# Compare Mindbody vs ZENOTI 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and ZENOTI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-131057/MINDBODY-vs-ZENOTI

---

# Mindbody vs ZENOTI Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyZENOTI2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$99.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,990 reviews](#user-reviews)

Positive

2,243

Neutral

359

Negative

388

[## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting Price

$300.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [1,259 reviews](#user-reviews)

Positive

1,095

Neutral

95

Negative

69

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## Summary

* * *

Key features rated by users

Features selected based on 21,420 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Mobile Access

4.2

Booking Management

4.2

Calendar Management

4.2

Real-time Scheduling

4.5

Customer Database

4.1

72%Fit

Missing features

Feature ratings

Mobile Access

5.0

Booking Management

4.7

Calendar Management

4.4

Real-time Scheduling

NA

Customer Database

4.6

User satisfaction

User satisfaction

4.0

User reviews[2,990](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

4.4

User reviews[1,259](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$300Per Month

-   Free version
-   Free trial

Best for

Best for

Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more.

Best for

#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control.

## User reviews

Pros & cons

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards,..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

MF

Marc F.

Captain of Customer Success

> "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

MC

Matthieu C.

Head Crossfit Coach

> "It lacks a native fitness programming and logging tool like Wodify has."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

AD

Alexandrew D.

Director

> "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091)

AT

Anne T.

Owner

> "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use of the..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640)

MC

Matthieu C.

Head Crossfit Coach

> "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MF

Marc F.

Captain of Customer Success

> "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

NV

Nicolas V.

Volleyball Coach

> "It's nice to be able to look at my appointments from this week to next month."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

JD

Jane D.

Owner

> "Tech support is still ok but often supported by too much blurb and difficult to identify."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

Becky R.

Music Teacher

> "Interface not as intuitive as other options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

IM

Insel M.

owner

> "It provides the full spectrum of tools needed for my yoga studio."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831577)

AW

Amelia W.

Studio Owner

> "Hard to fix things in the client profile or update the client packages. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

JM

Jordan M.

Front desk

> "Mindbody can also be fairly slow and that can make transactions feel very tedious."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880)

VR

Verified Reviewer

Director of Membership

> "Mindbody software is a robust platform designed to streamline business operations for wellness and fitness establishments."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351246)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

Cindy L.

Wellness Director

> "I love the feature that shows members who have not been in recently so we can reach out to them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

Edison F.

Front Desk Administration

> "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

CB

Casey B.

Program engineer

> "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

RF

Rebecca F.

Studio Manager

> "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

DO

David O.

General Manager

> "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

Caitlin Q.

Owner

> "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

JF

Jeannine F.

Owner, Nurse Practitioner

> "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

DO

David O.

General Manager

> "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

JB

Jonathan B.

Director

> "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460)

Kelsea R.

Owner

> "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

DO

David O.

General Manager

> "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

PN

Patricia N.

Owner

> "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509)

EB

Erika B.

Massage Therapist

> "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

Caitlin Q.

Owner

> "It was so over built that simply changing the pricing of a product required going into several different places to do so."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

JD

Johna D.

Director of Operations

> "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597)

AM

Abbie M.

Clinical assistant

> "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289)

EB

Erika B.

Massage Therapist

> "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

EB

Erika B.

Massage Therapist

> "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

Nicole R.

Business Operations

> "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210)

Kelsea R.

Owner

> "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

JP

Jakob P.

Business Systems Manager

> "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856)

Kelsea R.

Owner

> "That might be tolerable if their documentation was accurate—but it’s not."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

KP

Karen P.

Assistant Manager

> "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748)

KO

Kim O.

Practice Manager

> "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

LW

Leah W.

Practice Manager

> "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704)

MC

Michelle C.

Assistant Salon manager

> "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

TB

Tina B.

Executive Assistant

> "The integrated zoom, email, and texting features are extremely beneficial."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311)

KO

Kim O.

Practice Manager

> "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

BB

Brady B.

Owner

> "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582)

ED

Erin D.

Operations

> "The reporting can be a little restrictive at times despite how customisable they are."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739)

Jacinda P.

Vice President of Store and Franchise Operations

> "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656)

DB

Destinie B.

Patient Coordinator

> "It's something not easily transferable to employees and requires a lot of attention to train coworkers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180)

EG

Emily G.

NURSE PRACTITIONER

> "Robust, all in one platform that has many features to help my med spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

RY

Rachel Y.

Owner, Trichologist, Hair Extension Specialist, Educator

> "Figuring out where certain features were located was a bit challenging at first, even with training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200)

AA

Alonzo A.

Founder

> "The QuickBooks and payroll integration has been a time saver for us."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560)

Kelsea R.

Owner

> "I have outstanding issues from months ago that are still unresolved with zero explanation."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

YL

Yeliz L.

Manager

> "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

AL

Amy L.

Salon and spa owner

> "Training isn’t showing up anymore?"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

JF

Jeannine F.

Owner, Nurse Practitioner

> "Liking alot that leads coming in through website sts firecylg integrated into zenoth."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

DR

Danielle R.

Director of Operations

> "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573)

EG

Emily G.

NURSE PRACTITIONER

> "The system is highly customizable which was very important for me as a business owner."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

Gabrielle T.

Brand Designer, Social Media and Marketing Manager

> "There are some system settings that can be difficult to work around sometimes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743)

SC

Sarah C.

Marketing Manager

> "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016)

EC

Ethan C.

COO

> "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866)

KO

Kim O.

Practice Manager

> "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

MC

Michelle C.

Assistant Salon manager

> "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

TP

Tiffany P.

Manager

> "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542)

SF

Samantha F.

Director of Operations

> "One main issue was with the transfer of data into a patient gallery."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410)

SS

Stuart S.

President, Business Development

> "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929)

KW

Kerri W.

Owner and Nurse

> "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

KL

Kelly L.

Spa Director

> "The SSG also shows up oddly on my summary reports."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

TF

Tracy F.

Business Owner

> "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160)

AL

Amy L.

Salon and spa owner

> "The support before integration and the steps were very detailed and on schedule."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

TA

Traci A.

Operations Manager

> "Nothing works and it takes support FOREVER TO respond and complete open tickets."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522)

TK

Tianna K.

HAirdresser

> "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112)

FP

Folake P.

Owner

> "With all the add ons there is extra cost especially when you have multicentres"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333)

SS

Stuart S.

President, Business Development

> "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929)

VM

Veronique M.

Owner

> "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936)

SB

Staci B.

President

> "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237)

LO

Lori O.

Massage Therapist

> "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789)

AL

Alina L.

Program Manager

> "We were excited to have guidelines in the photo captures integrated in the forms."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595)

ST

Simone T.

Management team

> "It's difficult to navigate."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224)

TP

Teresa P.

Campus Director

> "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033)

LH

Larry H.

CEO

> "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285)

KO

Kim O.

Practice Manager

> "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

KW

Kerri W.

Owner and Nurse

> "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

LM

Lauren M.

Owner-Practice Manager

> "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204)

SW

Sara W.

Manager

> "Sometimes a little glitchy, sometimes a little fussy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081)

CG

Colette G.

Lead Clinician

> "He has been consistently available to answer all questions and work through road bumps."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880)

KV

Katherine V.

Spa Manager

> "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328)

LF

Laura F.

Manager of Operations

> "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128)

KY

Kaitlyn Y.

Office Manager

> "My employes struggle using the app compared to the desktop version."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759)

PB

Paul B.

Owner

> "A full featured product that eliminates the need for integrating a variety of solutions for different business needs."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072)

MF

Melissa F.

BDM-Business Development Manager

> "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

SC

Sarah C.

Marketing Manager

> "The system is very detailed and advanced from a booking and business management standpoint."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016)

MF

Melissa F.

BDM-Business Development Manager

> "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

HC

Hugo C.

Business Manager

> "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105)

MF

Melissa F.

BDM-Business Development Manager

> "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

YL

Yeliz L.

Manager

> "I love how customers can book services and consultations from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

SK

Sheldon K.

Spa Director

> "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. "

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851)

LC

Lynn C.

Director

> "I had a great onboarding team who listened to all my needs and wants as well as training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7114881)

AM

Angel M.

Manager

> "Formatting forms was difficulty just because I had never done it before"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607)

[View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,990)

4.44 (1,259)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Mindbody

Top features

24/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

ZENOTI

23/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/131057/ZENOTI/#features)

### Recognition

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

ZENOTI is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZENOTI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

ZENOTI

-   By Soham Inc dba Zenoti
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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4.9

[View full comparison](https://www.capterra.com/compare/131057-187593/ZENOTI-vs-Mangomint)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$99/month

Price

$39/month

4.0

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/40229-127994/MINDBODY-vs-Jobber)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$300/month

Price

$23.99/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$99/month

Price

$0

4.0

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/40229-195467/MINDBODY-vs-Care-Patron)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

$300/month

Price

Contact vendor for pricing

4.3

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI)