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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Simplebook.me is so useful for client appointment bookings. Clients appreciate how simple it is to book sessions with our team, and we appreciate the simplicity of setting up the service.
It can be a little confusing as to how the extra features are charged for.
I looks great and I now have a website which can take bookings, payments online and gives me the opportunity to at the same time pull great marketing reports.
So far I haven't reenable to figure out how cancelled appointments get cancelled from my Google Calendar, that's a bit of a bother.
The software is reliable and in case u need some help, there is the live chat, that is very responsive and helpful. In general, it is very easy to work with.
I was having trouble finding the link to send to people I had to do a lot of copying and pasting.
It has been a wonderful experience and I get all my notifications as promise and all things they promise has been great customer service is also wonderful and very helpful.
Frustrating to not receive decent service when the app doesn't work properly.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Speaker 1: My name is Temiloluwa or Temi. I am from Music with Temikeys and we are a music services provider. My rating for SimplyBook.me is 3 stars. I tried out SimplyBook.me and I also tried out Wix, those are the only two I've tried out so far. I loved SimplyBook.me because it had certain features I needed, like being able to book services and automated mails. To help me stay organized basically in the way I scheduled my services. Those are the main reasons I loved SimplyBook.me. Using SimplyBook.me was quite straight forward actually. Everything was easy to navigate, all the features you needed, you can just use them. It was quite straight forward actually and then whenever you get confused there are guides and videos to help you. SO it is quite straight forward. Yeah, if you planning on using SimplyBook.me, I would say just go for it. I mean depending on the plan you're paying for their features are quite useful. They come in handy. Depending on the service you're offering anyway. For me it was quite handy.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
SimplyBook.me
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