# Compare Mindbody vs ZENOTI 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and ZENOTI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-131057/MINDBODY-vs-ZENOTI

---

# Mindbody vs ZENOTI Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyZENOTI2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$79.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,993 reviews](#user-reviews)

Positive

2,244

Neutral

359

Negative

390

[## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting Price

$300.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [1,268 reviews](#user-reviews)

Positive

1,105

Neutral

95

Negative

68

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,777 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Mobile Access

4.2

Booking Management

4.3

Calendar Management

4.2

Real-time Scheduling

4.5

Customer Database

4.1

72%Fit

Missing features

Feature ratings

Mobile Access

5.0

Booking Management

4.7

Calendar Management

4.4

Real-time Scheduling

NA

Customer Database

4.6

User satisfaction

User satisfaction

4.0

User reviews[2,993](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

4.4

User reviews[1,268](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$300Per Month

-   Free version
-   Free trial

Best for

Best for

Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software.

Best for

#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control.

## User reviews

Pros & cons

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

VR

Verified Reviewer

Director

> "Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7156257)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards, their..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases don’t..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

ML

Marisa L.

Owner

> "After implementation, I discovered that the platform did not function as represented during the sales process."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7164334)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

FE

Fatemeh E.

Data Analyst

> "Mindbody makes it really easy to find, book, and manage fitness classes from different studios in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7167773)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if there..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed offering..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

Cindy L.

Wellness Director

> "I love the feature that shows members who have not been in recently so we can reach out to them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431)

RF

Rebecca F.

Studio Manager

> "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our clients..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346)

Edison F.

Front Desk Administration

> "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006)

EG

Enrique G.

CEO

> "Reports, sometimes are difficult and dont give you the detail information."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

CB

Casey B.

Program engineer

> "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

KK

KarriLynn K.

Spa Manager

> "On the Fence, very difficult to learn and very difficult to set up or reach Customer Service - I've had to wait 30 min - 4 hours."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033715)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we have..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SS

Sandy S.

Owner

> "With its long history in the business, I'm surprised at how many times I still have to call support to problem solve for me."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

TD

Tayler D.

Lead Burn Ambassador

> "Easy scheduling and customization options!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7133382)

MM

Mel M.

CEO

> "It takes 10 phone calls to find the one person who might be able to help, but then the fix doesn't work the next day."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6423079)

TC

Tamsin C.

Owner and Manager

> "Overall, it is has all the features a business could need to run smoothly, and continue to grow."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7074877)

SH

Stacy H.

owner, lead instructor

> "Integrating with gym access was a nightmare and really brought out a lot of scheduling flaws in the system"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

AK

Andrea K.

Business Owner

> "We are able to charge students who come into our studio using the business app from our phones."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

ME

Mckinzey E.

Marketing Specialist

> "ZENOTI also offers robust tools for patient management, reporting, and communication, allowing us to save time on administrative tasks and focus more on..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7168422)

Caitlin Q.

Owner

> "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

ME

Mckinzey E.

Marketing Specialist

> "The platform provides a comprehensive set of tools that help streamline daily operations, improve scheduling efficiency, and enhance the overall patient..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7168422)

AN

Aubrey N.

Office Manager

> "We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7179284)

DO

David O.

General Manager

> "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

DO

David O.

General Manager

> "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

ZB

Zenan B.

Managing partner

> "There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7177280)

ZB

Zenan B.

Managing partner

> "Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7177280)

JF

Jeannine F.

Owner, Nurse Practitioner

> "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

KH

Kevin H.

Owner - Manager

> "Recently I came across a billing issue and for some reason I was not able to reach the billing team even after several attempts from my part."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7154800)

DO

David O.

General Manager

> "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

Caitlin Q.

Owner

> "It was so over built that simply changing the pricing of a product required going into several different places to do so."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

EB

Erika B.

Massage Therapist

> "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

AM

Abbie M.

Clinical assistant

> "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289)

EB

Erika B.

Massage Therapist

> "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

PN

Patricia N.

Owner

> "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509)

Nicole R.

Business Operations

> "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210)

EB

Erika B.

Massage Therapist

> "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

ME

Mckinzey E.

Marketing Specialist

> "The platform is intuitive and helps improve workflow across multiple departments."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7168422)

KO

Kim O.

Practice Manager

> "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

JP

Jakob P.

Business Systems Manager

> "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856)

MC

Michelle C.

Assistant Salon manager

> "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

KP

Karen P.

Assistant Manager

> "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748)

AN

Aubrey N.

Office Manager

> "We had a lot to onboard initially, and there were some issues during that process."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7179284)

LW

Leah W.

Practice Manager

> "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it makes..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704)

KO

Kim O.

Practice Manager

> "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

BB

Brady B.

Owner

> "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582)

DB

Destinie B.

Patient Coordinator

> "It's something not easily transferable to employees and requires a lot of attention to train coworkers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180)

Jacinda P.

Vice President of Store and Franchise Operations

> "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656)

RY

Rachel Y.

Owner, Trichologist, Hair Extension Specialist, Educator

> "Figuring out where certain features were located was a bit challenging at first, even with training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200)

JB

Jonathan B.

Director

> "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460)

AL

Amy L.

Salon and spa owner

> "Training isn’t showing up anymore?"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

EG

Emily G.

NURSE PRACTITIONER

> "Robust, all in one platform that has many features to help my med spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

DR

Danielle R.

Director of Operations

> "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced to..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573)

JD

Johna D.

Director of Operations

> "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597)

Gabrielle T.

Brand Designer, Social Media and Marketing Manager

> "There are some system settings that can be difficult to work around sometimes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743)

ZB

Zenan B.

Managing partner

> "We appreciate that Zenoti supports both day-to-day business needs and long-term growth."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7177280)

EC

Ethan C.

COO

> "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866)

JF

Jeannine F.

Owner, Nurse Practitioner

> "Liking alot that leads coming in through website sts firecylg integrated into zenoth."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

MC

Michelle C.

Assistant Salon manager

> "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

EG

Emily G.

NURSE PRACTITIONER

> "The system is highly customizable which was very important for me as a business owner."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

SF

Samantha F.

Director of Operations

> "One main issue was with the transfer of data into a patient gallery."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410)

KO

Kim O.

Practice Manager

> "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

KW

Kerri W.

Owner and Nurse

> "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

AN

Aubrey N.

Office Manager

> "Scheduling is very user-friendly, and the checkout process is simple and efficient."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7179284)

TA

Traci A.

Operations Manager

> "Nothing works and it takes support FOREVER TO respond and complete open tickets."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

ED

Erin D.

Operations

> "The reporting can be a little restrictive at times despite how customisable they are."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

FP

Folake P.

Owner

> "With all the add ons there is extra cost especially when you have multicentres"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333)

AL

Amy L.

Salon and spa owner

> "The support before integration and the steps were very detailed and on schedule."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

VM

Veronique M.

Owner

> "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936)

TK

Tianna K.

HAirdresser

> "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112)

LO

Lori O.

Massage Therapist

> "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789)

IM

Ivy M.

Client Care Coordinator

> "The system is very customizable to the business needs."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7158527)

ST

Simone T.

Management team

> "It's difficult to navigate."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224)

AL

Alina L.

Program Manager

> "We were excited to have guidelines in the photo captures integrated in the forms."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595)

LH

Larry H.

CEO

> "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285)

TB

Tina B.

Executive Assistant

> "The integrated zoom, email, and texting features are extremely beneficial."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311)

KW

Kerri W.

Owner and Nurse

> "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

TP

Teresa P.

Campus Director

> "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033)

SW

Sara W.

Manager

> "Sometimes a little glitchy, sometimes a little fussy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081)

KO

Kim O.

Practice Manager

> "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

KV

Katherine V.

Spa Manager

> "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328)

LM

Lauren M.

Owner-Practice Manager

> "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204)

KY

Kaitlyn Y.

Office Manager

> "My employes struggle using the app compared to the desktop version."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759)

RL

Rachel L.

Manager

> "Overall, my experience is positive, everything is professional, and platform offers many useful features once you get familiar with the system"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7150580)

MF

Melissa F.

BDM-Business Development Manager

> "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs of..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

LF

Laura F.

Manager of Operations

> "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128)

MF

Melissa F.

BDM-Business Development Manager

> "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from its..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

AA

Alonzo A.

Founder

> "The QuickBooks and payroll integration has been a time saver for us."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560)

KL

Kelly L.

Spa Director

> "The SSG also shows up oddly on my summary reports."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168)

PB

Paul B.

Owner

> "A full featured product that eliminates the need for integrating a variety of solutions for different business needs."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072)

MF

Melissa F.

BDM-Business Development Manager

> "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

LF

Lisa F.

Business Development Manager

> "I appreciate their clear communication, patience, and willingness to guide us through each step."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7150547)

SK

Sheldon K.

Spa Director

> "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. "

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851)

YL

Yeliz L.

Manager

> "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

AM

Angel M.

Manager

> "Formatting forms was difficulty just because I had never done it before"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607)

HC

Hugo C.

Business Manager

> "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features it..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105)

KY

Kaitlyn Y.

Office Manager

> "The app can be tricky to use and navigate at times."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759)

[View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,993)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

4.45 (1,268)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Mindbody

Top features

24/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

ZENOTI

23/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/131057/ZENOTI/#features)

### Recognition

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

ZENOTI is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZENOTI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

ZENOTI

-   By Soham Inc dba Zenoti
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

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3.9

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[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

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4.3

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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4.0

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3.9

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[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

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Price

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4.3

Features

4.6

4.3

Ease of Use

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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$79/month

Price

$20/month

4.0

Features

4.7

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/40229-191978/MINDBODY-vs-Acuity-Scheduling)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$300/month

Price

$176/month

4.3

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131057-180087/ZENOTI-vs-Boulevard)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$79/month

Price

$28/month

4.0

Features

4.7

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/40229-174830/MINDBODY-vs-GlossGenius)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (331)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$300/month

Price

$165/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/131057-187593/ZENOTI-vs-Mangomint)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

$79/month

Price

$39/month

4.0

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/40229-127994/MINDBODY-vs-Jobber)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$300/month

Price

$23.99/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$79/month

Price

$0

4.0

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/40229-195467/MINDBODY-vs-Care-Patron)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

$300/month

Price

Contact vendor for pricing

4.3

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI)