# Compare Mindbody vs Fresha 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and Fresha based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-142138/MINDBODY-vs-Shedul-com

---

# Mindbody vs Fresha Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyFresha2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$79.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,993 reviews](#user-reviews)

Positive

2,244

Neutral

359

Negative

390

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,447 reviews](#user-reviews)

Positive

1,386

Neutral

24

Negative

37

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## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Online Booking

4.2

Appointment Management

4.2

Calendar Management

4.2

Credit Card Processing

4.3

Availability Management

NA

78%Fit

High performer

Feature ratings

Online Booking

4.4

Appointment Management

4.5

Calendar Management

4.3

Credit Card Processing

3.8

Availability Management

4.3

User satisfaction

User satisfaction

4.0

User reviews[2,993](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

4.8

User reviews[1,447](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software.

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

## User reviews

Pros & cons

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

VR

Verified Reviewer

Director

> "Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7156257)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards, their..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases don’t..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

ML

Marisa L.

Owner

> "After implementation, I discovered that the platform did not function as represented during the sales process."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7164334)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

FE

Fatemeh E.

Data Analyst

> "Mindbody makes it really easy to find, book, and manage fitness classes from different studios in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7167773)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if there..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed offering..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

Cindy L.

Wellness Director

> "I love the feature that shows members who have not been in recently so we can reach out to them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431)

RF

Rebecca F.

Studio Manager

> "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our clients..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346)

Edison F.

Front Desk Administration

> "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006)

EG

Enrique G.

CEO

> "Reports, sometimes are difficult and dont give you the detail information."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

CB

Casey B.

Program engineer

> "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

KK

KarriLynn K.

Spa Manager

> "On the Fence, very difficult to learn and very difficult to set up or reach Customer Service - I've had to wait 30 min - 4 hours."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033715)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we have..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SS

Sandy S.

Owner

> "With its long history in the business, I'm surprised at how many times I still have to call support to problem solve for me."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

TD

Tayler D.

Lead Burn Ambassador

> "Easy scheduling and customization options!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7133382)

MM

Mel M.

CEO

> "It takes 10 phone calls to find the one person who might be able to help, but then the fix doesn't work the next day."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6423079)

TC

Tamsin C.

Owner and Manager

> "Overall, it is has all the features a business could need to run smoothly, and continue to grow."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7074877)

SH

Stacy H.

owner, lead instructor

> "Integrating with gym access was a nightmare and really brought out a lot of scheduling flaws in the system"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

AK

Andrea K.

Business Owner

> "We are able to charge students who come into our studio using the business app from our phones."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

AT

Andie T.

Student

> "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

VR

Verified Reviewer

Accessories Designer

> "A must have for any independent business owner - it is so easy for a client to use and to have a clear overview on what a business can..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7174236)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

YA

Yousef A.

Owner

> "User interface is very good easy to use, calendar options and clear ways to mange the calendar."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7151591)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me £72..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and we..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

AS

Athanasius S.

Entrepreneur

> "It is cost-effective and provides easy payment methods."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6036626)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

Celeste D.

Beauty Therapist

> "There hardly ever is an issue with the app, but when there is, the turnaround on client service enquiry is just a little slow."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,993)

4.80 (1,447)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mindbody

27/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

Fresha

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

### Recognition

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Fresha

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

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4.8

[View full comparison](https://www.capterra.com/compare/142138-174830/Shedul-com-vs-GlossGenius)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$79/month

Price

$0

4.0

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/40229-195467/MINDBODY-vs-Care-Patron)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

$14.95/month

Price

$39/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142138/Jobber-vs-Shedul-com)