# Compare Mindbody vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Peek Pro and Mindbody based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-142459/MINDBODY-vs-Peek-PRO-Tour-Operator-Software

---

# Peek Pro vs Mindbody Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Peek ProMindbody2/4 selected

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [794 reviews](#user-reviews)

Positive

741

Neutral

15

Negative

38

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$99.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,982 reviews](#user-reviews)

Positive

2,237

Neutral

359

Negative

386

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,165 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

65%Fit

Missing features

Feature ratings

Online Booking

4.3

Booking Management

4.2

Calendar Management

4.2

Availability Management

NA

Channel Management

NA

User satisfaction

User satisfaction

4.7

User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.0

User reviews[2,982](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

Best for

Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more.

## User reviews

Pros & cons

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

MI

Mariko I.

Director and Owner

> "So far no major issues with using this new booking system."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4722231)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

EW

Elton W.

Owner

> "Customer support is the best in my opinion."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time...."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system &..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

EG

Enrique G.

CEO

> "Reports, sometimes are difficult and dont give you the detail information."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

KK

KarriLynn K.

Spa Manager

> "On the Fence, very difficult to learn and very difficult to set up or reach Customer Service - I've had to wait 30 min - 4 hours."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033715)

MF

Marc F.

Captain of Customer Success

> "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

SP

SAROJBEN P.

Caregiver

> "Mindbody has great customer service and allows my patients to access beauty and wellness needs in a single platform."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6275567)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

MC

Matthieu C.

Head Crossfit Coach

> "It lacks a native fitness programming and logging tool like Wodify has."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

JC

Jason C.

Owner

> "Mind body capital, Customer support, ease of use, appointment management, employee management & features"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033693)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

AD

Alexandrew D.

Director

> "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

MC

Matthieu C.

Head Crossfit Coach

> "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

SM

Scott M.

Managing Member

> "It truly was the best ROI of any other system we ever implemented, managing up to 900 lessons per week across two locations."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6788363)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "Some classes or prices aren’t always updated accurately."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JB

Julie B.

Owner

> "I like the integration of third-party apps, like Classpass."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SM

Scott M.

Managing Member

> "It's not designed for weekly recurring appointments like private music lessons."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6788363)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

MF

Marc F.

Captain of Customer Success

> "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

AT

Anne T.

Owner

> "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

JT

Jonathan T.

Business Owner

> "I was pleasantly surprised when I was given consideration for my years of Loyalty and being charged based on the size of my business. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

JD

Jane D.

Owner

> "Tech support is still ok but often supported by too much blurb and difficult to identify."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337)

MM

Myron M.

Fitness Consultant

> "Easy to use, helps with scheduling clients/classes, and reports are easily produced."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

SJ

Samantha J.

Owner and Operator

> "Mindbody has helped track my clients sessions effortlessly. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7038646)

Becky R.

Music Teacher

> "Interface not as intuitive as other options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092)

CO

Chris O.

Trainer

> "Even when complex it allows for a wide variety of options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046441)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

EG

Enrique G.

CEO

> "Also the payment process is very useful, though the time to deposit is long."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

AW

Amelia W.

Studio Owner

> "Hard to fix things in the client profile or update the client packages. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331)

NV

Nicolas V.

Volleyball Coach

> "It's nice to be able to look at my appointments from this week to next month."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

JM

Jonathan M.

Founder

> "The worse part is the customer service that was sometimes very good sometimes very bad depending on the person you talk to on the phone."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6802812)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

JM

Jordan M.

Front desk

> "Mindbody can also be fairly slow and that can make transactions feel very tedious."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880)

SS

STephen S.

GM

> "It’s easy to use, convenient for booking classes, and helps me stay organized with my fitness routine."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

## User interface

4.68 (794)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,982)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Peek Pro

Top features

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

Mindbody

33/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

### Recognition

No recognitions have been awarded to Peek Pro

No recognitions have been awarded to Mindbody

### Deployment & support

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

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[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,280)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Contact vendor for pricing

Price

€9.9/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$99/month

Price

$39/month

4.0

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/40229-127994/MINDBODY-vs-Jobber)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,280)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$99/month

Price

€9.9/month

4.0

Features

4.4

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/40229-140086/MINDBODY-vs-Simplybook-me)