# Compare ServiceChannel vs Service Fusion 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceChannel and Service Fusion based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/38574-135788/ServiceChannel-vs-Service-Fusion --- # ServiceChannel vs Service Fusion Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceChannelService Fusion2/4 selected [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) [## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 113 Neutral 9 Negative 3 [## Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting Price $245.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment BM TW JW Based on [289 reviews](#user-reviews) Positive 248 Neutral 16 Negative 25 ## Summary * * * Key features rated by users Features selected based on 4,817 reviews from work order software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Not enough reviews Feature ratings Work Order Creation 4.5 Quotes/Estimates \-- Billing & Invoicing \-- Preventive Maintenance 4.5 Mobile Access 3.9 78%Fit High performer Feature ratings Work Order Creation 4.8 Quotes/Estimates 4.0 Billing & Invoicing 4.1 Preventive Maintenance 4.3 Mobile Access 4.1 User satisfaction User satisfaction 4.4 User reviews[125](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.3 User reviews[289](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $245Flat Rate, Per Month - Free version - Free trial Best for Best for Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks. Best for Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors. ## User reviews Pros & cons Pete M. Account Executive - Customer Advocate > "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390) ML Miranda L. Account Manager > "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an SC..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) RK Ryan K. Office Administrator > "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065) DD Darnell D. Project Manager > "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) ML Miranda L. Account Manager > "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AK Abbie K. COO > "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426) WS William S. VP Business Development > "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) ML Miranda L. Account Manager > "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to the app..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) BO Brittni O. Senior Account Manager > "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) SS Sharon S. Project Manager > "The only issue I have is that I cannot put a work order in completed status. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) DD Darnell D. Project Manager > "The platform provides a strong centralized system for managing work orders, vendors, and service tracking." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) VR Verified Reviewer Account Manager > "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306) TK Teresa K. Client Relations > "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503) SD Sherri D. Office Manager > "Also, it's hard to get my techs to do the sign in/out process." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953) ML Miranda L. Account Manager > "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years makes the process..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AD Alan D. Director Store Planning Preservation > "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) WS William S. VP Business Development > "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and continue to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) FS Fred S. Owner > "Screw it, big loss. If a client uses that service, I am not touching it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875) AD Alan D. Director Store Planning Preservation > "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our vendors..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) VR Verified Reviewer Executive Assistant > "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) SS Sharon S. Project Manager > "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) VR Verified Reviewer Associate Inventory Analyst > "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the work..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349) LB Lindsey B. Customer Service > "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757) VR Verified Reviewer Executive Assistant > "It's very hard to use from the GC standpoint." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) CD Chelsie D. Account Manager > "There is an app that is used in the field which assists in technicians completion and onsite proof." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730) JN Jon N. Construction PM > "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652) GG Gabby G. PCC > "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053) JM Jim M. Vice President of Maintenance > "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) BO Brittni O. Senior Account Manager > "I love the capabilities for Service Channel to be integrated with our CRM software. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) JM Jim M. Vice President of Maintenance > "It took 4 weeks the last time to remedy the issue..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) [View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/) BM Bobby M. Owner > "The ability to have all of the most important functions of my business in one software that also automates customer..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074207) AG Andrew G. Production Manager > "After all they produce software for managing relationships and billing clients but they can't allow their own clients to..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270) TW TRAVIS W. Service Manager > "The platform is user‑friendly, and once everything is set up, it streamlines scheduling, dispatching, and customer..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054) RP Rick P. President > "Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks!" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075403) JW Jim W. Operations Manager > "It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075829) CR Carina R. Accounts Receivable > "not been able to void invoices, the service management agreement does not detail anything this feature should be able to..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280870) CM Chelsea M. Office Manager > "I like the customer support, and that our technicians can add notes and photos in real time." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813) TB Tony B. Account Executive > "I have not been able to figure out if there is a way to search for customers based on geographic location." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074190) TW TRAVIS W. Service Manager > "Having customer history, job notes, and quotes in one system improves response time and accuracy." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054) AG Andrew G. Production Manager > "Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270) SH Sharon H. Office Administrator > "Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074932) MC Michael C. Manager > "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357) EG Ed G. Sales Management > "Very satisfied, very easy to navigate, the menu is clear and precise, reports function works very well I like it you can..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434) RS Rebecca S. Office Manager > "When doing progress billing it is not easy to add late fees to the last invoice paid. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164) TW TRAVIS W. Service Manager > "Mobile app access keeps field techs aligned and reduces back‑and‑forth emails or calls." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054) DC Daniel C. Service Manager > "After last upgrade the web site has slow page boot up." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799) SS Stacey S. Owner, accounts payable, admin > "I love that they have a phone system that works over the internet, loads of additional features such as inventory..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) AN Albert N. President > "Service call a.i. needs a lot of work for a new set up and to many missed calls as customer service told me that if i..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280913) AG Alfred G. sales manager > "i like the schedule, its friendly usage and the billing is good, payments and invoice is good , communication ifs good" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7095807) CA Chris A. Territory Manager > "Moving to new pages and functions having it go off needs to stop!" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310) DM Duane M. Cabinet And Appliance Manager > "I like the overall layout, and being able to color code the jobs for an easy visualization. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074179) CY Chad Y. Sales > "system is very user friendly, The support-help could be better, I don't like the online help request function." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390) DC Daniel C. Service Manager > "I use Service Fusion daily to track and complete task with great confidence and accuracy. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799) MJ Melissa J. Business Manager > "Nobody has resolved our issue in our almost-two-years with SF of syncing. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166) JH John H. Owner > "I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151) JW Jennifer W. Customer Relations Manager > "Some of the updates that have caused issues with the program." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147) MJ Melissa J. Business Manager > "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166) BH Breanna H. Builder Relations Manager > "I have experienced the dispatch page not loading at times." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216) JH John H. Owner > "I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151) AW Andrea W. Administrative Assistant > "The scheduling and reporting features are sometimes skewed if the date is not entered correctly." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281846) LE Leisa E. Administrative Assistant > "It is very detailed and helps keep my day-to-day task organized." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074148) JP Jamie P. Project Engineer > "Document set up and formatting is a major challenge, especially if you have a lot of info for a small space." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280995) JH John H. Owner > "It's very easy for me to update an existing customer, or to add a new customer to the system." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151) MC Michael C. Manager > "Customer service is virtually nonexistent. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357) RS Rebecca S. Office Manager > "Love the communication with the customer through emails and text message. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164) SS Stacey S. Owner, accounts payable, admin > "At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) PK Pavan K. Project Manager > "Over all its good. but if you can speed up the pages opening time, that would be great." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7076819) PB Paul B. Member > "Also getting our text numbers back to our main number not a 888 number still is a problem." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280843) MC Miriam C. Office Manager > "It has truly simplified our workload and schedules. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710) EV Elizabeth V. Accounting > "Can not take payments for multiples locations at the same time if they are separate accounts." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280837) EG Ed G. Sales Management > "Very easy to create an estimate as well as converting an estimate into a job" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434) SS Stacey S. Owner, accounts payable, admin > "Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) CM Chelsea M. Office Manager > "Invoicing directly from the software is great" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813) SS Stacey S. Owner, accounts payable, admin > "We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) CY Chad Y. Sales > "converting estimates to orders very easy" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390) SS Stacey S. Owner, accounts payable, admin > "Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) CA Chris A. Territory Manager > "Very easy to navigate and the estimating function is a game changer!" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310) NA Natalie A. Manager > "invoicing can be complicated when you change to progress billing." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281856) CY Chad Y. Sales > "scheduling is easy and adaptable with changes" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390) SS Stacey S. Owner, accounts payable, admin > "The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) CA Chris A. Territory Manager > "Field workers also love the convenience in the field." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310) AJ Alicia J. Co-Owner > "Not being able to see the customer file while taking a payment. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282156) BH Breanna H. Builder Relations Manager > "There are so many different features this program offers." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216) JL Jessica L. Project manager > "Reports are not easy to use." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074146) PM Petrina M. Operation Manager > "Over all when we switched it was difficult, we had a really good capable Service Fusion person that went above and..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280877) FW Frank W. Service Manager > "The accounting side can be a little confusing especially for a novice with that side of the business." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096) KL Kevin L. Operations Manager > "very user friendly, takes less than 30 minutes to cover what is needed for a new tech or office worker that needs to use..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280854) LW Lisa W. Office Manager > "Invoicing issues before job is done." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280829) JS Janine S. owner > "Service Fusion has so many options that you can create; the setup is robust but worth it." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280860) SS Stacey S. Owner, accounts payable, admin > "Really disappointing customer service and trying to cancel is turning out to be incredibly difficult! " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) MC Miriam C. Office Manager > "I recommend it to everyone who has service technicians and schedules." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710) SS Stacey S. Owner, accounts payable, admin > "Rather than throw good money after bad, we're pulling the plug. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721) FW Frank W. Service Manager > "After working with Service Fusion for 2+ years I understand that I have more to learn from it, but it sure makes certain..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096) LJW Lila J W. Broker > "We signed up because their sales people told us that their system would work for what we needed. After we signed up..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621) HC Heather C. Director of Data Management > "Customer service has also been awesome." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7078443) LJW Lila J W. Broker > "We will never use or recommend this service. If their sales force can not be honest upfront and the administration..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621) HS Hannah S. Project Manager Assistant > "Customer support is always quick and knows how to help." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074339) AD Alex D. Administrative > "Also, our customers in QB had customer numbers in front of their names, and its an ongoing issue with the integration..." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4631433) JB Jeanie B. Administrator > "The technicians are fabulous to work with. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074320) AL Adam L. President > "The new company leadership is unethical." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___6508225) LZ Leah Z. General Manager > "Easy scheduling." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7081144) SJ Steven J. Operations > "Customer support was not very responsive." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6553188) EG Ed G. Sales Management > "Very easy to create jobs. " [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434) SA Samuel A. Software > "Sometimes the platform falls short of system stability issues." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4816852) BA Brian A. Service Manager > "This app/ program is the easiest to learn and use." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074204) LM Larissa M. Owner > "They also took several weeks to cancel my account after emailing and calling." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5058872) JW Jennifer W. Customer Relations Manager > "Easy to use and ability to talk with quickbooks." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147) AW Alex W. Service Manager > "They have NO offline functionality on the mobile app." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___4787971) RV Rick V. president > "scheduling, mobile app, estimating are good" [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280834) MC Michael C. President > "We had to hire 3rd party developers to try to make it work, and it was not possible." [See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6042665) [View Reviews](https://www.capterra.com/p/135788/Service-Fusion/reviews/) ## User interface [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/) 4.44 (125) 4.27 (289) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ServiceChannel Top features 40/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/38574/ServiceChannel/#features) Service Fusion 38/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/135788/Service-Fusion/#features) ### Recognition No recognitions have been awarded to ServiceChannel No recognitions have been awarded to Service Fusion ### Deployment & support ServiceChannel Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Service Fusion Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceChannel - By ServiceChannel - Located in United States - Founded in 1999 Service Fusion - By KickServ - Located in United States - Founded in ## Popular Comparisons [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $245/month Price $39/month 4.1 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-135788/Jobber-vs-Service-Fusion) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $245/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135788-153475/Service-Fusion-vs-FieldPulse) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $245/month Price $29/month 4.1 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135788-153140/Service-Fusion-vs-Connecteam) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/) $245/month Price Contact vendor for pricing 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Contact vendor for pricing Price $45/month 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $245/month Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/135788-150053/Service-Fusion-vs-ServiceTitan) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-38574/Maintenance-Connection-vs-ServiceChannel) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) $245/month Price Contact vendor for pricing 4.1 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135788-159911/Service-Fusion-vs-Fracttal)