# Compare ServiceChannel vs Fiix 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Fiix and ServiceChannel based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix --- # Fiix vs ServiceChannel Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FiixServiceChannel2/4 selected [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) [## Fiix](https://www.capterra.com/p/74916/Fiix/)[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting Price $45.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [628 reviews](#user-reviews) Positive 580 Neutral 39 Negative 9 [## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 113 Neutral 9 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,817 reviews from work order software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Work Order Creation 4.8 Quotes/Estimates 5.0 Billing & Invoicing NA Preventive Maintenance 4.7 Mobile Access 4.4 61%Fit Not enough reviews Feature ratings Work Order Creation 4.5 Quotes/Estimates \-- Billing & Invoicing \-- Preventive Maintenance 4.5 Mobile Access 3.9 User satisfaction User satisfaction 4.5 User reviews[628](https://www.capterra.com/p/74916/Fiix/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.4 User satisfaction 4.4 User reviews[125](https://www.capterra.com/p/38574/ServiceChannel/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $45Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for CMMS software that helps plan, track, and optimize maintenance across manufacturing (discrete and process), fleet, wastewater, oil and gas, utilities, construction, warehousing, distribution, and more Best for Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks. ## User reviews Pros & cons JP Jeff P. Director of Fleet > "No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6533139) SH Sam H. Maintenance Planner and CMMS Administrator > "I have a long punch list and all my CSM could do is create VOC's that never made any difference." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282) JR Julian R. Finance and foreign trade > "I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6513013) RC Riley C. Chief Operator > "We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time..." [See full review](https://www.capterra.com/p/74916/Fiix/#SoftwareAdvice___6858187) SH Sam H. Maintenance Planner and CMMS Administrator > "We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. " [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282) SB Sven B. Engineering Lead > "Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4810618) SH Sam H. Maintenance Planner and CMMS Administrator > "Several manual process's that should be and could be much easier." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282) RL Robert L. Quality Engineer > "the only con is that there is a little redundancy in detail categories." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4840998) SH Sam H. Maintenance Planner and CMMS Administrator > "Work orders and work requests are easy to put in." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282) JA Jerald A. MTT > "Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4829936) PKCK Pramod Krishna Chaitanya K. Senior Engineer > "It's a solid choice for businesses looking to optimize their maintenance operations and improve overall efficiency." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6356228) VR Verified Reviewer manager > "Good luck trying to get someone on the phone unless is to sell you the software, customer service is lacking." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6017951) SB Sven B. Engineering Lead > "Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4810618) JD Jauna D. Maintenance Coordinator > "CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___3611133) JP Jeff P. Director of Fleet > "The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6533139) BG Brian G. Maintenance Manager > "work request generation can be difficult to manage when using multiple sites" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4150773) SH Sam H. Maintenance Planner and CMMS Administrator > "Great Reports module." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282) MA Mitali A. Educator > "Generally, I was not have any issue with the software but sometimes it gives an error when we try to migrate our data." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4552441) VV Vaibhav V. Marketing Team Leader > "It helps me stay on top of my maintenance tasks with ease and provides detailed reports on the go." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4800203) NV Naitram V. main tech > "the mobile app need to be upgrade cant get to access all information on the app" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4149872) LR Luan R. Technicien Maintenance > "Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities for editing parameters, which in my..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4344617) Michael A. IT Manager > "I wish we could also add/change a logo to our company logo under basic plan because it's not applicable to our existing plan." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2912479) Jose C. bachelor > "With just a few clicks you can organize and manage all my assets and inventory efficiently." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4920529) BS Ben S. maintenance manager > "Some multi-site functionality is tough to use" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4196557) ML Melody L. Procurement Manager > "We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4140109) KK Kandula K. Manager - Engineering > "Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours While ..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2494664) JP Jeff P. Director of Fleet > "Fiix is very easy to use for our mechanics which has been great for us." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6533139) SG Stephane G. Facilities Manager > "we can't generate a P.O. # for a service- just for parts. If we need lets say an electrician to come out and replace a breaker, we can't..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403880) AA Amit A. Team Leader > "I wholeheartedly recommend Fiix Software to businesses seeking to optimize their maintenance processes and unlock higher levels of..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4825117) VR Verified Reviewer Technical support representative > "It irritates me when I leave my computer for a few minutes and Fiix logs me out." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2997424) SW Sandy W. warehouse coordinator > "so very easy to use dont have to type in a million different boxes" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6482673) WH William H. Automation and Robotics Shift Supervisor > "Don't like it when you leave your computer for a few minuets and Fiix logs you out ." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2874200) Lillian G. Human Resources Generalist > "The program has significantly improved our maintenance efficiency and reduced equipment downtime." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6031342) JM Jake M. Trainee Technician. > "user time out settings, if you dont hit save often you can lose alot of information that you have put in as well as parts booked out from..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2499218) CH Chris H. maintenance manager > "Fiix is a fairly good cmms system the setup and instruction was very good, getting my engineers on board is a little harder." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4823423) MM Matt M. Facilities Clerk > "For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless. " [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2394232) JH Jesse H. Manager of Maintenance Services > "The ability to utilize Fiix from my mobile phone is amazing." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4814990) VR Verified Reviewer Chief operating officer > "Developing and maintaining maintenance tasks and strategies is less intuitive compared to other maintenance software, probably due to..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2506828) Lillian G. Human Resources Generalist > "Fiix has become an indispensable tool for our maintenance management." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6031342) AM Aaron M. Inventory/Parts Supervisor > "The flexibility to set up numbered locations is minimal and its' transparency in tracking product movement does not exist." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2398364) SD Scott D. Facilities Supervisor > "the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___3862024) TS Thomas S. Lead Maintenance Tech > "They have also changed our account reps multiple times over the last few years, which can make it difficult to relay our needs to the..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2372294) PKCK Pramod Krishna Chaitanya K. Senior Engineer > "User friendly software" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6356228) Anton M. Asststant Technical Director > "It can take a long time to load all equipment into Fiix, and seems like a daunting process to start with, yes using the excel import..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2396215) AA Amit A. Team Leader > "It's a easy to use and very powerful software which allows maintenance operations and maintenance tasks effectively." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4825117) EF Edward F. Maintenance Planner > "With covid going on we didnt get too much time in person with the trainers for our non tech savvy users and the online training isnt..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2494183) Jose C. bachelor > "I love the myriad of benefits it offers for maintenance management." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4920529) BP Bryan P. Maintenance Manager > "A 24 hour time clock would a valuable function but, I have yet to see that happen there have been several times that have occurred where..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2499836) Edna luci G. university senior technician > "I have also been impressed by the amount of functionality it offers me." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4934905) DS Donald S. Project Manager > "I find some of the little things to be a bother, like how small some of the buttons are, or that I can't do more bulk editing." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2417463) BG Brian G. Maintenance Manager > "It allows me to track individual accomplishments within my team." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4150773) BC Batyah C. Office Coordinator > "I don't think some things were thought out well as far as factoring the diverse situations the customer can need, depending on where they..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403894) JP Joseph P. Maintenance Manager > "Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4139085) LC Leonard C. Paint Maintenance Technician > "Also when I can't close out a work order, sometimes the reason I can't close it isn't in the list of reasons." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2207998) JK Jhanvi K. SEO Team Leader > "I highly recommend this tool to any maintenance team looking to streamline their operations and improve their overall efficiency." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4790703) MD Michael D. Programs Administrator > "Deleting an asset that may have been duplicated appears to be impossible especially if a work order is attached to it." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403629) PD Paul D. Parts Supervisor > "Once trained on the procedures for using all the features needed for my parts room operation Fiix has been a time saver and a big asset." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4409181) DW David W. Senior Maintenance Technician > "The time is bit confusing when running reports for an overnight period, seems it's a combination of UK and Canadian time." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2497167) PD Paul D. Parts Supervisor > "I have found that the Fiix numbers are easier for the techs to use and has helped to eliminate the wrong part numbers being reported on..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4409181) CG Carlos G. Operations Manager > "The software is not user-friendly (and a bit outdated compared to other similar products) and the online tutorial videos are lengthy." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2493901) GL Gilles L. Stationnary Engineer > "I think that the easyness to use and opeate is the best feature." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4834464) TB Terry B. Facility Representative II > "The lack of intuitiveness in locating the correct screen on which to log data." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403677) VR Verified Reviewer Civil Engineer > "It was a great tool to verify work completion and tracking compliance with our regulators." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4146529) RG Rich G. Production Training Coordinator > "Printing labels with QR codes is difficult on a Mac as well as a few other things." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2411559) ML Melody L. Procurement Manager > "This is a vital tool when researching through asset/equipment/vehicle/inventory management." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4140109) DG Dave G. Plant / Maintenance Manager > "The reporting, setup of work orders and PO options are not user friendly and are difficult to use." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2493954) PD Paul D. Parts Supervisor > "The ease of contacting vendors to get quotes and order with purchase orders saves valuable time and effort." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4409181) RM Robin M. Parts Coordinator Admin Assist. > "I don't like how each time you have to click multiple tabs to put in a work order." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2500912) RK Rajesh K. Executives > "It was best option for the Asset maintenance and Asset Tracking ." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___3670630) KH Kecia H. MRO Crib > "Does not allow you to find items with ease... it is more of a Work Order Program as opposed to Inventory" [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2405878) PS Paul S. Maintenance Manager > "I have been in Machine maintenance for 35 years I have worked with paper work orders to some of the vary first systems Fiix is by far the..." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4146363) JO Jonas O. Manager of CI and Blow Molding > "Making changes to scheduled maintenance in the system can be cumbersome at times." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2394455) TM Travis M. Maintenance > "Ease of use and setup make this a easily used tool for those who like to keep track of machine and equipment needs even on multiple sites." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4211453) MM Mario M. Maintenance Planner > "Not enough parameters available to create custom reports." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2372603) JP Joseph P. Maintenance Manager > "I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4139085) PR Paul R. Facilities manager > "The only "con" would have to be the mobile app, at times it can be a little glitchy." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2394638) ML Melody L. Procurement Manager > "Any outside the box options that we have requested have been implemented with relative ease and low expense. " [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4140109) DS Dan S. Operations Supervisor > "Permissions - Setting menu and page permissions are too complicated." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2497933) SJ Scott J. Maintenance Lead > "Easy to use after proper training on how to access." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4812962) KG Keith G. Site Manager > "Occasionally mundane tasks can take much longer when uploads and downloads are slow." [See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2189242) [View Reviews](https://www.capterra.com/p/74916/Fiix/reviews/) Pete M. Account Executive - Customer Advocate > "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390) ML Miranda L. Account Manager > "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an SC..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) RK Ryan K. Office Administrator > "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065) DD Darnell D. Project Manager > "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) ML Miranda L. Account Manager > "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AK Abbie K. COO > "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month" [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426) WS William S. VP Business Development > "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) ML Miranda L. Account Manager > "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to the app..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) BO Brittni O. Senior Account Manager > "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) SS Sharon S. Project Manager > "The only issue I have is that I cannot put a work order in completed status. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) DD Darnell D. Project Manager > "The platform provides a strong centralized system for managing work orders, vendors, and service tracking." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099) VR Verified Reviewer Account Manager > "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306) TK Teresa K. Client Relations > "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503) SD Sherri D. Office Manager > "Also, it's hard to get my techs to do the sign in/out process." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953) ML Miranda L. Account Manager > "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years makes the process..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823) AD Alan D. Director Store Planning Preservation > "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) WS William S. VP Business Development > "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and continue to..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768) FS Fred S. Owner > "Screw it, big loss. If a client uses that service, I am not touching it." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875) AD Alan D. Director Store Planning Preservation > "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our vendors..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725) VR Verified Reviewer Executive Assistant > "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) SS Sharon S. Project Manager > "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831) VR Verified Reviewer Associate Inventory Analyst > "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the work..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349) LB Lindsey B. Customer Service > "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757) VR Verified Reviewer Executive Assistant > "It's very hard to use from the GC standpoint." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602) CD Chelsie D. Account Manager > "There is an app that is used in the field which assists in technicians completion and onsite proof." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730) JN Jon N. Construction PM > "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652) GG Gabby G. PCC > "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053) JM Jim M. Vice President of Maintenance > "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) BO Brittni O. Senior Account Manager > "I love the capabilities for Service Channel to be integrated with our CRM software. " [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749) JM Jim M. Vice President of Maintenance > "It took 4 weeks the last time to remedy the issue..." [See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801) [View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/) ## User interface 4.45 (628) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/) 4.44 (125) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Fiix 32/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/74916/Fiix/#features) ServiceChannel Top features 40/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Contractor Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Dispatch Management - Document Management - Drag & Drop - Electronic Signature - Equipment Maintenance - Generative AI - GPS - Historical Reporting - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Multi-Location - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Recurring Appointments - Reporting & Statistics - Routing - Scheduling - Search/Filter - Technician Management - Third-Party Integrations - Workflow Management - Work Order Creation [See all features](https://www.capterra.com/p/38574/ServiceChannel/#features) ### Recognition No recognitions have been awarded to Fiix No recognitions have been awarded to ServiceChannel ### Deployment & support Fiix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceChannel Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Fiix - By Rockwell Automation - Located in United States - Founded in 1903 ServiceChannel - By ServiceChannel - Located in United States - Founded in 1999 ## Popular Comparisons [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/74916-159911/Fiix-vs-Fracttal) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-179296/ServiceChannel-vs-GetMaintainx) [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) $45/month Price $25/month 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal) [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/74916-162600/Fiix-vs-Limble-CMMS) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS) [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) vs [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.45 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/74916-100468/Fiix-vs-eMaint-CMMS) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/38574-127994/ServiceChannel-vs-Jobber) [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) $45/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-74916/Maintenance-Connection-vs-Fiix) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/12444-38574/Maintenance-Connection-vs-ServiceChannel) [Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) vs [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/) $45/month Price $20/month 4.2 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/74916-145635/Fiix-vs-UpKeep) [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/) vs [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/38574-113574/ServiceChannel-vs-AssetEssentials)