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Mindbody vs WellnessLiving: Which is a better fit?

Updated on December 5th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 15,739 reviews from Appointment Scheduling users.
% Fit
Feature ratings
Appointment Management
4.2
Online Booking
4.3
Calendar Management
4.2
Confirmations/Reminders
4.3
Client Management
3.9
% Fit
High performer
Feature ratings
Appointment Management
4.3
Online Booking
4.4
Calendar Management
4.3
Confirmations/Reminders
4.4
Client Management
4.3
User satisfaction
4.0
User reviews2,860
Ease of use
3.9
Functionality
4.0
Value for money
3.6
Customer support
3.8
4.3
User reviews500
Ease of use
4.2
Functionality
4.2
Value for money
4.2
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Class, event, membership, or appointment-based businesses looking for an affordable, reliable, easy-to-use platform to manage & grow their business and take their client experience to the next level.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Melanie E
Owner
4.0

Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.

How Capterra sources reviews
View all video reviews
Kaysan J
CEO
5.0

Eric J.: My name is Eric. I'm the managing director and office manager for Body Basics Wellness Center in Reisterstown, Maryland. Our company is about one to 10 employees, and I would rate WellnessLiving a five. We currently use WellnessLiving as our CRM, which is our customer relationship database. It basically holds all of our customers. We book appointments, schedule appointments. We do all of our transactions through the application. We also are able to produce reports, track sales. We do marketing from it. Another of other features that we use internally, we're able to communicate with clients through email, through text message pretty seamlessly. We also use it to do marketing campaigns through social media as well as through email outlet. What else we use it for? We also use it for our reviews. Customer reviews are done in WellnessLiving similar to what they would do in a Google Review. So, we use all of those things on a day-to-day basis. The thing I like most about WellnessLiving is it's very user-friendly. It was easy to interface with it or integrate it into our current network. Not a lot of ramp-up time to get it really going in initial setup and implementation of it. The staff was very friendly, very patient, but also worked to expedite the process of getting us up to speed, so we could launch quicker than our anticipated date. I also liked the layout of the application. The functionality is very easy to learn. It's not cumbersome. The navigation around the site is pretty fluent. It's very flexible and it was easy for us to train our staff and for us to really learn it in a very quick time. The thing I dislike, or it's a little frustrating, is when you have some issues, maybe functionality or something else going on, there is a little difficulty getting a response quicker than you would like. So I know they're working on that, but that turnaround time can be a little bit frustrating, just waiting to hear back from the staff or the management there. So, that's been the most challenging thing. Again, I know they're working on it. They use a community form for you to put new issues and bring up current issues to see if other people have brought those issues forward, and you can look in that form to see if there's answers for your issues, but that's probably one of the most difficult things is reaching out to them and then taking a while for them... I say a while, but at least twenty-four, about forty-eight to seventy-two hours sometime, before you hear something back from them.

How Capterra sources reviews
View all video reviews
User interface
40229 video thumbnail}
1 Video
145039 video thumbnail}
1 Video
40229
5 screenshots
145039
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Mindbody

14/30
  • Access Controls/Permissions
  • Availability Management
  • Client Database
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Email Management
  • Employee Management
  • Group Scheduling
  • Mobile Access
  • Online Payments
  • Recurring Appointments
  • Reporting & Statistics
  • Wait List Management
  • Activity Dashboard
  • API
  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Management
  • Client Portal
  • Customizable Forms
  • Customizable Templates
  • Email Marketing
  • Multi-Location
  • Online Booking
  • SMS Messaging
  • Website Integration
See All features
Hide Appointment Scheduling Software Features -

WellnessLiving

Top Features
17/30
Show Appointment Scheduling Software Features +
Mindbody
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WellnessLiving
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mindbody
  • By Mindbody
  • Located in United States
  • Founded in 2000
WellnessLiving
  • By WellnessLiving Systems
  • Located in Canada
  • Founded in 2012
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