# Compare ServiceChannel vs TheWorxHub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceChannel and TheWorxHub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/38574-172308/ServiceChannel-vs-TheWorxHub

---

# ServiceChannel vs TheWorxHub Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceChannelTheWorxHub2/4 selected

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.7 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

[## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [149 reviews](#user-reviews)

Positive

136

Neutral

10

Negative

3

[## TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.7 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

Starting Price

$1.00/year

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

SC

AC

MP

Based on [183 reviews](#user-reviews)

Positive

175

Neutral

7

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### BuildOps

4.4 (177)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Service Fusion

4.3 (308)

* * *

Starting Price

$245.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### FieldPulse

4.6 (466)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### FMX

4.7 (421)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,011 reviews from work order software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Work Order Creation

4.6

Quotes/Estimates

5.0

Billing & Invoicing

5.0

Preventive Maintenance

4.5

Mobile Access

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Work Order Creation

NA

Quotes/Estimates

NA

Billing & Invoicing

3.7

Preventive Maintenance

4.7

Mobile Access

\--

User satisfaction

User satisfaction

4.5

User reviews[149](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[183](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1Per Year

-   Free version
-   Free trial

Best for

Best for

Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks.

Best for

TheWorxHub is designed for facilities teams in hospitals and behavioral healthcare; maintenance and community directors in continuing care retirement (CCRC), life plan (LPC), and assisted living.

## User reviews

Pros & cons

YL

YUNG L.

Director of Operations

> "The ability to document work, track costs, and maintain compliance makes it a reliable tool for delivering high‑quality service and improving..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

YL

YUNG L.

Director of Operations

> "Many support agents operate from regions where English is a second language, which can create challenges when discussing technical issues, work..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

EP

Ellen P.

Operations

> "The Bottom Line: ServiceChannel effectively solves communication gaps by serving as an easy-to-use customer portal for tracking service calls and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166976)

ML

Miranda L.

Account Manager

> "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

SP

Samantha P.

Service Operations Agent

> "The platform provides clear visibility into job status, allows us to communicate efficiently with clients, and keeps all documentation organized..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166443)

DD

Darnell D.

Project Manager

> "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

YL

YUNG L.

Director of Operations

> "Communication is streamlined, documentation is organized, and the system provides clear accountability for both internal teams and external..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

RS

Ryan S.

Fire Alarm Systems Technician

> "It is just an app that I am required to use that adds 10 minutes to a job unnecessarily."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136)

Pete M.

Account Executive - Customer Advocate

> "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390)

YL

YUNG L.

Director of Operations

> "These barriers can slow communication, lead to misunderstandings, and require additional clarification."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

RD

Ray D.

National accounts manager.

> "Having work orders, proposals, photos, notes, and invoicing information in one system improves efficiency and helps ensure nothing gets overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165563)

SS

Sharon S.

Project Manager

> "The only issue I have is that I cannot put a work order in completed status. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

RK

Ryan K.

Office Administrator

> "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065)

LD

Lena D.

Service Manager

> "This is a BIG one for contractors: If check-in fails (app issue), it can hurt your score"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

JD

JL D.

Operations Director

> "One thing that could improve is increasing opportunity visibility and provider engagement for growing regional service companies. While the..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803)

JR

Jovanna R.

service coordinator

> "What I don't like sometimes it takes a while to load up and will need to refresh a couple of times but most of the time it always reliable"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123938)

EZ

Ed Z.

Owner

> "What we liked most about Service Channel is its ability to organize all work orders in one centralized location, making them easy to track,..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165587)

AK

Abbie K.

COO

> "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426)

RD

Ray D.

National accounts manager.

> "The platform helps us respond faster, maintain accurate records, and provide updates throughout the life of a work order."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165563)

JR

Joe R.

Client Advisor

> "There are some features and selections that don't quite fit our business/service 100%."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165639)

ML

Miranda L.

Account Manager

> "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

SD

Sherri D.

Office Manager

> "Also, it's hard to get my techs to do the sign in/out process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953)

RD

Ray D.

National accounts manager.

> "It helps keep jobs organized, improves accountability, and makes it easier to manage a large number of locations across the country."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165563)

RS

Ryan S.

Fire Alarm Systems Technician

> "It adds an unnecessary step in the work order process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136)

SP

Samantha P.

Service Operations Agent

> "Service Channel helps our team stay organized, improve response times, and ensure work is completed and documented accurately."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166443)

LD

Lena D.

Service Manager

> "Some users mention “slow response time” from support agents."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

EZ

Ed Z.

Owner

> "The platform has helped streamline our processes, improve organization, and make it easier to manage service requests and communication."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7165587)

ML

Miranda L.

Account Manager

> "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

WS

William S.

VP Business Development

> "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

LD

Lena D.

Service Manager

> "Slow Performance & Glitches"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

TK

Teresa K.

Client Relations

> "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503)

LD

Lena D.

Service Manager

> "Hard to find key info inside work orders"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

BO

Brittni O.

Senior Account Manager

> "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

VR

Verified Reviewer

Account Manager

> "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306)

JD

JL D.

Operations Director

> "Uploading completion photos, tracking progress, and documenting work is straightforward and efficient."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803)

LD

Lena D.

Service Manager

> "One review literally said it’s “outdated looking and hard to find information.”"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

LV

Luisa V.

manager

> "ServiceChannel makes it easy to manage work orders, track progress, and communicate with clients in one place."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7155251)

LD

Lena D.

Service Manager

> "Delayed responses from support team"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

NB

Natasha B.

Team Lead

> "The platform is user-friendly, efficient, and makes it easy to manage work orders, upload invoices, and submit proposals."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7130782)

AD

Alan D.

Director Store Planning Preservation

> "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

LD

Lena D.

Service Manager

> "Super useful for spotting trends (like repeat service calls on the same sign or location)."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

LD

Lena D.

Service Manager

> "Training isn’t always great"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

DD

Darnell D.

Project Manager

> "The platform provides a strong centralized system for managing work orders, vendors, and service tracking."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

FS

Fred S.

Owner

> "Screw it, big loss. If a client uses that service, I am not touching it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875)

AD

Alan D.

Director Store Planning Preservation

> "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

VR

Verified Reviewer

Executive Assistant

> "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

SS

Sharon S.

Project Manager

> "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

VR

Verified Reviewer

Associate Inventory Analyst

> "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349)

LD

Lena D.

Service Manager

> "Perfect for programs like your White Castle rollout where consistency and tracking are everything."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

VR

Verified Reviewer

Executive Assistant

> "It's very hard to use from the GC standpoint."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

LB

Lindsey B.

Customer Service

> "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757)

JN

Jon N.

Construction PM

> "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652)

KB

Kylie B.

Service Coordinator-Project Manager

> "Out of all the web applications we use to interact with and update our clients, Service Channel is the easiest, most straight-forward to use."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123934)

JM

Jim M.

Vice President of Maintenance

> "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

SP

Samantha P.

Service Operations Agent

> "Service Channel makes it easy to manage multiple work orders in one place."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7166443)

JM

Jim M.

Vice President of Maintenance

> "It took 4 weeks the last time to remedy the issue..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

[View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

SC

Stephanie C.

Lead painter

> "It helps me keep track what needs to be done and to help others by adding work orders with things that I see that needs..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7102940)

JO

Jeremy O.

Maintenance Technician

> "I had some issues with designating what building is cumbersome"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7106468)

AC

Ashley C.

Com Center Specialist

> "It's also been much better for our department as a whole as we can put more details and do better searches and report..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103035)

BF

Byron F.

Environmental Services Director

> "Early mornings the mobile version will not load or it will assign wrong person even though correct person selected or it..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6111305)

MP

Mike P.

Biomedical lead tech

> "The fact of being able to login remotely and manage database is the top draw for our team."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103843)

CR

Charlotte R.

Supervisor

> "The pages seems to be to busy and such."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7014202)

JD

John D.

Maintenance technician

> "Navigating and knowing where to go is easy set up and color scheme navigation go good together and is pleasing"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103142)

LB

Lot B.

Facility maintenance Specialist 2

> "inventory is a separate module, IT option not did not seem to be a good fit.the boss is not a fan of some elements of..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4924741)

MP

Mike P.

Biomedical lead tech

> "I have been working with the worxhub for a few months all and all it is a great asset management system ...the learning..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103843)

NY

Neil Y.

Facilities Building Manager

> "When we do have issues we have no real way to express the importance and drive resolutions."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6081386)

AC

Ashley C.

Com Center Specialist

> "It is also much more affordable than our last work order system."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103035)

MA

MARK A.

Director of Maintenance Service Support

> "Not a worxhub issue but i know our facility doesn't use the program we have to its full capabilities."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6083484)

FN

Famata N.

Receptionist Concierge

> "The Work Hub is a great tool to enter the information on hand just in case they are unable to fill it the same Day."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6537960)

VJ

Victor J.

Community Service Aide

> "Can't say, because I don't use enough features my job does not require me to use the other features."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6081339)

CR

Charlotte R.

Supervisor

> "It is great to use and keep track of problems that occur over and over ."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7014202)

DO

Derek O.

Director Facility Services

> "The program with choose a server each day, but traffic on the program can slow down to a point of frustration at times."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4371915)

ES

Elaine S.

Supervisor

> "I like that I am able to notify the right person through TheWorxHub link that will be able to solve different..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4938928)

LB

Lot B.

Facility maintenance Specialist 2

> "we would like to expand but company does not find it cost effective"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4924741)

SM

Scott M.

Grounds mechanic

> "Ease of use I like that I can add notes to my orders"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6691022)

DW

Deborah W.

Supervisor of Transportation

> "A resident passed away before I started here at Meramec Bluffs."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6112993)

DO

Derek O.

Director Facility Services

> "They come into our facility with very high expectations. When our staff properly utilize the note functionality on work..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4371915)

MM

Mark M.

Maintenance

> "There is nothing to report about cons on Worx"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6096282)

MF

Michael F.

Director of Maintenance and Facilities

> "Overall for the Church and school campus it works great. "

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6536302)

VJ

Victor J.

Community Service Aide

> "I can't say That I have had any problem with the service."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6081339)

DG

Derick G.

Director of facility operations

> "its easy to use and keeps track of all the work done"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6810819)

BD

Bill D.

Facilities

> "Search feature seems complicated."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4641693)

JM

Josh M.

Biomedical Equipment Technician

> "Value for the money is great."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7016958)

PV

Paul V.

General Manager

> "The search function by a requestor is not intuitive - for example you have to 'look hard' for the 'Search Now' button."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3449789)

JS

John S.

tech 4

> "for maintenance it is a good tool for tracking preventative and on going work."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4930842)

AW

Aisha W.

Office/Facilities Manager

> "Deleting/changing or skipping holidays for a room booking is the biggest issue with this software."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3301325)

LC

Leslie C.

Assistant Director

> "Easy to navigate reports, questions, following requests from start to finish, easy to help others navigate when they..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4911881)

MW

Mark W.

Facilities Manager

> "Customization, this system has preloaded items that cannot be removed, you just have to look past them."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3595570)

IS

Ivan S.

Maintenance Manager

> "Worxhub is a powerful database and has streamlined this department."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4935933)

SM

Scott M.

WorxHub Coordinator

> "Productivity suffers due to product design limitations/ problems and ultimate usability for knowledgeable staff."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3321670)

PB

Patricia B.

Life Enrichment Director

> "How easy it is to send work orders, and there is no lost paperwork as in the past before this system was installed"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4911833)

RH

Ryan H.

Director of Operations

> "For our facility, accessibility is difficult for our staff to enter work orders."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3596408)

HP

Harold P.

Facilities Supervisor

> "I've really begun to open up it's features and have it do the work that I depended on other programs to do. When we..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3750463)

CA

Chris A.

Maintenance Manager

> "On the desktop version there is a regular freezing while trying to do anything. "

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3146235)

JA

Jodi A.

Information Assistant

> "I get accurate reports with very little set up and they are easy to understand. Whenever I have encountered a..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3871566)

SM

Scott M.

WorxHub Coordinator

> "The coding is suspect in many areas throughout the product."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3321670)

LB

Lot B.

Facility maintenance Specialist 2

> "I like how customizable it is, appearance and reliability."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4924741)

SM

Scott M.

WorxHub Coordinator

> "Servers are also very slow at times."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3321670)

[View Reviews](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

## User interface

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)

4.48 (149)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)

4.67 (183)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ServiceChannel

Top features

40/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/38574/ServiceChannel/#features)

TheWorxHub

14/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/172308/TheWorxHub/#features)

### Recognition

ServiceChannel is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to TheWorxHub

### Deployment & support

ServiceChannel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TheWorxHub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceChannel

-   By ServiceChannel
-   Located in United States
-   Founded in 1999

TheWorxHub

-   By Brightly
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Contact vendor for pricing

Price

$25/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.67 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

vs

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

$1/year

Price

$25/month

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/172308-179296/TheWorxHub-vs-GetMaintainx)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,784)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.67 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,784)](https://www.capterra.com/p/159911/Fracttal/reviews/)

$1/year

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/159911-172308/Fracttal-vs-TheWorxHub)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.67 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

$1/year

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162600-172308/Limble-CMMS-vs-TheWorxHub)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

4.4

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.67 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

$1/year

Price

$39/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-172308/Jobber-vs-TheWorxHub)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.46 (419)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/38574-100468/ServiceChannel-vs-eMaint-CMMS)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.67 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

vs

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.46 (419)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

$1/year

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/100468-172308/eMaint-CMMS-vs-TheWorxHub)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.48 (149)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Contact vendor for pricing

Price

$45/month

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.67 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

$1/year

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/113574-172308/AssetEssentials-vs-TheWorxHub)