ResourceMate vs Liberty: Which is a better fit?

For collection analysis I like that the database looks like and works a lot like Microsoft Excel. The training videos are very good and easy to follow.

I also had a problem with the programme wanting to shut down from time to time. Oddly enough this problem has mostly gone away after purchasing a new scanner.

I appreciate that RM is always improving the software. The new OPAC allows us to improve on the presentation which is most desirable.

There was an error message that showed up about liscence expired (but liscence actually doesn't not required at all) and they made me pay $80 just to figure out why that window poped up.

ResourceMate offers many features and they are all easy to understand and use. I am very happy that I made the switch to ResourceMate and would highly recommend this product.

In the beginning there was problem with the program freezing up or constantly notifying me "This record has been changed" and the only way to fix it was to refile the data.

An important feature of the company itself is its great customer service and tech support.

Over 16,000 books and 1500 DVDs are being tracked and checked in and out to some 1250 prison inmates.

Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.

Some functionality feels opaque or is hard to implement the way we'd expect to.

Overall, a very polished system for a cost effective solution. Having the system administered by good technical staff in a hosted environment is a great trouble free way to go.

The serials module is a little difficult to use.

Lots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.

I liked the ability to customise each bib type or template. The ability to embed pdf files in the catalogue record was really useful as the world goes with digital objects.