# Compare ServiceChannel vs eWorkOrders CMMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceChannel and eWorkOrders CMMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/38574-90092/ServiceChannel-vs-eWorkOrders-CMMS

---

# ServiceChannel vs eWorkOrders CMMS Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceChanneleWorkOrders CMMS2/4 selected

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.9 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

[## ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.4 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [125 reviews](#user-reviews)

Positive

113

Neutral

9

Negative

3

[## eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.9 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting Price

$45.00/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

5

Reviews Sentiment

SR

HD

RH

Based on [114 reviews](#user-reviews)

Positive

114

Neutral

0

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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4.3 (289)

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Flat Rate,Per Month

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of reviewers  
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Highest Rated

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User rating

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of reviewers  
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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,817 reviews from work order software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Not enough reviews

Feature ratings

Work Order Creation

4.5

Quotes/Estimates

\--

Billing & Invoicing

\--

Preventive Maintenance

4.5

Mobile Access

3.9

74%Fit

Not enough reviews

Feature ratings

Work Order Creation

4.5

Quotes/Estimates

\--

Billing & Invoicing

5.0

Preventive Maintenance

5.0

Mobile Access

4.9

User satisfaction

User satisfaction

4.4

User reviews[125](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.9

User reviews[114](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

5.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$45Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retail, grocery, restaurants, convenience stores, healthcare chains and banks.

Best for

Cloud-based CMMS/EAM software for work orders, preventive maintenance, asset & inventory tracking. Trusted in manufacturing, healthcare, oil & gas, food & beverage, government, hospitality, and retail

## User reviews

Pros & cons

Pete M.

Account Executive - Customer Advocate

> "It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7093390)

ML

Miranda L.

Account Manager

> "One drawback I have observed with SC is that if a technician is unable to clock into a work order through the app, they must call in and have an SC..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

RK

Ryan K.

Office Administrator

> "he platform allows us to quickly upload photos, close out work orders, and track completed tasks so nothing is overlooked."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7089065)

DD

Darnell D.

Project Manager

> "The most challenging part is adding new customers. Since the platform requires sending invitations rather than allowing direct setup, onboarding..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

ML

Miranda L.

Account Manager

> "My primary tasks involve using the proposal and note features, and I find that it consistently serves as an excellent tool for our company to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

AK

Abbie K.

COO

> "The cost - we have to use it in order to accept service from our customers but it ends up costing us between 7-800/month"

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074426)

WS

William S.

VP Business Development

> "The platform's ability to manage certificates of insurance, commercial details, banking, and invoicing information is invaluable."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

ML

Miranda L.

Account Manager

> "I don't find this entirely fair that it doesn't go towards our score because we did take the time and steps to clock in some sort of way due to the app..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

BO

Brittni O.

Senior Account Manager

> "Powerfully streamlined, makes our jobs easier with automated reports, integration with our CRM software and 24 hour support, etc."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

SS

Sharon S.

Project Manager

> "The only issue I have is that I cannot put a work order in completed status. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

DD

Darnell D.

Project Manager

> "The platform provides a strong centralized system for managing work orders, vendors, and service tracking."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054099)

VR

Verified Reviewer

Account Manager

> "The downgrade process I wish we could just update it ourselves instead of having to wait on the client to complete it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7045306)

TK

Teresa K.

Client Relations

> "It is widely used by many of our clients enabling us to manage many work orders from different clients efficiently."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7100503)

SD

Sherri D.

Office Manager

> "Also, it's hard to get my techs to do the sign in/out process."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7082953)

ML

Miranda L.

Account Manager

> "I especially appreciate when my clients are integrated with ServiceChannel, as my familiarity with the system over the past few years makes the process..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044823)

AD

Alan D.

Director Store Planning Preservation

> "There are limited times the service can be a bit slow, but this is just me searching for a reason and not a common issue."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

WS

William S.

VP Business Development

> "Having used ServiceChannel for over twenty years, I regard it as one of the pioneers of CMMS software systems for multi-site clients and continue to..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7046768)

FS

Fred S.

Owner

> "Screw it, big loss. If a client uses that service, I am not touching it."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#SoftwareAdvice___6728875)

AD

Alan D.

Director Store Planning Preservation

> "From the implementation to the daily use of the system, Servicechannel is the perfect tool for the stores of Louis Vuitton, our teams and our vendors..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___6686725)

VR

Verified Reviewer

Executive Assistant

> "It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

SS

Sharon S.

Project Manager

> "Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7074831)

VR

Verified Reviewer

Associate Inventory Analyst

> "When items are not closed out by the vendors or the store teams don't provide updates, it is a lot of follow up on my end to close out all the work..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2388349)

LB

Lindsey B.

Customer Service

> "Its user friendly accesibility to connect with clients and upload proposals and notes to our clients."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7118757)

VR

Verified Reviewer

Executive Assistant

> "It's very hard to use from the GC standpoint."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___3729602)

CD

Chelsie D.

Account Manager

> "There is an app that is used in the field which assists in technicians completion and onsite proof."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044730)

JN

Jon N.

Construction PM

> "Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372652)

GG

Gabby G.

PCC

> "I appreaciat the layout on ServiceChannel where finding the area necessary to be accessed when in need."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7054053)

JM

Jim M.

Vice President of Maintenance

> "We issue RFP's but they go un-answered as if they were never received, even when working with contractors who seem to grasp the system."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

BO

Brittni O.

Senior Account Manager

> "I love the capabilities for Service Channel to be integrated with our CRM software. "

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___7044749)

JM

Jim M.

Vice President of Maintenance

> "It took 4 weeks the last time to remedy the issue..."

[See full review](https://www.capterra.com/p/38574/ServiceChannel/#Capterra___2372801)

[View Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

SR

Sue R.

Maintenance Manager

> "The 24/7 tenant portal enhances communication, speeds up response times, and boosts tenant satisfaction, making eWorkOrders..."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7016843)

GQ

Gino Q.

Streets and Stormwater Services Manager

> "The only thing I wish I could change is the process of making PM's."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___6664440)

HD

Haley D.

Accounting Admin

> "It offers strong automation for work orders, asset tracking and preventative maintenance."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7119339)

BJ

Bryan J.

Purchasing Manager

> "The only con I have is you changed the flag colors. "

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___6660363)

RH

Robert H.

Director of Operations

> "We were provided with clear guidance, easy to follow training and tons of support along the way. If I ever got to a point where the..."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7089743)

BJ

Bryan J.

Purchasing Manager

> "They're kinda faint now, and I totally despise it. "

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___6660363)

RH

Robert H.

Director of Operations

> "In the end, we were able to create a system and workflows that work perfect for US, without having to give up any of our wants."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7089743)

JK

Jason K.

Maintenance Technician

> "Nothing in this interaction."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___6658861)

LC

Logan C.

Branch Manager

> "Having the option for an unlimited number of users means that even our base level technicians can have ease of access to the..."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___6660359)

EM

Eric M.

Maintenance Manager

> "Doesn't really work for fleet vehicle mileage and parts tracking."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___2780425)

RH

Robert H.

Director of Operations

> "The amount of money we saved from switching to eWorkOrders and actually getting more out of our system was so substantial I couldn’t..."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7089743)

RH

Rick H.

Owner

> "The initial PM set up was a bit confusing in terms of assigning the assets to the PM. "

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___2793544)

JT

Jeffrey T.

Manager

> "Their data migration templates have made the process of uploading our varied equipment information very easy."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7013684)

CL

Chris L.

Associate Director, Facilities

> "Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. "

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___2518949)

BM

Bob M.

Maintenance and Facilities Manager

> "I have used it for both large and small facilities and its a great fit for both."

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___7020835)

TM

Tom M.

Senior Electrical Engineer

> "I know that sounds crazy but I cannot find any problems with their product. "

[See full review](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#Capterra___2656434)

[View Reviews](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

## User interface

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)

4.44 (125)

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)

4.92 (114)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ServiceChannel

40/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/38574/ServiceChannel/#features)

eWorkOrders CMMS

Top features

42/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/90092/eWorkOrders-CMMS/#features)

### Recognition

No recognitions have been awarded to ServiceChannel

No recognitions have been awarded to eWorkOrders CMMS

### Deployment & support

ServiceChannel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eWorkOrders CMMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceChannel

-   By ServiceChannel
-   Located in United States
-   Founded in 1999

eWorkOrders CMMS

-   By Information Professionals
-   Located in United States
-   Founded in 1994

## Popular Comparisons

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

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Features

4.6

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Ease of Use

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[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

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[View full comparison](https://www.capterra.com/compare/90092-159911/eWorkOrders-CMMS-vs-Fracttal)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

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[View full comparison](https://www.capterra.com/compare/38574-159911/ServiceChannel-vs-Fracttal)

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

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4.9

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4.6

4.9

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[View full comparison](https://www.capterra.com/compare/90092-179296/eWorkOrders-CMMS-vs-GetMaintainx)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

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Contact vendor for pricing

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4.6

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[View full comparison](https://www.capterra.com/compare/38574-162600/ServiceChannel-vs-Limble-CMMS)

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

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4.9

Features

4.6

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[View full comparison](https://www.capterra.com/compare/90092-162600/eWorkOrders-CMMS-vs-Limble-CMMS)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

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Contact vendor for pricing

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Features

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4.3

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[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

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Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/38574-74916/ServiceChannel-vs-Fiix)

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

vs

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

$45/month

Price

Contact vendor for pricing

4.9

Features

4.3

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-90092/Maintenance-Connection-vs-eWorkOrders-CMMS)

[ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[4.44 (125)](https://www.capterra.com/p/38574/ServiceChannel/reviews/)

vs

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-38574/Maintenance-Connection-vs-ServiceChannel)

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

vs

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

$45/month

Price

$20/month

4.9

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/90092-145635/eWorkOrders-CMMS-vs-UpKeep)