# Compare SuperOffice CRM vs HubSpot Service Hub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SuperOffice CRM and HubSpot Service Hub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/39294-182476/SuperOffice-CRM-vs-HubSpot-Service-Hub

---

# SuperOffice CRM vs HubSpot Service Hub Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SuperOffice CRMHubSpot Service Hub2/4 selected

[SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)[4.2 (132)](https://www.capterra.com/p/39294/SuperOffice-CRM/reviews/)

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.4 (187)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

[## SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)[4.2 (132)](https://www.capterra.com/p/39294/SuperOffice-CRM/reviews/)

Starting Price

€57.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

GD

DL

Based on [132 reviews](#user-reviews)

Positive

118

Neutral

8

Negative

6

[## HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.4 (187)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [187 reviews](#user-reviews)

Positive

175

Neutral

9

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 17,248 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.8

Lead Management

4.0

Sales Pipeline Management

4.8

Activity Dashboard

4.0

\--%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

4.0

User satisfaction

User satisfaction

4.2

User reviews[132](https://www.capterra.com/p/39294/SuperOffice-CRM/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.2

User satisfaction

4.4

User reviews[187](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

€57Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.

Best for

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## User reviews

Pros & cons

GD

Georg D.

CTO

> "This enables a very short onboarding of new users."

[See full review](https://www.capterra.com/p/39294/SuperOffice-CRM/#Capterra___6580290)

DL

Daniel L.

Service Manager

> "We were also missing the possibility to handle agreements and a machine register connected to the..."

[See full review](https://www.capterra.com/p/39294/SuperOffice-CRM/#Capterra___5061024)

DL

Daniel L.

Service Manager

> "Professional set up and good connection to outlook."

[See full review](https://www.capterra.com/p/39294/SuperOffice-CRM/#Capterra___5061024)

PP

PAOLO P.

Software Engineer

> "In some cases the integration with the mail did not work correctly, this is one of the aspects that..."

[See full review](https://www.capterra.com/p/39294/SuperOffice-CRM/#Capterra___2686542)

[View Reviews](https://www.capterra.com/p/39294/SuperOffice-CRM/reviews/)

Mai M.

Managing Director

> "With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324)

SC

Sean C.

Marketer

> "It's complicated, sometimes clunky (need to check for errors), and the advanced plans are expensive for a..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147)

Mai M.

Managing Director

> "With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324)

JL

Jill L.

HR Manager

> "I do not like the 12-month plan and limited free access."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369)

TC

Torlock C.

Head of marketing and development

> "Hubspot has great off the shelf, free integrations with host of services I.e. WordPress, WooCommerce,..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6640877)

VR

Verified Reviewer

VP of Customer Success

> "Poor UX for support ticketing, lacking in core functionality, behind the curve on AI capabilities."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6593659)

Ebose I.

Manager

> "HubSpot Service Hub helps me stay organized and respond to customers faster."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7018878)

EB

Elizabeth B.

customer service supervisor

> "Overall I didn't care for it from the start it has a messy like home station and has too much going on."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6788407)

Mai M.

Managing Director

> "Our team uses HubSpot daily so it's critical that we maximize all its services."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324)

JL

Jill L.

HR Manager

> "However, I do not like the price and will not continue with it."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369)

EB

Erinn B.

Client Service Specialist II

> "Along with marketing emails and sales as well as service tools all in once place and the CRM software is free"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6493830)

TM

Tina M.

Installation Manager

> "I didnt like how much automation had to be done to make everything work the way we needed to."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6681643)

SN

Samuel N.

Marketing Manager

> "The fact it has a strong data centralization allowing everyone access the same information hence efficient..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6628455)

MHS

Mohammed Hareez S.

Customer Success representative

> "the least we like about this is its bit unorganized"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6691199)

IV

Ismael V.

Sales

> "I really like that you can set up meetings and it will send reminders to the people."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6802386)

VT

Venita T.

CEO, Founder

> "I had to watch several videos to gain a proper understanding of how to operate it effectively. Although..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693)

SC

Sean C.

Marketer

> "It's a good place to understand and manage marketing flows."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147)

LB

Lisa B.

Operations Manager

> "I did not ever get to be an admin with this"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6425997)

JL

Jill L.

HR Manager

> "The academy is nice feature to have to look up and learn new things."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369)

HB

Hailey B.

Sales Marketing Manager

> "Frustrated when there is only one ticket holder or it is difficult to assign collaborators."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4979162)

Heather T.

owner and operator

> "I absolutely love the live chat feature—it’s easy to set up, and my team found it incredibly efficient for..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6763416)

VT

Venita T.

CEO, Founder

> "The initial stage of launching this product can be quite challenging and confusing."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693)

Laura H.

Human Resources Generalist

> "HubSpot makes it simple to monitor key performance indicators, create actionable processes and surveys, and..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___5012608)

MJ

Mathew J.

Digital Marketing Specialist

> "Hubspot is not the most affordable option out there."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4706602)

MK

Mehakpreet K.

Hr executive

> "I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6816816)

VR

Verified Reviewer

Client Project Manager

> "Pricing can be expensive when compared to the competition"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4895512)

MT

Megan T.

Office Manager

> "We also like the copilot feature."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6772477)

SD

Shannon D.

Customer Experience Designer

> "I also didn't like that the knowledge base didn't provide for version history and edit tracking."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4236821)

NB

Nabil B.

Director

> "Lots of customizability to fit our business' support requirements."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6624115)

SM

Sergio M.

Application Engineer

> "The interface is not customizable at all."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858)

CT

Cassandra T.

Marketing Specialist

> "Overall, HubSpot Service Hub is a powerful customer service platform that offers an impressive array of..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4815786)

TOD

Thierno Ousmane D.

Loans manager

> "The ticket system still needs some improvements."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___3805401)

CT

Cassandra T.

Marketing Specialist

> "This feature enables teams to streamline their support processes, ensuring that no customer issue goes..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4815786)

SM

Sergio M.

Application Engineer

> "We do not have a timeline to fix this"."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858)

TM

Tina M.

Installation Manager

> "The part I liked most about HubSpot is how much assistance they provide to new customers learning the system."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6681643)

SM

Sergio M.

Application Engineer

> "I have found multiple bugs and I was told "We know."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858)

[View Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

## User interface

[SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)

4.20 (132)

4.43 (187)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

SuperOffice CRM

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/39294/SuperOffice-CRM/#features)

HubSpot Service Hub

21/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#features)

### Recognition

No recognitions have been awarded to SuperOffice CRM

No recognitions have been awarded to HubSpot Service Hub

### Deployment & support

SuperOffice CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Service Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SuperOffice CRM

-   By SuperOffice
-   Located in Norway
-   Founded in 1990

HubSpot Service Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

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