TrackWise vs Account Ability: Which is a better fit?

Its 21cfr part 11 comply and its very helpful if you are planning to regulatory approvals because its audit trail is perfect and its perfect for audit purpose.

The query manager is very limited. Currently there is no option to conditionally hide or lock data fields.

The program is great for categorizing quality reports by client, product, equipment, process parameters, manufacturing site, etc.

Functionality was limited and interface was clunky.

I like the core solutions of the software to be able to configure the workflow to match the business process as suppose to fitting our business process to the software capabilities.

It is extremely difficult to change things once a record type and workflow has been created and is place. Changing workflows, field types, etc.

It's a great way to go paperless for investigations, quality events, change controls, CAPA, etc.

I joined the project in year 4 of a 5-year effort so was not able to take the training and get the experience with the product the other team members had, which was a disadvantage for me.

It is intuitive and works the way it says it does. Support is outstanding, as is the Help on line.

Not only did he help me identify where I went wrong, but he stayed on the phone with me until every aspect of my failure was rectified.

I like the amount of time that Account Ability gives me to take advantage of the discount available when purchasing Account Ability before a certain time.

Charity C

AP Accountant

Just the first time importing the file was a struggle for me.

Very user friendly and overall takes care of everything that our payroll program doesn't. We are very happy with Account Ability and haven't found another product that does this for the same price.

Too many steps involved in uploading to fire system.

Great staff, always pleasant. They have called me to remind me to purchase the software to gain the discount and the technical service is always on point.

Lack of a link for instructions for corrections or changes to forms. But I called and they helped me right away.