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SuperOffice CRM vs SAP Customer Experience: Which is a better fit?

Updated on February 13th, 2025
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Summary
Key features rated by users
Features selected based on 14,209 reviews from CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
4.8
Lead Management
4.0
Sales Pipeline Management
4.8
Reminders
--
% Fit
Missing features
Feature ratings
Data Security
NA
Contact Management
4.3
Lead Management
4.3
Sales Pipeline Management
4.3
Reminders
NA
User satisfaction
4.2
User reviews132
Ease of use
4.1
Functionality
4.1
Value for money
4.1
Customer support
4.2
4.3
User reviews249
Ease of use
3.8
Functionality
4.2
Value for money
4.0
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.

Marketing, sales and customer service teams in any size organization.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-7a69c074-a963-4c6f-3bf3-08d98ab7c416
Scott M
Owner
5.0

Speaker 1: My name is Scott. I'm a Manager. I give SAP Customer Experience a five and a five. And for more reviews about this, look below. In my day-to-day, I use SAP just to manage my inventory, to make sure that the levels are... you're down, not up. And also, it gives me very good cost savings, as well. What I like about SAP is the usability of it. The fact a lot of companies do use it, so you have the integration between company to company works out, and you have the polling of all the information from other departments. Yeah, the one thing I do not like about SAP is just how clicky it is. So, I wonder if they could actually lessen the clicks on how to get from one thing to the next.

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User interface
No videos provided by vendor
77372 video thumbnail}
1 Video
39294
5 screenshots
77372
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

SuperOffice CRM

Top Features
34/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

SAP Customer Experience

11/37
Show CRM Software Features +

SuperOffice CRM

--

SAP Customer Experience

--

SuperOffice CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SAP Customer Experience
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SuperOffice CRM
  • By SuperOffice
  • Located in Norway
  • Founded in 1990
SAP Customer Experience
  • By SAP
  • Located in Germany
  • Founded in 1999
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