# Compare ServiceChannel vs Coast 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceChannel and Coast based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/38574-202945/ServiceChannel-vs-Coast

---

# ServiceChannel vs Coast Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceChannelCoast2/4 selected

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.7 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

[## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.5 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [136 reviews](#user-reviews)

Positive

123

Neutral

10

Negative

3

[## Coast](https://www.capterra.com/p/202945/Coast/)[4.7 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

95

Neutral

4

Negative

2

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,941 reviews from work order software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Work Order Creation

4.5

Quotes/Estimates

\--

Billing & Invoicing

\--

Preventive Maintenance

4.5

Mobile Access

4.2

64%Fit

Missing features

Not enough reviews

Feature ratings

Work Order Creation

4.8

Quotes/Estimates

\--

Billing & Invoicing

NA

Preventive Maintenance

4.9

Mobile Access

4.8

User satisfaction

User satisfaction

4.5

User reviews[136](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[101](https://www.capterra.com/p/202945/Coast/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks.

Best for

Coast is a maintenance and asset management software for managers and staff on the go. You can track assets, assign work orders and chat from our all-in-one CMMS.

## User reviews

Pros & cons

YL

YUNG L.

Director of Operations

> "The ability to document work, track costs, and maintain compliance makes it a reliable tool for delivering high‑quality service and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

YL

YUNG L.

Director of Operations

> "Many support agents operate from regions where English is a second language, which can create challenges when discussing technical issues,..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

YL

YUNG L.

Director of Operations

> "Communication is streamlined, documentation is organized, and the system provides clear accountability for both internal teams and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

DD

Darnell D.

Project Manager

> "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup,..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

Pete M.

Account Executive - Customer Advocate

> "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390)

ML

Miranda L.

Account Manager

> "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

RK

Ryan K.

Office Administrator

> "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065)

AK

Abbie K.

COO

> "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426)

JD

JL D.

Operations Director

> "One thing that could improve is increasing opportunity visibility and provider engagement for growing regional service companies. While..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803)

RS

Ryan S.

Fire Alarm Systems Technician

> "It is just an app that I am required to use that adds 10 minutes to a job unnecessarily."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136)

DD

Darnell D.

Project Manager

> "The platform provides a strong centralized system for managing work orders, vendors, and service tracking."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

YL

YUNG L.

Director of Operations

> "These barriers can slow communication, lead to misunderstandings, and require additional clarification."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7150480)

ML

Miranda L.

Account Manager

> "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

SS

Sharon S.

Project Manager

> "The only issue I have is that I cannot put a work order in completed status. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

WS

William S.

VP Business Development

> "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

LD

Lena D.

Service Manager

> "This is a BIG one for contractors: If check-in fails (app issue), it can hurt your score"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

TK

Teresa K.

Client Relations

> "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503)

JR

Jovanna R.

service coordinator

> "What I don't like sometimes it takes a while to load up and will need to refresh a couple of times but most of the time it always reliable"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123938)

BO

Brittni O.

Senior Account Manager

> "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

SD

Sherri D.

Office Manager

> "Also, it's hard to get my techs to do the sign in/out process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953)

JD

JL D.

Operations Director

> "Uploading completion photos, tracking progress, and documenting work is straightforward and efficient."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7149803)

RS

Ryan S.

Fire Alarm Systems Technician

> "It adds an unnecessary step in the work order process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7139136)

NB

Natasha B.

Team Lead

> "The platform is user-friendly, efficient, and makes it easy to manage work orders, upload invoices, and submit proposals."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7130782)

LD

Lena D.

Service Manager

> "Some users mention “slow response time” from support agents."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

LD

Lena D.

Service Manager

> "Super useful for spotting trends (like repeat service calls on the same sign or location)."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

ML

Miranda L.

Account Manager

> "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

AD

Alan D.

Director Store Planning Preservation

> "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

LD

Lena D.

Service Manager

> "Slow Performance & Glitches"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

SS

Sharon S.

Project Manager

> "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

LD

Lena D.

Service Manager

> "Hard to find key info inside work orders"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

LD

Lena D.

Service Manager

> "Perfect for programs like your White Castle rollout where consistency and tracking are everything."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

VR

Verified Reviewer

Account Manager

> "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306)

LB

Lindsey B.

Customer Service

> "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757)

LD

Lena D.

Service Manager

> "One review literally said it’s “outdated looking and hard to find information.”"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

GG

Gabby G.

PCC

> "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053)

LD

Lena D.

Service Manager

> "Delayed responses from support team"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

KB

Kylie B.

Service Coordinator-Project Manager

> "Out of all the web applications we use to interact with and update our clients, Service Channel is the easiest, most straight-forward to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123934)

AD

Alan D.

Director Store Planning Preservation

> "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

TR

TAIT R.

Owner

> "It also helps keep our invoicing in one place."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054085)

LD

Lena D.

Service Manager

> "Training isn’t always great"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7124488)

ML

Miranda L.

Account Manager

> "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

FS

Fred S.

Owner

> "Screw it, big loss. If a client uses that service, I am not touching it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875)

TK

Teresa K.

Client Relations

> "Platform is good for communication, scheduling, and invoicing."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503)

VR

Verified Reviewer

Executive Assistant

> "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

WS

William S.

VP Business Development

> "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

VR

Verified Reviewer

Associate Inventory Analyst

> "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349)

NB

Natasha B.

Team Lead

> "It has streamlined our workflow and improved communication, and I have no complaints at this time."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7130782)

VR

Verified Reviewer

Executive Assistant

> "It's very hard to use from the GC standpoint."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

JR

Jovanna R.

service coordinator

> "Service Channel has made my workflow more efficient."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7123938)

JN

Jon N.

Construction PM

> "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652)

CD

Chelsie D.

Account Manager

> "There is an app that is used in the field which assists in technicians completion and onsite proof."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730)

JM

Jim M.

Vice President of Maintenance

> "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

VR

Verified Reviewer

National Account Manager

> "It also helps when you need a paper trail."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054415)

JM

Jim M.

Vice President of Maintenance

> "It took 4 weeks the last time to remedy the issue..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

[View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

VR

Verified Reviewer

Executive

> "We use coast app because we do not want a full complicated CMMS but want a structured maintainence process if covers all the main tasks like work orders,..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7107434)

BP

Brandon P.

Systems Administrator

> "I do wish there were more notification options—if I miss an initial message or update, I have to search manually for the work order, which can slow me down..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6836827)

HK

Herry K.

Maintenance Supervisor

> "Coast has been excellent for managing preventive maintenance for our gym equipment scheduling repairs and maintenance task has become much more..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7010756)

GC

Glenda C.

Customer Service Representative

> "Sometimes I miss an update and have to search for the work order, which can slow things down if I didn’t catch the original alert."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6839331)

CP

Curt P.

Director

> "The user-friendly interface, along with the ability to attach photos, documents, and comments to each request, ensures clear communication and..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6842981)

TY

Trevor Y.

Facilities Manager

> "We occasionally experience slight lag when scanning QR codes during peak hours."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7047151)

GH

Glen H.

Senior Server Engineer

> "We use it to schedule and track every thing from filter digital signatures to completed tasks has made our joint Commission surveys smoother than ever."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7025509)

JU

Judith U.

Procurement officer

> "The fact that some customization options appeared to be somewhat restricted was the feature that I found least appealing."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6824639)

TD

Tom D.

Vice President and Operations Manager

> "For a company like Turner Construction that handles large-scale projects, Coast has brought simplicity and accountability to how we manage tasks and..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7009000)

ME

Maike E.

Manager

> "Schedules can lag when two users edit at once."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6829200)

CP

Curt P.

Director

> "I also appreciate the customizable checklists and the flexibility for recurring tasks or preventive maintenance schedules, which helps us stay proactive."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6842981)

AG

Aviral G.

Manager

> "Some features lacks details, for tracking long term performance or trends of maching down time."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6768972)

AF

Adaire F.

CEO

> "Preventive alerts help avoid delays, and documentation ensures accountability for digital infrastructure and content operations."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7068894)

EG

Emilio G.

Production and IT Manager

> "I can't imagine going back to the old way of paper receipts and spreadsheets."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7011267)

Samantha R.

General Manager

> "The mobile app is essential for our engineering team because they are always moving between 187 rooms and our mechanical areas."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7120334)

RSR

Rishi Singh R.

Client Consultant

> "The user interface according to me is not something I can sit through for longers hours."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6781241)

CP

Curt P.

Director

> "What I like best about Coast is its ease in real-time tracking, assigning, and following up on maintenance tasks across multiple locations."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6842981)

PS

Prowl S.

Customer Service

> "Accessibility options along with this are non-existent due to this fact, you can't change it from it's normal palette to a dark mode nor change the font..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3732938)

CM

Clark M.

Lead Business Consultant

> "It now fits smoothly into daily operations and supports teams managing large machinery fleets effectively."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7051235)

TR

Tim R.

Locomotive Engineer

> "not a fan of missing out or not being able to retrieve messages of there's a back log of missed new messages."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3744808)

ME

Maike E.

Manager

> "Eight months in, Coast has cut our average work-order closure time by roughly a quarter and replaced messy emails and spreadsheets with one clean mobile..."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6829200)

JT

Julia T.

Bar Manager

> "We have in the past had chat groups completely erased, and unable to retrieve that data again."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3681873)

AC

Andy C.

Group Chief Information Officer

> "This platform lets us run robust suites overnight, ensuring a seamless experience for our member every single time."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7029426)

GM

Gina M.

Office Manager

> "It is slightly more difficult to navigate from a phone than a PC."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3681485)

AC

Andy C.

Group Chief Information Officer

> "The reliability of our core system has improved dramatically, leading to higher member satisfaction and fewer early-morning panic calls for our team."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7029426)

MM

Mars M.

Director of Operations

> "removing users and creating users seems clunky and unintuitive"

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3681608)

Samantha R.

General Manager

> "The ease of use means our housekeeping staff can submit a request in seconds and the mobile app keeps everyone on the same page."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7120334)

AN

Amanda N.

Trainer

> "I really had to learn how to use on the fly and not much guidance in the beginning of using the app"

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3721090)

IA

Ibrahim A.

Marketing Coordinator

> "Simple and clean interface that allows for team messaging, task assignment and scheduling all in one place."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___6817611)

TR

Tim R.

Locomotive Engineer

> "Lack of access to all messages."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3744808)

DS

Dan S.

CEO

> "coast gives us better visibility into equipment and site maintenance across multiple projects."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___7078143)

KG

Kathy G.

Chief Wrangler of Important Details

> "Anything we haven’t liked so far has been user error."

[See full review](https://www.capterra.com/p/202945/Coast/#Capterra___3759150)

[View Reviews](https://www.capterra.com/p/202945/Coast/reviews/)

## User interface

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)

4.46 (136)

[Coast](https://www.capterra.com/p/202945/Coast/)

4.71 (101)

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### Features

ServiceChannel

Top features

40/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/38574/ServiceChannel/#features)

Coast

30/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/202945/Coast/#features)

### Recognition

ServiceChannel is recognized as a top-rated tool in 1 Capterra Shortlist reports

Coast is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ServiceChannel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Coast

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceChannel

-   By ServiceChannel
-   Located in United States
-   Founded in 1999

Coast

-   By One Six Nine
-   Located in United States
-   Founded in 2018

## Popular Comparisons

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Contact vendor for pricing

Price

$25/month

4.3

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.71 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$0/month

Price

$29/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-202945/Connecteam-vs-Coast)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.71 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

$0/month

Price

$5/month

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/202945-211559/Coast-vs-Trello)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.71 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

$0/month

Price

$7.91/month

4.6

Features

4.4

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-202945/JIRA-vs-Coast)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.71 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,570)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$0/month

Price

$10.99/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-202945/Asana-PM-vs-Coast)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Contact vendor for pricing

Price

$45/month

4.3

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.71 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

$0/month

Price

$9/month

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-202945/monday-com-vs-Coast)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.46 (136)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-38574/Maintenance-Connection-vs-ServiceChannel)

[Coast](https://www.capterra.com/p/202945/Coast/)[4.71 (101)](https://www.capterra.com/p/202945/Coast/reviews/)

vs

[Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)[4.59 (2,641)](https://www.capterra.com/p/149339/Todoist-for-Business/reviews/)

$0/month

Price

$4/month

4.6

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149339-202945/Todoist-for-Business-vs-Coast)