# Compare ServiceChannel vs UpKeep 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceChannel and UpKeep based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/38574-145635/ServiceChannel-vs-UpKeep --- # ServiceChannel vs UpKeep Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceChannelUpKeep2/4 selected [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.6 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) [## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 113 Neutral 9 Negative 3 [## UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.6 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting Price $20.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,320 reviews](#user-reviews) Positive 1,270 Neutral 41 Negative 9 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Not enough reviews Feature ratings Work Order Creation 4.5 Quotes/Estimates \-- Billing & Invoicing \-- Preventive Maintenance 4.5 Mobile Access 3.9 78%Fit High performer Feature ratings Work Order Creation 4.7 Quotes/Estimates 4.0 Billing & Invoicing 4.4 Preventive Maintenance 4.1 Mobile Access 4.3 User satisfaction User satisfaction 4.4 User reviews[125](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.6 User reviews[1,320](https://www.capterra.com/p/145635/UpKeep/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks. Best for It caters to businesses across manufacturing, healthcare, agriculture, food processing, facilities management, fleet, hotels, oil & gas, construction, distribution, warehousing, utilities, and more. ## User reviews Pros & cons Pete M. Account Executive - Customer Advocate > "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390) ML Miranda L. Account Manager > "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an SC..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) RK Ryan K. Office Administrator > "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065) DD Darnell D. Project Manager > "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) ML Miranda L. Account Manager > "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AK Abbie K. COO > "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426) WS William S. VP Business Development > "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) ML Miranda L. Account Manager > "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to the app..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) BO Brittni O. Senior Account Manager > "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) SS Sharon S. Project Manager > "The only issue I have is that I cannot put a work order in completed status. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) DD Darnell D. Project Manager > "The platform provides a strong centralized system for managing work orders, vendors, and service tracking." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) VR Verified Reviewer Account Manager > "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306) TK Teresa K. Client Relations > "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503) SD Sherri D. Office Manager > "Also, it's hard to get my techs to do the sign in/out process." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953) ML Miranda L. Account Manager > "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years makes the process..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AD Alan D. Director Store Planning Preservation > "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) WS William S. VP Business Development > "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and continue to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) FS Fred S. Owner > "Screw it, big loss. If a client uses that service, I am not touching it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875) AD Alan D. Director Store Planning Preservation > "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our vendors..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) VR Verified Reviewer Executive Assistant > "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) SS Sharon S. Project Manager > "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) VR Verified Reviewer Associate Inventory Analyst > "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the work..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349) LB Lindsey B. Customer Service > "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757) VR Verified Reviewer Executive Assistant > "It's very hard to use from the GC standpoint." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) CD Chelsie D. Account Manager > "There is an app that is used in the field which assists in technicians completion and onsite proof." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730) JN Jon N. Construction PM > "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652) GG Gabby G. PCC > "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053) JM Jim M. Vice President of Maintenance > "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) BO Brittni O. Senior Account Manager > "I love the capabilities for Service Channel to be integrated with our CRM software. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) JM Jim M. Vice President of Maintenance > "It took 4 weeks the last time to remedy the issue..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) [View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/) BR Brandon R. Registered Behavior Technician > "While UpKeep has a relatively slow UI and occasional bugs, I think it facilitates easy creation, assignment, and tracking of work orders in..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6818886) VR Verified Reviewer CFO > "I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6029673) VR Verified Reviewer Founder > "It's alright, mobile app was nice for my technicians, and I was able to track the reporting on my work orders for my team" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6823263) MS Mehran S. manager > "It has a learning curve and takes some time to get used to as there are many different options which can easily be messed up with one another." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6725337) VR Verified Reviewer Engineer > "Solid software for daily maintenance of production assets, easy to get around and constant updates to the product." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6822698) EC Elvis C. project officer > "upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4915207) Edna luci G. middle technician > "The platform is very intuitive and allows me to have a complete view of all my assets, schedule maintenance tasks and track work orders in..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4790203) JT John T. Technical Services Supervisor > "also non of the techs can get the book mark feature to work at all." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6236571) CW Casey W. Office Manager > "My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6493216) KP Kim P. maintenance supervisor > "Sometimes it is very slow and will not allow you to finish the task you are working on." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6340314) MB Manju B. Director of Maintenance > "However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6380441) VR Verified Reviewer Founder > "it was expensive for what it gave me and buggy too." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6823263) LB Ledton B. program manager > "with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4980445) NH Nolan H. Buyer > "From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826) MS Mehran S. manager > "The thing which i most like about upkeep is its availability of different options to do different tasks." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6725337) Edna luci G. middle technician > "Integration with other systems and software can be a bit difficult. Although UpKeep offers a variety of integrations, I have found that some..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4790203) Gabriela L. Managing Vice President, Head of Marketing > "The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___5020908) PN Priscilla N. life insurance agent > "you cant use the application while running updates but updating it takes a lot of time, this needs to be improved" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4721589) MB Manju B. Director of Maintenance > "The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6380441) JT John T. Technical Services Supervisor > "i have not seen a resolution and have not recived an update." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6236571) VR Verified Reviewer CFO > "As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6029673) NH Nolan H. Buyer > "Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. " [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826) IF Ilenia F. Accounting Officer > "The tool makes scheduling easy and it has great mobile access features." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6273081) CB Chris B. Site Manager > "The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6225289) TW Timmy W. Supervisor > "It streamlined our work orders by prioritizing the level of need." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6526643) NH Nolan H. Buyer > "Tech support was very limited, in that they were only able to train in how to use the new module. " [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826) JB James B. executive director > "i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4972040) CB Chris B. Site Manager > "The program has not operated without issues since we started using it." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6225289) Daniel C. Principal, Commercial Growth Operations Leader > "Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4972210) II Isooba I. officer program implemetation > "Software is so limited in the ability to separate inventory and assets" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4630525) MT Marek T. CEO > "The mobile app was also a standout feature, allowing for on-the-go access and real-time updates." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4822654) DY Dominic Y. Logistics Officer > "Pricing is a bit expensive." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___5097845) AG Adam G. Deputy executive officer > "with upkeep am able to truck all assets status in one location with out moving office to office , department to department, its easy to use..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4706693) ESD Elhadj Sadou D. Ingénieur avant vente chez E-cash guinée > "This can make it difficult for users new to the platform to get to grips with all the features." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4598439) Edna luci G. middle technician > "This has allowed me to increase efficiency in resource management and improve communication with my maintenance team." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4790203) Miranda M. Account Executive > "Once our team switched to working remotely, we unfortunately did not find much value behind this software afterwards." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___3866196) VR Verified Reviewer CFO > "It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6029673) JM Julyanne M. Facility Manager > "I don't know if you can add workers to a work order you create on the app on your phone because I can't find that option." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2867516) DO David O. software developer > "using the application to share work orders has helped us to accomplish more task as team since we can support one another" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4764720) ND Nicholas D. Reliability and Root Cause Analysis Specialist > "Somewhat limiting on asset management and tier system, fewer options for work order customisation than desired." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2802107) JG Johnstone G. Quality Control Manager > "Using UpKeep is easy and comes with great asset management features." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6493369) DB Daniel B. HSSE(Q) Advisor > "I found the system over complicated and this made it harder to use than what was necessary" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4593382) MB Manju B. Director of Maintenance > "Overall, UpKeep is a solid choice for maintenance management." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6380441) RM Richard M. safety coordinator > "Unfortunately, we use paper still and when I print pdf work orders the pictures are turned 90 degrees to the right." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2858352) NR Nabasirye R. sales representative > "there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4771137) RM Richard M. safety coordinator > "The work orders do not update immediately, and the analytics is complex if you don't filter it out right." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2858352) AE ALan E. Partnership manager > "upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4910347) TH Tiara H. Front Manager > "Price was a bit much compared to competitors." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4219478) VR Verified Reviewer Business owner > "It comes up with a user friendly mobile app." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6350757) TO Tim O. engineer > "some options are for business users or higher that will involve 5 people and the cost is just too much for me as a sole trader." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2393037) FS Fahd S. managing director > "using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4820756) RD Rick D. Facility Manager > "It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin..." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2329503) EC Elvis C. project officer > "the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4915207) DH DAVE H. Maintenance and life safety manager > "Biggest problem: someone telling upper management " I told so and so that it needed done", my policy ... if it's not requested on up keep it..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2295006) AA Alfred A. food and beverage manager > "with upkeep am able to truck all hotel assets and their status in one location while in office,i like the assets and purchase order feature." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4698546) MK Matt K. Maintenance > "I don't care for the emails at 3am to remind me of Work Orders that are coming due." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2436379) ESD Elhadj Sadou D. Ingénieur avant vente chez E-cash guinée > "UpKeep also has a mobile app that gives service technicians access to work orders, instructions, and maintenance histories, even when they're..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4598439) KK Kari K. Editor > "The scheduling needs to improve. When having to schedule something it can be rather slow at times." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2611065) PA Parricia A. program manager > "upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4936386) MK Matt K. Maintenance > "Many of building alarms come via email, causing me to think there is something wrong." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2436379) NH Nolan H. Buyer > "The work order function still worked very well, especially for the technicians using the mobile app. " [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826) TG TOM G. Maintenance Manager > "Requester's sometimes log out of it and forget what their password is." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2648871) DC Debra C. Owner > "I love how easy thix app has made sorting through my inventory" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6508067) TN Todd N. teacher subsititute > "Once a work order is closed it is no longer visible. " [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2648697) MT Marek T. CEO > "The software provided an efficient and user-friendly solution for managing maintenance operations." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4822654) SB Scott B. Consultant > "It was difficult to trace back the history of issues and how they were resolved." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2185401) EiN Eng irene N. project manager > "sharing work orders among the team has helped us to complish task in few minutes" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4772105) RP RODNEY P. owner > "ALL GOOD, BUT I USE IT ON MY PHONE BUT I DONT KNOW HOW TO PUT IT ON MY COMPUTER" [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2183001) SDS Sekou Djibril S. Fondateur Président de CSK > "UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4610875) BA Brian A. Engineering intern > "Makes it tedious to look at the due date." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2370321) EG Edward G. Team leader packaging > "i like the cmms feature which is so efficient for maintenance of management systems and this had simplified a lot of work flows in the..." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4653251) KG Kenneth G. Facilities Manager > "Problems with Android platform" [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2669113) NKM Nana Kwame M. Teaching Assistant > "I also like that I can use the preventive scheduling feature which saves us a lot of cost since our assets are well maintained." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4652061) GH Gil H. Customer Rep > "it has been difficult to learn the use of upkeep. " [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2594279) Gabriela L. Managing Vice President, Head of Marketing > "The utility of the meter for preservation reminders is very helpful." [See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___5020908) RD Rick D. Facility Manager > "Nothing about this software is difficult to use." [See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2329503) [View Reviews](https://www.capterra.com/p/145635/UpKeep/reviews/) ## User interface [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/) 4.44 (125) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) 4.64 (1,320) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ServiceChannel 40/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/38574/ServiceChannel/#features) UpKeep 40/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/145635/UpKeep/#features) ### Recognition No recognitions have been awarded to ServiceChannel No recognitions have been awarded to UpKeep ### Deployment & support ServiceChannel Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UpKeep Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceChannel - By ServiceChannel - Located in United States - Founded in 1999 UpKeep - By UpKeep Technologies - Located in United States - Founded in 2014 ## Popular Comparisons [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145635-159911/UpKeep-vs-Fracttal) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) $20/month Price $25/month 4.4 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145635-162600/UpKeep-vs-Limble-CMMS) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) vs [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.45 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/100468-145635/eMaint-CMMS-vs-UpKeep) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Contact vendor for pricing Price $45/month 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-145635/Maintenance-Connection-vs-UpKeep) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-38574/Maintenance-Connection-vs-ServiceChannel) [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) vs [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/113574-145635/AssetEssentials-vs-UpKeep)