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Finance teams of small, medium enterprises (50-2000 employees).
Finance teams and business users who want an efficient and accurate alternative to native ERP reporting tools.
I've had an awesome experience with Datarails and I'm very happy with the selection of this tool.
Some features don't work as expected, and it can be hard to tell if it because of a bug or user error.
DataRails has substantially improved the accuracy of our budgeting and forecasting. I love the ease of it, how accessible it makes our numbers, and how simple it is to follow real-time statuses.
The inability to know what type of user you are and what access you have.
Uploading of source documents with superb ease. Multicurrency subsidiaries taken care of with FX translation tables.
Just the small quirks and inconsistencies with some of the UI, additionally the inability to manually edit it.
We also really liked the idea of having a dedicated customer rep , this has been extremely helpful thru the implementation, but also in creation of all our reports.
Building a report from scratch is difficult as the data mapper is too technical & hard to comprehend.
Support staff is timely to respond back and extremely helpful and knowledgeable. I have worked with Dasharath many times and he has been very helpful and prompt to resolute.
Sometimes it is the software sluggish to show the results.
The reporting tool helps to retrieve the data near real-time for our management reporting & team can build report based on own formula & well supported with MS Excel, which is very good.
The addon also has a habit of disabling or removing itself from Excel requiring internal resources to resolve the problem.
Whenever there is an issue I can reach out to support and they are always very helpful at finding a quick resolution.
One of the difficult task is to upload budget into the system. It is not a straightforward task and really time consuming from user's perspective.
Can save report pulls, and refresh with the click of a button. Strong and friendly support team to troubleshoot.
Not sure at this time since we have just started with program.
Prioritize real-user-identified key features according to your needs to find your best fit.
Datarails
Top FeaturesSpreadsheet Server
Datarails
Spreadsheet Server
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