# Compare Mindbody vs Peek Pro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Peek Pro and Mindbody based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/40229-142459/MINDBODY-vs-Peek-PRO-Tour-Operator-Software --- # Peek Pro vs Mindbody Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Peek ProMindbody2/4 selected [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) [## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AS Based on [795 reviews](#user-reviews) Positive 742 Neutral 15 Negative 38 [## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting Price $99.00/month Value-for-Money 3.6 Functionality 4 Ease of Use 3.9 Customer Service 3.8 Reviews Sentiment Based on [2,990 reviews](#user-reviews) Positive 2,243 Neutral 359 Negative 388 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,294 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Online Booking 4.6 Booking Management 4.1 Calendar Management 4.2 Availability Management 5.0 Channel Management 4.7 65%Fit Missing features Feature ratings Online Booking 4.2 Booking Management 4.2 Calendar Management 4.2 Availability Management NA Channel Management NA User satisfaction User satisfaction 4.7 User reviews[795](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.7 User satisfaction 4.0 User reviews[2,990](https://www.capterra.com/p/40229/MINDBODY/reviews/) Ease of use 3.9 Functionality 4.0 Value for money 3.6 Customer support 3.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits. Best for Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more. ## User reviews Pros & cons AS Andrew S. Owner, Operator > "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) MP Mark P. owner > "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) TR Tommy R. Founder and Administrator > "It is a very complex system and comes with a lot of features that provide a great customer experience when..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940) LS Luis S. Manager > "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) LJ Laine J. Tour Operator > "The integrated waiver was helpful as was the pre-tipping feature." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967) VR Verified Reviewer Owner > "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) MP Mark P. owner > "Lots of promises of a great staff working behind the scenes with cutting edge technology" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) RB Rachelle B. Owner > "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) MP Mark P. owner > "Some of the widgets are cool" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LW Levawn W. Director > "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) KB Kim B. Owner > "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076) MP Mark P. owner > "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) MR Molly R. Reservation Manager > "We like the checkout process and easy user interface." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555) AD Aitor D. Director > "High fees for the clients and missing a waiting list option and they way to build packages is not very user..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369) LK Lina K. Owner > "The onboarding was good, and the check ins were also helpful." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137) LW Levawn W. Director > "Their chat doesn’t work, and you can’t even get someone on the phone." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) MP Mark P. owner > "Onboarding started well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LS Luis S. Manager > "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) CG Chuck G. Owner > "More importantly, the sales and onboarding team was excellent to work with. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MP Mark P. owner > "Desperate, I turned to their AI chat system, which offered no solutions." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) AS Andrew S. Owner, Operator > "It is also very user friendly on the manager side as well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) VR Verified Reviewer Owner > "Customer service, even by present day standards, is non-existent." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) LA Laurie A. Ogden Ghost Tours manager > "This service seems to cover most of the things that we need to run this small business." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498) LW Levawn W. Director > "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) SL Sarah L. Founder > "Love the customer interfaces and customization options." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) JJ Jennie J. Operations Manager > "Some of the report features are difficult to reconcile with my QuickBooks." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457) KS Katie S. Taproom Manager > "They were super helpful and could even reactivate our old account, so we did not have to start all over." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927) LW Levawn W. Director > "Peek Pro has cost my company clients, money, and reputation." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) CG Chuck G. Owner > "Her communication and follow up was top notch! " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MP Mark P. owner > "email — adding insult to injury." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) BG Blake G. Captain > "sensitive content hidden\] made it very easy" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372) RB Rachelle B. Owner > "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) VR Verified Reviewer President > "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) RI Rachael I. Owner > "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) JG Joe G. General Manager > "Peek allows our customers to book overnight accommodations as well as activities from one booking engine." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522) MD Mariam D. Manager > "I demand they give us our money or we will be forced to go to the business bureau" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) SL Sarah L. Founder > "The booking flow widgets are also really great." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) MD Mariam D. Manager > "I wish I never would have signed up with this company that doesn’t care about their customers." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) QP Quoc P. Business owner > "Clearly will allow us to book more efficiently." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238) WO Wendy O. Owner > "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152) CA Carrie A. Owner/Administrator > "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) RI Rachael I. Owner > "So if you discount a large group, then have to charge damages, the damages are then discounted." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) CK Chris K. Owner > "Its a pretty powerful tool and can manage a lot of reservations" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) KF Kenneth F. CEO > "The software currently lacks the ability to track service or hours of use for our product for maintenance but..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231) KZ Kristian Z. Owner > "I had a positive experience communicating with and setting up Peek Pro for my clients." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605) MB Marian B. Engagement Director > "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886) CA Carrie A. Owner/Administrator > "I feel our website looks more professional and things are easier for me to manage now!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) VR Verified Reviewer President > "I question if they are even still in business with how challenging it is to get in contact with them which was..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) AM Allyson M. Director of Operations > "Our organizations experience in setting up this service was easy and straight to the point with all questions..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267) ME Marissa E. Owner operator > "I think editing the activity schedule can get a little confusing at first." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746) JB Jay B. Project Dude > "Looking forward to adding more services to the online offerings." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230) Teresa P. Manager > "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030) CB Cameron B. Business Development Cooordinator > "Once placed, we are able to manage these activities and reservations easily in the back office suite." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372) RB Rebecca B. Owner > "PeekPro has to sell you on lies because they are a subpar product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) MK Michaela K. OWNER > "They were very kind, professional, and were flexible with my client not being the best or most responsive" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582) RB Rachelle B. Owner > "Wouldn’t recommend to my biggest competitors at this point" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) LS Logan S. Box Office Manager > "This reduces the workload on the office and allows them to spend more time helping customers book who are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163) NB Neil B. Owner > "The payment processing is awful. And they dont seem to care about getting it fixed." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100) GR Gregory R. Owner > "I like the customer flows so much more thank FareHarbor." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940) RB Rebecca B. Owner > "You have an option on there called activities that is completely useless." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) DP David P. Captain/Owner > "Seamless integration to our website, tracks our bookings and pays quickly..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497) CK Chris K. Owner > "I go through the help articles and cant find a resolution. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) MW Melinda W. Owner/Operator > "They were professional, detailed, organized and efficient. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) BW Barbaara W. Admin > "Unable to save repeat customers, confirmation and reminder emails change settings on own. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315) JB Jill B. Tourism Director > "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) PH Patrick H. Owne > "They refuse to address the issues with their product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MW Melinda W. Owner/Operator > "sensitive content hidden\] helped me sign up and on board with Peek Pro. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) RI Rachael I. Owner > "Support can't help find them either." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) MM Minasse M. Owner > "Their customer service is amazing." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523) PH Patrick H. Owne > "Customer support is useless. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) OH Oriya H. Founder > "It has been an easy transition into the service and I have already had numerous online bookings and have been..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513) PH Patrick H. Owne > "Absolutely no support." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MH Marriah H. Owner > "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) MC Morgan C. owner > "I had no idea how much time I was going to be saving on the computer emailing clients. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039) AN Aja N. Administrator > "The online booking system has completely streamlined our reservation process." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359) MM Meredith M. Manager > "I've never used a program where refunds need to be taken from your business's credit card and put into a..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382) MH Marriah H. Owner > "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) AP Angela P. Owner/CEO > "Dislike that many features require a third party app (I.e., syncing booking to calendar)." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459) JW Jennifer W. Paranormal tour guide > "Peek simplifies our reservation process dramatically with easy online booking." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4536957) JB Jill B. Tourism Director > "How the waiver works has been our least favorite about this software. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) [View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) ZH Zachary H. Fitness Manager > "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780) Jonathon S. Owner and Teacher > "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275) JT Jarvis T. General Manager > "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) JT Jarvis T. General Manager > "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) AM Ali M. Owner > "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487) JT Jarvis T. General Manager > "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) RS Razvan S. Fitness Manager > "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards,..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745) CB Casey B. Program engineer > "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363) VR Verified Reviewer Yoga Teacher and Consultant > "The software is wonderful for the front end but the back end requires much more UI research and revamping." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130) NV Nicolas V. Volleyball Coach > "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553) MH Michelle H. Practitioner > "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666) KW Kathleen W. Owner > "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402) ZH Zachary H. Fitness Manager > "The simple check in app for class attendees works well for my fitness center." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780) MW Mekailah W. Front Desk Receptionist > "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814) MD Maria D. Fitness Supervisor > "It is a great tool for booking classes, courses and for scheduling. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949) MB Michele B. owner > "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983) NV Nicolas V. Volleyball Coach > "The ability to manage employees and payments is perfect for what I need." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553) JB James B. Manager > "Too many off topic results are found that don't relate to the search terms." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201) DT Dawn T. Owner > "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609) MS Melissa S. Director of Marketing and Communications > "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047) DT Dawn T. Owner > "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609) AM Ali M. Owner > "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487) HS Helena S. Owner > "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271) MH Michelle H. Practitioner > "It is more complicated than it should be to scheudle yourself, to book appointments and block out time." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666) MF Marc F. Captain of Customer Success > "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354) BB Benjamin B. Chiropractor > "I need the ability to write notes for clients and it doesn't allow me do this easily." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571) LJ Lauren J. Hair stylist > "The best part is one app for different studio I go to and it keeps my history." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590) SS Sandy S. Owner > "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444) MH Michelle H. Practitioner > "I like the photos that help you conceptualize the services and offerings." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666) JT Jarvis T. General Manager > "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) SR Shayne R. On-site Coordinator > "This Mindbody software helps me to stay organized with my clients." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635) PW Paul W. Founder and Owner > "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128) AM Ali M. Owner > "MINDBODY reliably handles our scheduling, client management, and payments in one place." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487) CM Carolyne M. Owner > "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542) AL Andi L. Associate Director > "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653) MC Matthieu C. Head Crossfit Coach > "It lacks a native fitness programming and logging tool like Wodify has." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030) TS Tyler S. owner > "ability to take CC to hold appointments, clean look, quick real time online booking." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854) SS STephen S. GM > "The app can be glitchy at times, with slow load speeds and confusing navigation." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149) JT Jonathan T. Business Owner > "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844) RP Rachel P. Physical Therapist, Pilates Instructor, Operations Manager > "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513) JB Julie B. Owner > "The ability to add programs to help you get what you need done faster, especially not to miss phone calls." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233) LE Lucy E. Director Wellness and Fitness > "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476) AL Andi L. Associate Director > "Class management, reporting features, client management are all strong features of Mindbody." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653) JB Julie B. Owner > "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233) SR Shayne R. On-site Coordinator > "I believe that this is a good software to help me to meet the organizational needs of our business." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635) AD Alexandrew D. Director > "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives." [See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091) AT Anne T. Owner > "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use of the..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640) MC Matthieu C. Head Crossfit Coach > "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030) NA Nick A. Founder > "The class and appointment management is simple and the notifications make it impossible to forget a client." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535) NS Nicole S. LEAD > "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139) FE Farrah E. Director of operations > "i like the new features of analytics to, the snapshot gives you a quick bird view." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388) KN Kelsey N. Marketing Manager > "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542) MM Myron M. Fitness Consultant > "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507) AH Andrew H. Owner > "My clients get frustrated that they can't get help with their accounts too." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179) LJ Lauren J. Hair stylist > "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590) MF Marc F. Captain of Customer Success > "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354) NV Nicolas V. Volleyball Coach > "It's nice to be able to look at my appointments from this week to next month." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553) Jonathon S. Owner and Teacher > "I haven't scheduled a single customer with them or had a single onboarding session with them." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275) SS STephen S. GM > "Great for discovering new studios, managing schedules, and staying consistent with workouts." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149) MB Michele B. owner > "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983) AR Abigail R. Corporate Wellness Concierge > "I'm able to store account info, take payments seamlessly and utilize scheduling in one app" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602) JD Jane D. Owner > "Tech support is still ok but often supported by too much blurb and difficult to identify." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337) ED Emily D. COO > "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699) AK Andrea K. Business Owner > "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907) AG Aubrey G. Receptionist > "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528) Becky R. Music Teacher > "Interface not as intuitive as other options." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092) AC Amanda C. President > "The various features available and the potential of these features to help grow my attendance." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149) FA Fiona A. Owner and Company Director > "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078) IM Insel M. owner > "It provides the full spectrum of tools needed for my yoga studio." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831577) AW Amelia W. Studio Owner > "Hard to fix things in the client profile or update the client packages. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331) JT Jonathan T. Business Owner > "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844) JM Jordan M. Front desk > "Mindbody can also be fairly slow and that can make transactions feel very tedious." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880) VR Verified Reviewer Director of Membership > "Mindbody software is a robust platform designed to streamline business operations for wellness and fitness establishments." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351246) AH Andrew H. Owner > "The updates are glitchy as hell. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179) Cindy L. Wellness Director > "I love the feature that shows members who have not been in recently so we can reach out to them." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431) KF Kelsey F. Manager > "its weird and I dont want my clients being advertised other studios on the platform" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239) Edison F. Front Desk Administration > "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006) SH Stacy H. owner, lead instructor > "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236) CB Casey B. Program engineer > "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363) RF Rebecca F. Studio Manager > "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346) [View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/) ## User interface 4.67 (795) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) 4.02 (2,990) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important Peek Pro Top features 39/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features) Mindbody 33/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/40229/MINDBODY/#features) ### Recognition Peek Pro is recognized as a top-rated tool in 1 Capterra Shortlist reports Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Peek Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mindbody Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Peek Pro - By Peek Travel - Located in United States - Founded in 2011 Mindbody - By Mindbody - Located in United States - Founded in 2000 ## Popular Comparisons [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,768)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 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4.0 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/40229-174830/MINDBODY-vs-GlossGenius) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Contact vendor for pricing Price €9.9/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $99/month Price $39/month 4.0 Features 4.3 3.9 Ease of Use 4.6 [View full 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