# Compare ServiceChannel vs BuildOps 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceChannel and BuildOps based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/38574-194155/ServiceChannel-vs-BuildOps

---

# ServiceChannel vs BuildOps Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceChannelBuildOps2/4 selected

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

[## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [125 reviews](#user-reviews)

Positive

113

Neutral

9

Negative

3

[## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

143

Neutral

3

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,817 reviews from work order software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Not enough reviews

Feature ratings

Work Order Creation

4.5

Quotes/Estimates

\--

Billing & Invoicing

\--

Preventive Maintenance

4.5

Mobile Access

3.9

79%Fit

High performer

Feature ratings

Work Order Creation

4.8

Quotes/Estimates

4.5

Billing & Invoicing

4.3

Preventive Maintenance

3.9

Mobile Access

4.3

User satisfaction

User satisfaction

4.4

User reviews[125](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.5

User reviews[151](https://www.capterra.com/p/194155/BuildOps/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks.

Best for

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

## User reviews

Pros & cons

Pete M.

Account Executive - Customer Advocate

> "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390)

ML

Miranda L.

Account Manager

> "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an SC..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

RK

Ryan K.

Office Administrator

> "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065)

DD

Darnell D.

Project Manager

> "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

ML

Miranda L.

Account Manager

> "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

AK

Abbie K.

COO

> "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426)

WS

William S.

VP Business Development

> "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

ML

Miranda L.

Account Manager

> "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to the app..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

BO

Brittni O.

Senior Account Manager

> "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

SS

Sharon S.

Project Manager

> "The only issue I have is that I cannot put a work order in completed status. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

DD

Darnell D.

Project Manager

> "The platform provides a strong centralized system for managing work orders, vendors, and service tracking."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

VR

Verified Reviewer

Account Manager

> "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306)

TK

Teresa K.

Client Relations

> "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503)

SD

Sherri D.

Office Manager

> "Also, it's hard to get my techs to do the sign in/out process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953)

ML

Miranda L.

Account Manager

> "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years makes the process..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

AD

Alan D.

Director Store Planning Preservation

> "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

WS

William S.

VP Business Development

> "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and continue to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

FS

Fred S.

Owner

> "Screw it, big loss. If a client uses that service, I am not touching it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875)

AD

Alan D.

Director Store Planning Preservation

> "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our vendors..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

VR

Verified Reviewer

Executive Assistant

> "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

SS

Sharon S.

Project Manager

> "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

VR

Verified Reviewer

Associate Inventory Analyst

> "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the work..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349)

LB

Lindsey B.

Customer Service

> "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757)

VR

Verified Reviewer

Executive Assistant

> "It's very hard to use from the GC standpoint."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

CD

Chelsie D.

Account Manager

> "There is an app that is used in the field which assists in technicians completion and onsite proof."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730)

JN

Jon N.

Construction PM

> "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652)

GG

Gabby G.

PCC

> "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053)

JM

Jim M.

Vice President of Maintenance

> "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

BO

Brittni O.

Senior Account Manager

> "I love the capabilities for Service Channel to be integrated with our CRM software. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

JM

Jim M.

Vice President of Maintenance

> "It took 4 weeks the last time to remedy the issue..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

[View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

SS

Sasha S.

Co-Founder, Chief Executive Officer and President

> "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361)

RF

Ralph F.

Accounts Manager

> "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

MI

Matthew I.

General Manager

> "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

TS

Thomas S.

President

> "The program CANNOT sync successfully with QuickBooks Desktop as promised."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

GW

Grant W.

President and CEO

> "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239)

DG

Dan G.

Data Admin

> "Accounting integration does not work well with Sage300 so update is a must."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165)

MI

Matthew I.

General Manager

> "In conclusion, the successful implementation of Build Ops Project Management and Service Software has been a transformative journey for..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

CI

Christian I.

Operations Analyst

> "Some of the workflows are more cumbersome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

DT

Darrin T.

Operations Manager

> "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

TS

Thomas S.

President

> "Support is quick to send out an email that they are looking into the issue but slow to solve the issue."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

AM

Aisha M.

Operations Manager

> "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

DT

Darrin T.

Operations Manager

> "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

ZB

Zachariah B.

Data Entry

> "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

KZ

Kaitlin Z.

Office Coordinator

> "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

Keith O.

Owner

> "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019)

AP

Amanda P.

Senior Project Manager

> "Syncing errors can be troublesome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274778)

LD

Les D.

Book Keeping

> "Sync's well with QB's desktop."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488)

TC

Tom C.

Owner

> "Maybe there are companies that are fine with very expensive non customizable software. But when your quote template look like it came..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

DC

Dallas C.

Dispatcher

> "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

DM

Dorothy M.

CFO

> "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

DC

Dallas C.

Dispatcher

> "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

AM

Aaron M.

Project Manager

> "The customer service and technical support are nonexistent."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

VR

Verified Reviewer

Sales And Marketing Associate

> "It also provides mobile functionality and has a user-friendly interface with an intuitive dashboard, making it easy for contractors to..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4733716)

MB

Michele B.

Office Manager

> "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020)

JB

Joshua B.

Life Safety Division Manager

> "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436)

EM

Emily M.

Accounting specialist

> "It seems to struggle daily with glitches."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6292099)

BB

Brittany B.

Feild Services Manager

> "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697)

FA

Frederick A.

Company Onwner

> "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679)

MM

Marci M.

General Manager

> "Technician communication with dispatch is easy with job flags and our integration with QBO has been seamless."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6467919)

TP

Tori P.

Dispatch Manager

> "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599)

SH

Shannel H.

Dispatcher

> "The help support is amazing, If you need anything someone is there promptly and efficiently."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777074)

ZB

Zachariah B.

Data Entry

> "Just the loading will take longer than expected sometimes."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

KL

Kati L.

Construction Admin

> "They have a dedicated customer service team that offers continuous support and extensive training resources."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6374363)

Ashton G.

Client services

> "Getting to pipeline is a little difficult, but I might just not see it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444)

DM

Dorothy M.

CFO

> "They have exceeded our expectation with streamline design, integration with our previous software and Quickbooks and most of all the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

KZ

Kaitlin Z.

Office Coordinator

> "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

MH

Madi H.

Admin

> "BuildOps helps coordinate our maintenance schedule, provide quick quotes, and keep jobs organized from start to finish. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4799446)

AM

Aaron M.

Project Manager

> "Save yourself the frustration—don’t waste your time or money."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

RF

Ralph F.

Accounts Manager

> "I also really like how I can attach equipment manuals to the Service Agreements."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

EC

Emily C.

Operations Manager

> "I could never go back to the pen and paper of doing things."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586)

KH

Kevin H.

Financial Anlayst

> "The dispatch board is intuitive, clear, and easy to update. With the large amount of customization available, my favorite feature is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5019112)

VR

Verified Reviewer

Business Process

> "Reporting does not show all the data we expect such as the total cost of the contract."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190)

AM

Aisha M.

Operations Manager

> "BuildOps Academy is an amazing ongoing knowledge center and the quick 24/7 customer service is comforting."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

NB

Naomi B.

Accounts Payable

> "I don't like the glitches, sometimes it will change what you enter or default to previous data."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4723691)

CI

Christian I.

Operations Analyst

> "Many individuals have claimed that their job has gotten easier since we've made the switch."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

LM

Loura M.

Administrator

> "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365)

Samantha J.

Vice President of Operations

> "They are constantly making updates and improvements to their product based on the requests of their users which is what you want to see..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6221506)

JH

Jana H.

Credit and Collections Specialist

> "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108)

SP

Sage P.

Project Engineer

> "It allows our jobs to have one place to live start to finish, which is really helpful to not loose track of information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4919289)

TC

Tom C.

Owner

> "Reporting is fancy pie charts and bar graphs with useless information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

Samantha J.

Vice President of Operations

> "Every member of the BuildOps team was knowledgable about their product and ready and willing to answer any questions and take as many..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6221506)

RW

Robin W.

dispatcher

> "I don't like that I can't tag different items in my work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

AG

Amy G.

Project Manager

> "BuildOps from the beginning was extremely helpful in helping us evaluate and think about how we would handle those processes. Once we..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4788157)

MP

Matthew P.

Service Manager

> "The forms are very limited in functionality with no integrated logic."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649)

DM

Dorothy M.

CFO

> "The job/service module is well structured with the ability to have everything at your fingertips without having close out or go into a..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

JB

James B.

Service Coordinator

> "The updates sometimes are not the best and can slow up the software"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749)

KL

Kati L.

Construction Admin

> "BuildOps has simplified our entire workflow."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6374363)

CB

Cameron B.

Payroll Accounts Receivable Specialist

> "We struggled getting our voices heard and struggled getting the customization done."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185)

CW

Connor W.

Owner

> "All around efficiency for the entire team. Once you have taken the time to learn the product it works great."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6594770)

AM

Aaron M.

Project Manager

> "Now, they are completely unresponsive."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

SP

Sam P.

Business Manager

> "We very happy with our BuildOps experience, from implementation through our first year they have been very hands-on and trying to help..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4802539)

LH

Liz H.

CFO/Integrator

> "It was residential based and workflows seemed more difficult than current work flows. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4839774)

KZ

Kaitlin Z.

Office Coordinator

> "Overall a great system that has improved our company's recordkeeping accuracy and helped our business take on additional customers with..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

JL

Joseph L.

Project Manager/Estimator

> "The service agreement module is a little cumbersome and takes some getting used to."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617)

CW

Connor W.

Owner

> "The support system from the account managers is great as well, they are very responsive and quick to help."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6594770)

DE

Dana E.

Account Manager

> "some of the customizable aspects are still lacking"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753)

CM

Cody M.

Owner

> "The ease in which I am able to access quotes, job, pictures, and invoicing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4788118)

LP

Logan P.

Office Manager

> "The time tracking feature is one that we have not used at all."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439)

DK

Diana K.

Office Manager

> "was very good at explaining the process and each function with us."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6250860)

MH

Matt H.

SME

> "Initial startup issues and lack of hierarchy system"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061061)

NK

Neil K.

Chief Financial Officer

> "To us, the best part of BuildOps is the fluidity of information across the entire platform."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6094819)

DL

David L.

Service Manager

> "There are issues with the preventative maintenance side of it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208258)

MH

Madi H.

Admin

> "BuildOps really helps our team stay organized and able to work on their corresponding parts efficiently. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4799446)

TC

Tom C.

Owner

> "Customer facility/site cannot be renamed without losing their history."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

DW

Douglas W.

Owner

> "Material and time tracking across smaller and larger jobs works well."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4803228)

TC

Tom C.

Owner

> "Overall I was very disappointed after spending 4 months searching for the "right" software then another 4 weeks trying to implement..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

MH

Makaiya H.

Service and Construction Admin

> "We have everything we need, all in one spot!"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6682938)

AS

Andrew S.

CEO

> "A little slow at times."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4746584)

CH

Curtis H.

Owner

> "Overall experience has been good and the software has defiantly helped our business be more proficient."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6498143)

RW

Robin W.

dispatcher

> "It gets really slow mid afternoon."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

[View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

## User interface

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)

4.44 (125)

4.52 (151)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ServiceChannel

Top features

40/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/38574/ServiceChannel/#features)

BuildOps

27/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/194155/BuildOps/#features)

### Recognition

No recognitions have been awarded to ServiceChannel

No recognitions have been awarded to BuildOps

### Deployment & support

ServiceChannel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BuildOps

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceChannel

-   By ServiceChannel
-   Located in United States
-   Founded in 1999

BuildOps

-   By BuildOps
-   Located in United States
-   Founded in 2018

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[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

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Contact vendor for pricing

Price

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4.3

Features

4.6

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS)

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Contact vendor for pricing

Price

$39/month

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps)

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Contact vendor for pricing

Price

$39/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

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Price

Contact vendor for pricing

4.3

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps)

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4.3

Features

4.2

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix)

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4.3

Features

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4.5

Ease of Use

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Contact vendor for pricing

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4.3

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