# Compare LogMeIn Pro vs Zoho Assist 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Assist and LogMeIn Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/39016-112011/LogMeIn-Central-Pro-vs-Zoho-Assist

---

# Zoho Assist vs LogMeIn Pro Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho AssistLogMeIn Pro2/4 selected

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,417)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[4.4 (174)](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews/)

[## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,417)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

₹480.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,417 reviews](#user-reviews)

Positive

1,376

Neutral

32

Negative

9

[## LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[4.4 (174)](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.7

Functionality

4.4

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

MU

Based on [174 reviews](#user-reviews)

Positive

153

Neutral

15

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 9,676 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.7

Screen Sharing

4.7

File Transfer

4.5

Mobile Access

4.7

60%Fit

Missing features

Feature ratings

Remote Access/Control

4.3

Access Controls/Permissions

4.5

Screen Sharing

NA

File Transfer

3.8

Mobile Access

NA

User satisfaction

User satisfaction

4.7

User reviews[1,417](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.4

User reviews[174](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

3.7

Customer support

4.0

Price starts from

Price starts from

₹480Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Outsourced IT & MSP Support, IT Support, Customer Help Desks.

Best for

Remote device management solution that helps businesses remote printing, password management, multi-monitor display & more.

## User reviews

Pros & cons

Jason S.

EVP - IT

> "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and inventory."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306)

RG

Raul G.

CEO

> "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110)

UC

Ulysses C.

Coding Consultant

> "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand troubleshooting..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238)

Carlos R.

CEO

> "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

VR

Verified Reviewer

Owner

> "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066)

SS

Sathish S.

Sr.System Administrator

> "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908)

Carlos R.

CEO

> "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

PW

Paul W.

Operations Director

> "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725)

MA

Mohhamad A.

CEO

> "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309)

PH

Paul H.

Sr. Network Engineer

> "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

NS

Narsuri S.

Student

> "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288)

MA

Mohhamad A.

CEO

> "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309)

PB

Philip B.

None

> "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

Steven C.

Installation Tech

> "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196)

Chris R.

Owner

> "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

Joel H.

Director

> "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754)

MM

Michael M.

CIO

> "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432)

SS

Sathish S.

Sr.System Administrator

> "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908)

JJ

Jerry J.

CFO

> "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913)

DH

Dylan H.

Owner

> "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target device..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561)

EJ

Elroy J.

Managing Director

> "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a dependable..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

VR

Verified Reviewer

Owner

> "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158)

VR

Verified Reviewer

System Administrator

> "Sometimes the connection can be a bit slow, and a few features feel limited."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362)

VR

Verified Reviewer

IT Manager

> "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

NT

Nicolò T.

System Administrator

> "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

SL

Santiago L.

TI analyst

> "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788)

LO

Lee O.

CEO

> "Attended Access Module is a bit tricky to associate a new computer to a group."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329)

MG

Mario G.

IT Supervisor

> "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

VR

Verified Reviewer

general practitioner

> "the remote feature is not like the others app, and the cons i can make a solution to overcome"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942)

MG

Mario G.

IT Supervisor

> "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

JD

Jeremy D.

IT Manager

> "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

WW

Will W.

IT

> "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

NT

Nicolò T.

System Administrator

> "The new version added too many steps just to connect to clients, significantly slowing down our workflow."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

UC

Ulysses C.

Coding Consultant

> "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238)

GS

Guman S.

Manager

> "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727)

WW

Will W.

IT

> "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

Roscoe H.

Director of IT

> "The option of technician vs unattended assistance was confusing in the beginning."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

LCG

Luis Carlos G.

IT Manager

> "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend this..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726)

RH

Ray H.

Director of IT

> "I think the cost is the only thing holding me back from pulling the trigger on using the product."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510)

M

Melih Ç.

General Manager

> "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387)

JF

Joe F.

IT Supervisor

> "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927)

AY

Aaron Y.

Director of IT

> "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular issue,..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393)

HS

Harry S.

Head of IT

> "Installation on MacOS and Android is complicated and the installer program provides little guidance."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502)

NL

Nikhitha L.

Senior engineer

> "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496)

Christopher S.

Owner

> "the mobile version has connectivity issues and glitches at times."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920)

MI

Mark I.

IT Tech

> "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of times."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691)

VR

Verified Reviewer

Owner

> "I've experienced 1 bad connection issue but that was cleared up after reporting to support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076)

PC

Philip C.

CEO

> "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

AM

Alec M.

Principal Consultant

> "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899)

KB

Kathleen B.

Business Development Manager

> "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to do..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389)

EW

EMMANUEL W.

Chief Technology Officer

> "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988)

WW

Will W.

IT

> "It also integrates well with other Zoho products, which helps streamline workflows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

JT

James T.

Owner

> "Sometimes, there are some glitches to where certain keystrokes won't be passed. "

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765)

NP

Nitin P.

IT DESK

> "The unattended access feature makes it very convenient to manage systems remotely without any hassle."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064)

Cesar C.

Director General

> "We need not to buy two different sets of licenses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914)

MT

Mayur T.

CA

> "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336)

DA

David A.

Manager

> "Changing from department to department is not the fastest way to look for other computers"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365)

Roscoe H.

Director of IT

> "It also offers MFA which is a great option for users needing a secure remote access option."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

AS

Anders S.

Systems Engineer

> "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709)

VR

Verified Reviewer

HRIS

> "Zoho Assist allows me to connect to multiple computers simultaneously."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7155180)

AC

Aaron C.

Owner

> "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833)

JB

Julian B.

IT Consultant

> "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845)

VA

Viktor A.

IT Support

> "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289)

VR

Verified Reviewer

IT Manager

> "It integrates well into our workflow and saves time during busy clinic hours."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

VR

Verified Reviewer

President Lead Technician

> "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369)

PH

Paul H.

Sr. Network Engineer

> "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

MG

Mario G.

IT Supervisor

> "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

Glenn M.

Senior Consultant

> "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945)

VR

Verified Reviewer

Security Engineer

> "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764)

CD

Craig D.

President

> "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions operating..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350)

KF

Ken F.

Director, Internal IT

> "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support session."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811)

AW

Andrea W.

President

> "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579)

JA

Joe A.

Information Technology

> "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464)

SB

Scott B.

President

> "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601)

Stefan K.

IT Professional, Developer

> "The price for remote maintenance software for individual customers is much more realistic compared to other products."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986)

TP

Tim P.

IT Manager

> "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466)

Chris R.

Owner

> "Overall, Zoho Assist saves time, looks professional to clients, and makes remote support feel effortless."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

TH

Terry H.

Senior Network Administrator Specialist

> "I have had a few problems with the remote print portion of the program."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841)

[View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

MU

Maria U.

Customer Support Manager

> "I like that LogMeIn Pro is straightforward and the UI is amazing."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___6479836)

TG

Tara G.

CEO

> "I had to verify through both the billing address and the last 4 of my credit card, which had been stolen so..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#SoftwareAdvice___6808948)

MU

Maria U.

Customer Support Manager

> "Accessing computers remotely is easy and secure"

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___6479836)

RB

RUSSELL B.

customer

> "I needed a new box which i did not like but that is an issue i have with direct t.v, since my bill went up..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___6472033)

TT

Tien T.

PE

> "Cheap solution for remote working while you already have computers at your office and need remote access for..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3230677)

VR

Verified Reviewer

Manager

> "The mobile is also not very responsive."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___6557635)

JD

Jeff D.

PM

> "I use it on an i7-6700 with 16gb ram and 2 x 27" HP monitors at home, almost the same setup as in work and the..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2834484)

TG

Tara G.

CEO

> "Their website is difficult to navigate"

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#SoftwareAdvice___6808948)

HH

Hap H.

Owner /Operator

> "I manages about 50 machines and this product allowed me to do my job with relative ease."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3315929)

KL

Katherine L.

AMazon Intel and Ecomm Mgr

> "It can be a real pain when you are trying to host a meeting and display things from your remote computer."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___6048069)

Carlos S.

RPA Developer

> "The LogMeIn Pro software has pleased me a lot in terms of technical remote access and support for some junior..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3307798)

LR

Lindsey R.

CFO

> "The connection speeds are slower, the picture quality is grainy, and the keyboard shortcuts don't work..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3073148)

HH

Hap H.

Owner /Operator

> "The rice is in the ball park with other similar products and the tech support was outstanding , the few times..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3315929)

MD

Michelle D.

Medical director

> "Does work a little slower than if you were not remotely logined."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2966135)

RR

Ross R.

PM

> "It works well cross-platform, but the mobile version is a bit funky."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3243737)

RR

Ross R.

PM

> "In fact, it feels outdated and lagging behind its competition, but they're just more aggressive with their..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3243737)

DB

Dawn B.

Client Svcs/Operations

> "LogMeIn makes it as simple as a double click to access my other computer."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3242921)

SCH

Sierra C. H.

virtual assistant

> "The screen quality is sometimes poor. When I open up my client's computer, it's often difficult to see some of..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2809316)

MD

Michelle D.

Medical director

> "When using on a PC to PC remote login easy to use and can use with about same ease as doing on computer at..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2966135)

LR

Lindsey R.

CFO

> "Since 2012 the cost has creeped up to $350 annually. "

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3073148)

TW

Talya W.

Attorney

> "I didn't have too many issues with it and it allowed me relatively easy access."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2940671)

Andrew K.

Controller, CPA

> "The cost is prohibitive to utilize this as a full time solution for a large amount of staff and users."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2268115)

Andrew K.

Controller, CPA

> "Great tool for remotely utilizing an office workstation in a BCP environment for an extended work period."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2268115)

SP

Steven P.

Software Engineer

> "There is also a noticeable lag of a second or two on connected devices."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2824738)

AG

Anjali G.

Sse

> "Easy to use and to get remote access to peers PC ."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___3027916)

PS

Paul S.

owner

> "Billing is inflexible - the auto-renew is difficult to stop."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2452177)

KT

Kathy T.

IT

> "The software is excellent when I do not have access to my office computer, which contains all of my crucial..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2794648)

JW

Jimmy W.

IT Consultant

> "Speed and price were the biggest problems."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2620504)

BM

Brandy M.

Practice Manager/Owner

> "I haven't worked with their customer support team because I haven't needed to (which is a good thing since we..."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2304121)

SP

Steven P.

Software Engineer

> "The recent price increase has made me more reluctant to use LogMeIn Pro ."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2824738)

KT

Kathy T.

IT

> "This has become an invaluable tool in the remote/BYOD environment which we have now grown quite accustomed to...."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2794648)

AV

Alexander V.

IT Expert

> "LogMeIn Pro is a pricey product ."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2500535)

KT

Kathy T.

IT

> "I have never had to initiate support for the utility, and it has not failed me once. "

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2794648)

JW

Jimmy W.

IT Consultant

> "Very poor experience and migrated all clients away from it."

[See full review](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#Capterra___2620504)

[View Reviews](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews/)

## User interface

4.73 (1,417)

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

4.35 (174)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

Zoho Assist

Top features

26/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features)

LogMeIn Pro

11/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/#features)

### Recognition

Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports

LogMeIn Pro is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Zoho Assist

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Assist

-   By Zoho
-   Located in United States
-   Founded in 1996

LogMeIn Pro

-   By GoTo
-   Located in United States
-   Founded in 2003

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[View full comparison](https://www.capterra.com/compare/39016-149595/LogMeIn-Central-Pro-vs-AnyDesk)

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vs

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[View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk)

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