# Compare Mindbody vs Phorest 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phorest and Mindbody based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-113530/MINDBODY-vs-Phorest-Salon-Software

---

# Phorest vs Mindbody Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhorestMindbody2/4 selected

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [431 reviews](#user-reviews)

Positive

410

Neutral

11

Negative

10

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$99.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,990 reviews](#user-reviews)

Positive

2,243

Neutral

359

Negative

388

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,970 reviews from massage therapy software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Appointment Scheduling

4.3

Appointment Management

4.0

Online Booking

4.5

Calendar Management

4.6

Booking Management

\--

84%Fit

High performer

Feature ratings

Appointment Scheduling

4.5

Appointment Management

4.2

Online Booking

4.2

Calendar Management

4.2

Booking Management

4.2

User satisfaction

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

User satisfaction

4.0

User reviews[2,990](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide.

Best for

Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more.

## User reviews

Pros & cons

SS

Syed S.

Secretary

> "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

MI

Maria I.

Director of Operations

> "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

SS

Syed S.

Secretary

> "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

CQ

Christina Q.

Owner Operator

> "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226)

Heather E.

Director of Team Development

> "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309)

MM

Mario M.

Salon owner

> "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485)

FD

Felor D.

salon Davachi by Felor

> "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418)

SM

Sherrilyn M.

Operations Manager

> "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

LGG

Luisa Gladymir G.

CEO

> "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

AW

Angela W.

Salon owner

> "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198)

LH

Laura H.

Salon Ops Manager

> "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NE

Nelly E.

Hair stylist

> "The least I like is I can’t scroll through all my clients on the app like I can on a computer."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196)

SM

Sherrilyn M.

Operations Manager

> "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

MH

Michelle H.

Director of Education

> "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

LH

Laura H.

Salon Ops Manager

> "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NF

Nichole F.

Owner

> "I don’t like the that the online booking isn’t a request for an appointment."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

LGG

Luisa Gladymir G.

CEO

> "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

LP

Lauryn P.

Salon Coordinator and Online Representative

> "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556)

NF

Nichole F.

Owner

> "It has been good however, sometimes my text reminders don’t go through to every guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

AAA

April Arreola A.

salon leader and marketing director

> "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617)

DF

DENNIS F.

Owner

> "All the reports which are available make monitoring your business relatively simple."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

MH

Michelle H.

Director of Education

> "Also the waiting list feature should not be specific to a certain date or time."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

NC

Nina C.

CEO

> "We use the paid ads feature and it has increased bookings, and revenue."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

TY

Tori Y.

CEO

> "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NC

Nina C.

CEO

> "The reporting shows us how effective the ad is, and how it measures against industry averages."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

ML

Matt L.

Manager

> "The customers that state they have difficulties usually say it has to do when they are entering in the email."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636)

Sheridan C.

Owner, Educator

> "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064)

JG

Jami G.

Owner

> "The system is very slow, it freezes up and makes it very difficult to work with."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440)

KK

Kendra K.

Owner

> "Every time I need a number to support my teams growth it is so easy to find!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

SO

Sean O.

Owner

> "I don’t think there’s currently a better product at this price point."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530)

KK

Kendra K.

Owner

> "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

AB

Angelica B.

University Intern

> "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208)

MR

Maria R.

Salon owner and stylist

> "The app and desk top are Easy to use and always works well for the salon staff and clients."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218)

TY

Tori Y.

CEO

> "Customer service is bad."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

MI

Maria I.

Director of Operations

> "We can see the results of our referral program and monetize it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

TY

Tori Y.

CEO

> "Onboarding was horrible."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

OM

Oxana M.

Owner and Stylist

> "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266)

TY

Tori Y.

CEO

> "This company has horrible customer service."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NP

Natasha P.

Owner

> "I love that they do a yearly audit too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

PT

Pamela T.

President

> "Too many reports that are too complex and not user-friendly. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758)

JA

James A.

Manager

> "The staff we interact with and support we get are truthfully our favorite part."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206)

GD

Gm D.

KTF

> "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521)

DF

DENNIS F.

Owner

> "Scheduling system is easy to use and provides a lot of flexibility."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

KL

Kaitlin L.

Owner

> "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195)

GC

Garrett C.

Business Owner

> "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559)

EU

Ela U.

spa manager

> "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

SS

Susan S.

Owner

> "Phorest is very versatile, so it offers options that work with each salon's specific needs."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526)

VR

Verified Reviewer

CEO

> "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

NF

Nichole F.

Owner

> "It’s helpful when running reports"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

VR

Verified Reviewer

CEO

> "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LH

Laura H.

Salon Ops Manager

> "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

EU

Ela U.

spa manager

> "a very basic system, not quite what I would like in the busy spa"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

AR

Adriana R.

CEO

> "We are very happy with the switch weed from ClienTrak software."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220)

VR

Verified Reviewer

Owner

> "Way to expensive for the service you receive."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273)

NP

Natasha P.

Owner

> "I like the weekly reports and all that too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

VR

Verified Reviewer

CEO

> "They charge inflated prices for simple things and hide the charges so you aren't aware of them. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LGG

Luisa Gladymir G.

CEO

> "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

CV

Chris V.

owner

> "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229)

[View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards,..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

MF

Marc F.

Captain of Customer Success

> "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

MC

Matthieu C.

Head Crossfit Coach

> "It lacks a native fitness programming and logging tool like Wodify has."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

AD

Alexandrew D.

Director

> "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091)

AT

Anne T.

Owner

> "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use of the..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640)

MC

Matthieu C.

Head Crossfit Coach

> "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MF

Marc F.

Captain of Customer Success

> "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

NV

Nicolas V.

Volleyball Coach

> "It's nice to be able to look at my appointments from this week to next month."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

JD

Jane D.

Owner

> "Tech support is still ok but often supported by too much blurb and difficult to identify."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

Becky R.

Music Teacher

> "Interface not as intuitive as other options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

IM

Insel M.

owner

> "It provides the full spectrum of tools needed for my yoga studio."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831577)

AW

Amelia W.

Studio Owner

> "Hard to fix things in the client profile or update the client packages. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

JM

Jordan M.

Front desk

> "Mindbody can also be fairly slow and that can make transactions feel very tedious."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880)

VR

Verified Reviewer

Director of Membership

> "Mindbody software is a robust platform designed to streamline business operations for wellness and fitness establishments."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351246)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

Cindy L.

Wellness Director

> "I love the feature that shows members who have not been in recently so we can reach out to them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

Edison F.

Front Desk Administration

> "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

CB

Casey B.

Program engineer

> "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

RF

Rebecca F.

Studio Manager

> "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

## User interface

4.77 (431)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,990)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Phorest

33/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features)

Mindbody

Top features

40/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

### Recognition

No recognitions have been awarded to Phorest

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Phorest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phorest

-   By Phorest Software
-   Located in United States
-   Founded in 2005

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

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