katie J.

Manager - Space Planning

> "I hate that we can no longer bring back a person that leaves without requesting extra help from Eptura to..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6660570)

TB

Travis B.

Director of Facility and Technology Solutions

> "Easy non complicated software, our clients like it."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6490931)

MH

Melissa H.

Purchasing Agent

> "I don't mind the purchase order module except for not being able to add an asset directly from the PO - have to..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___5085920)

HM

Heidi M.

Maintenance Clerk

> "Easy to navigate through and user friendly. "

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6760626)

MH

Melissa H.

Purchasing Agent

> "I don't like the cycle count and sure don't like I can't print off a pdf list of items."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___5085920)

TT

Terry T.

Director

> "It’s help us meet company goals on sustainability."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___6095424)

CR

Char R.

Repair Shop Manager

> "I can't get the odometer reading on the invoice or the "concerns" for the repairs, so i have to print out both..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4792148)

RC

Richard C.

Supervisor

> "The product itself is great for tracking assets and maintaining the history of that asset."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4010529)

CR

Char R.

Repair Shop Manager

> "The viewing of past workorders isn't conducive for accomplishing anything quickly either. Plus, i have to have..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4792148)

JS

Jessica S.

Managers Plus Admin

> "Its a great program to track and create a history for each asset."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4747304)

RM

Richard M.

clerk 11

> "to many interruptions - hear the same thing over and over for the last three years, we are working on a fix - yet..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3812558)

JD

Jim D.

Maintenance Supervisor

> "the customization helped to make it our own"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4385857)

JS

Jack S.

Controller

> "The entry of new pieces of equipment was cumbersome and customer service would not respond to our efforts to find..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3835655)

NH

Nick H.

Fleet Admin

> "Everything works together in the different modules."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4625119)

NH

Nick H.

Fleet Admin

> "We are unable to manually edit inventory and can get no support now, making the software useless."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4625119)

KM

Ken M.

Transportation Manager

> "Great support from the team and usually have issues addressed within hours."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3852317)

MB

Mike B.

fleet manager

> "The report feature is nice and easy to use but lacks all the needed information you sometimes need, and the BI..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4630944)

MS

Mark S.

Manager

> "From small user to large, something for all."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4387902)

JS

Jack S.

Controller

> "I personally tried unsuccessfully for months to speak to someone in sales or customer service regarding..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3835655)

TH

Tony H.

Maintenance Contractor

> "I like the software and its capabilities."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4830094)

KH

Kevin H.

mechanic

> "this product was rolled out way too early and is very cumbersome to use support is slow it is not as good as the..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3854540)

RS

Ryan S.

Director of Maintenance and Facilities

> "Works great for my department"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3760877)

MH

Melissa H.

Purchasing Agent

> "Reports are not very user friendly to create either."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___5085920)

KM

Ken M.

Transportation Manager

> "Great product with impressive follow through from their team."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3852317)

KJ

Kory J.

Highway Maintenance Director

> "The new chat help is terrible, you use MP terms and the response is "I didn't get that try again"."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3915047)

RT

Russel T.

maintenance supervisor

> "I like the ease of planning my day to assigning work orders and fulfilling work requests."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3389825)

MB

Mike B.

fleet manager

> "Having to listen to dogs barking and kids crying in the background when your needing help is very frustrating and..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4630944)

CH

Chris H.

Airport Systems Technician

> "It's relatively easy to figure out the software program."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3783504)

SW

Shannon W.

Fleet Manager

> "customer support is not there only been contacted twice and was only when renewal was up and i questioned the..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4624773)

JG

John G.

Assistant Fleet Manager

> "SENSITIVE CONTENT\] is a fantastic account manager."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4386589)

MB

Mike B.

fleet manager

> "I have been using Manager plus since 1998, they have made great improvements to their product over the years, but..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4630944)

RC

Rick C.

Fleet Management Administrator

> "Periodic Maintenance module is excellent!"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3966211)

RR

Roger R.

Superintendent

> "I cannot justify investing any more of my time or financial resources with a company that is not willing to..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4312537)

MS

Mark S.

Manager

> "Good value."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4387902)

CH

Chris H.

Airport Systems Technician

> "It isn't easy to drop a scheduled event when the item is no longer in use."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3783504)

EM

Elias M.

Mainten

> "the additional tutorials one on one are the best"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#SoftwareAdvice___3521136)

NW

Nick W.

facility maintenance mechanic

> "For some reason our management is buying the next version of it when the last version has been a disaster."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3934032)

DT

DAVE T.

SR MECHANIC

> "THIS IS A WELL ROUNDED ASSET AND MAINTENANCE PROGRAM. "

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2969433)

JL

John L.

Facility Manager

> "No service or customer support after 5 PST, we are in CST."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4385518)

DT

DAVE T.

SR MECHANIC

> "THE NEW INSPECTION SOFTWARE IS A NICE TOUCH."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2969433)

NW

Nick W.

facility maintenance mechanic

> "I used to be a programmer and have a computer science degree, and i have never used anything like your software,..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3934032)

SV

Steve V.

Maintenance Manager

> "The software has help us better manager our work while being able to keep our customers well informed."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2704898)

KJ

Kory J.

Highway Maintenance Director

> "Sometimes new POs and WOs were not showing up for almost 12 hours."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3915047)

CR

Cole R.

Equipment Coordinator

> "Being that I'm handling both in my position it is a very convenient program and it's fast!"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3322479)

DE

Don E.

Business Consultant

> "Based on past experience this is normal with beta versions of software but since this was not communicated to us..."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2967751)

RT

Russel T.

maintenance supervisor

> "The system is simple and effective"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3389825)

JD

Jim D.

Maintenance Supervisor

> "The programing is very poor, and it never seems to get any better, one step forward two steps back."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4385857)

CP

Ciara P.

Maintenance Purchasing and Preventative Buyer

> "Overall very happy that we decided to go this direction in management system. "

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3520867)

GB

Greg B.

CIO

> "The lack of response and a sense of urgency are lacking."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3837128)

CR

Cole R.

Equipment Coordinator

> "The software is very user friendly and in my opinion is easy to setup."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3322479)

BV

Brian V.

Safety Director

> "It surely is not super fast either it seems to need to buffer an awful lot."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4385822)

RT

Russel T.

maintenance supervisor

> "The ease of use and learning the new system has been an easy transition"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3389825)

BV

Brian V.

Safety Director

> "I hate the bi it is extremely complicated and difficult to modify and use. "

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4385822)

ZZ

Zuneera Z.

Quality & Compliance Manager

> "excellent customer support!"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2969819)

BV

Brian V.

Safety Director

> "You have made it way too over complicated and time consuming."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4385822)

DT

DAVE T.

SR MECHANIC

> "IT IS EASY TO USE, SUPPORT HAS BEEN EXCEPTIONAL"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2969433)

GB

Greg B.

CIO

> "They are slow and do not communicate well."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3837128)

EM

Elias M.

Mainten

> "The modules are easy to learn and adapt to."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#SoftwareAdvice___3521136)

RW

Robert W.

Fleet manager

> "Customer service is impossible to reach."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___4625067)

CK

Christopher K.

Mountain Manager

> "Program is very easy to navigate through."

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___2768905)

GN

Gayla N.

Maintenance Administrator

> "That I can't search a part from the notes section on the part number itself"

[See full review](https://www.capterra.com/p/125977/ManagerPlus/#Capterra___3454728)

[View Reviews](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

## User interface

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)

4.48 (149)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)

3.93 (195)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ServiceChannel

Top features

40/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/38574/ServiceChannel/#features)

Eptura Asset

37/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/125977/ManagerPlus/#features)

### Recognition

ServiceChannel is recognized as a top-rated tool in 1 Capterra Shortlist reports

Eptura Asset is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

ServiceChannel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Eptura Asset

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceChannel

-   By ServiceChannel
-   Located in United States
-   Founded in 1999

Eptura Asset

-   By Eptura
-   Located in United States
-   Founded in

## Popular Comparisons

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Contact vendor for pricing

Price

$25/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,784)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.5

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/125977-159911/ManagerPlus-vs-Fracttal)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,784)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

vs

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Contact vendor for pricing

Price

$25/month

3.7

Features

4.6

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/125977-179296/ManagerPlus-vs-GetMaintainx)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.6

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/125977-162600/ManagerPlus-vs-Limble-CMMS)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

4.4

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

vs

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.46 (419)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.4

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/100468-125977/eMaint-CMMS-vs-ManagerPlus)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.46 (419)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/38574-100468/ServiceChannel-vs-eMaint-CMMS)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

vs

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.3

3.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-125977/Maintenance-Connection-vs-ManagerPlus)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Contact vendor for pricing

Price

$45/month

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix)

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.2

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/113574-125977/AssetEssentials-vs-ManagerPlus)