# Compare Mindbody vs MassageBook 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mindbody and MassageBook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/40229-147523/MINDBODY-vs-MassageBook --- # Mindbody vs MassageBook Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MindbodyMassageBook2/4 selected [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (444)](https://www.capterra.com/p/147523/MassageBook/reviews/) [## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting Price $99.00/month Value-for-Money 3.6 Functionality 4 Ease of Use 3.9 Customer Service 3.8 Reviews Sentiment Based on [2,990 reviews](#user-reviews) Positive 2,243 Neutral 359 Negative 388 [## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (444)](https://www.capterra.com/p/147523/MassageBook/reviews/) Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Sd Based on [444 reviews](#user-reviews) Positive 416 Neutral 16 Negative 12 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,956 reviews from massage therapy software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Feature ratings Appointment Scheduling 4.5 Appointment Management 4.2 Online Booking 4.2 Calendar Management 4.2 Booking Management 4.2 86%Fit High performer Feature ratings Appointment Scheduling 4.8 Appointment Management 4.8 Online Booking 4.8 Calendar Management 4.8 Booking Management 4.7 User satisfaction User satisfaction 4.0 User reviews[2,990](https://www.capterra.com/p/40229/MINDBODY/reviews/) Ease of use 3.9 Functionality 4.0 Value for money 3.6 Customer support 3.8 User satisfaction 4.7 User reviews[444](https://www.capterra.com/p/147523/MassageBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more. Best for Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals. ## User reviews Pros & cons AM Ali M. Owner > "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487) Jonathon S. Owner and Teacher > "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275) ZH Zachary H. Fitness Manager > "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780) JT Jarvis T. General Manager > "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) JT Jarvis T. General Manager > "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) JT Jarvis T. General Manager > "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) AM Ali M. Owner > "MINDBODY reliably handles our scheduling, client management, and payments in one place." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487) CB Casey B. Program engineer > "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363) JT Jonathan T. Business Owner > "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844) NV Nicolas V. Volleyball Coach > "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553) RS Razvan S. Fitness Manager > "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards,..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745) AM Ali M. Owner > "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487) VR Verified Reviewer Yoga Teacher and Consultant > "The software is wonderful for the front end but the back end requires much more UI research and revamping." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130) KW Kathleen W. Owner > "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402) MH Michelle H. Practitioner > "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666) MW Mekailah W. Front Desk Receptionist > "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814) ZH Zachary H. Fitness Manager > "The simple check in app for class attendees works well for my fitness center." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780) MB Michele B. owner > "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983) MD Maria D. Fitness Supervisor > "It is a great tool for booking classes, courses and for scheduling. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949) JB James B. Manager > "Too many off topic results are found that don't relate to the search terms." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201) NV Nicolas V. Volleyball Coach > "The ability to manage employees and payments is perfect for what I need." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553) MS Melissa S. Director of Marketing and Communications > "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047) AG Aubrey G. Receptionist > "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528) MH Michelle H. Practitioner > "It is more complicated than it should be to scheudle yourself, to book appointments and block out time." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666) JT Jonathan T. Business Owner > "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844) BB Benjamin B. Chiropractor > "I need the ability to write notes for clients and it doesn't allow me do this easily." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571) DT Dawn T. Owner > "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609) SS Sandy S. Owner > "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444) DT Dawn T. Owner > "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609) JT Jarvis T. General Manager > "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229) HS Helena S. Owner > "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271) PW Paul W. Founder and Owner > "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128) MF Marc F. Captain of Customer Success > "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354) CM Carolyne M. Owner > "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542) LJ Lauren J. Hair stylist > "The best part is one app for different studio I go to and it keeps my history." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590) AG Aubrey G. Receptionist > "If I had to pick something I don’t love, it would be the frequent maintenance periods." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528) JT Jonathan T. Business Owner > "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844) MC Matthieu C. Head Crossfit Coach > "It lacks a native fitness programming and logging tool like Wodify has." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030) MH Michelle H. Practitioner > "I like the photos that help you conceptualize the services and offerings." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666) SS STephen S. GM > "The app can be glitchy at times, with slow load speeds and confusing navigation." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149) SR Shayne R. On-site Coordinator > "This Mindbody software helps me to stay organized with my clients." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635) RP Rachel P. Physical Therapist, Pilates Instructor, Operations Manager > "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513) AL Andi L. Associate Director > "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653) LE Lucy E. Director Wellness and Fitness > "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476) TS Tyler S. owner > "ability to take CC to hold appointments, clean look, quick real time online booking." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854) JB Julie B. Owner > "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233) JB Julie B. Owner > "The ability to add programs to help you get what you need done faster, especially not to miss phone calls." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233) AD Alexandrew D. Director > "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives." [See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091) AL Andi L. Associate Director > "Class management, reporting features, client management are all strong features of Mindbody." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653) MC Matthieu C. Head Crossfit Coach > "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030) SR Shayne R. On-site Coordinator > "I believe that this is a good software to help me to meet the organizational needs of our business." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635) NS Nicole S. LEAD > "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139) AT Anne T. Owner > "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use of the..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640) KN Kelsey N. Marketing Manager > "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542) NA Nick A. Founder > "The class and appointment management is simple and the notifications make it impossible to forget a client." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535) AH Andrew H. Owner > "My clients get frustrated that they can't get help with their accounts too." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179) JT Jonathan T. Business Owner > "I was pleasantly surprised when I was given consideration for my years of Loyalty and being charged based on the size of my business. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844) MF Marc F. Captain of Customer Success > "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354) FE Farrah E. Director of operations > "i like the new features of analytics to, the snapshot gives you a quick bird view." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388) Jonathon S. Owner and Teacher > "I haven't scheduled a single customer with them or had a single onboarding session with them." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275) MM Myron M. Fitness Consultant > "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507) MB Michele B. owner > "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983) CO Chris O. Trainer > "Even when complex it allows for a wide variety of options." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046441) JD Jane D. Owner > "Tech support is still ok but often supported by too much blurb and difficult to identify." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337) LJ Lauren J. Hair stylist > "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590) AK Andrea K. Business Owner > "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907) NV Nicolas V. Volleyball Coach > "It's nice to be able to look at my appointments from this week to next month." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553) Becky R. Music Teacher > "Interface not as intuitive as other options." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092) SS STephen S. GM > "Great for discovering new studios, managing schedules, and staying consistent with workouts." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149) FA Fiona A. Owner and Company Director > "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078) AR Abigail R. Corporate Wellness Concierge > "I'm able to store account info, take payments seamlessly and utilize scheduling in one app" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602) AW Amelia W. Studio Owner > "Hard to fix things in the client profile or update the client packages. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331) ED Emily D. COO > "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed..." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699) JM Jordan M. Front desk > "Mindbody can also be fairly slow and that can make transactions feel very tedious." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880) AC Amanda C. President > "The various features available and the potential of these features to help grow my attendance." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149) AH Andrew H. Owner > "The updates are glitchy as hell. " [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179) IM Insel M. owner > "It provides the full spectrum of tools needed for my yoga studio." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831577) KF Kelsey F. Manager > "its weird and I dont want my clients being advertised other studios on the platform" [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239) VR Verified Reviewer Director of Membership > "Mindbody software is a robust platform designed to streamline business operations for wellness and fitness establishments." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351246) SH Stacy H. owner, lead instructor > "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access." [See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236) [View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/) SD Skylr D. Licensed Massage Therapist and Business Owner > "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145) HM Heidi M. Massage Therapist > "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660) SR Stephanie R. Licensed Massage Therapist > "Also the online booking, website integration and the ability to have memberships and sell gc's is also great." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133597) AB Anna B. Owner > "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake form..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693) SMJ Shawn Marie J. Licensed Massage Therapist > "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455) PORTIA B. Owner LMT > "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) TR Toni R. Business Owner, Massage Therapist > "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970) SD Steve D. Massage Therapist and owner > "The fees associated with using Square for payments was high, especially for memberships." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133034) JD Julie D. Owner > "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428) AeS Aimée S. Founder and Massage Practitioner > "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while also..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) KW Khloe W. Massage therapy > "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269) CC Charlotte C. Owner > "sensitive content hidden\] replies and the replies do not fix my needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) DK David K. administrator > "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) TS Tara S. Owner and LMT > "my massagebook reviews cannot go on google" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483) VR Verified Reviewer LMT ESTI Admin > "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) GB Gudjon B. Massage Therapist > "Lack of control over data, such as mailing lists." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663) PORTIA B. Owner LMT > "My clients love being able to book and pay for their appointments online, saves me time too!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) OB Olena B. Massage Therapist > "Also, Add-ons services are not visible as services and promotions." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652) JJ Jennifer J. Admin > "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an expedient..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713) TC Terri C. Owner, Massage Therapist > "With my short term experience it looks like I can only do this through the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688) AL Agyness L. Business Owner > "I needed a service that was an all-in-one package and this is just what i was looking for." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778) LS Letha S. Massage therapist > "Unable to opt out of text notifications when booked" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) EV Erin V. Licensed Massage Therapist > "I was excited there were options to send intake forms and receipts." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049) CW Cassidy W. Massage therapist, owner > "Didn't reliably sync with my personal calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119) JF James F. Owner and man in charge of everything. > "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) OV Olivia V. Owner/operator > "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) KO Kriscynthia O. Owner/Massage Therapist/Esthetician > "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795) SC Sharon C. Massage Therapist > "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958) WG WEI G. Massage Therapist > "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) AR Amanda R. Massage and Bodywork Therapist > "The marketing fees seem very high." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) SD Susan D. Owner and Operator > "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) GW Gina W. Owner Massage Therapist > "I mean, I’m not fond of their online credit card rate but they are probably below everyone else." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245) MO Michelle O. Owner > "It was very easy to customize service descriptions, post photos, etc." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) TT Tracy T. Massage Therapist > "It took me a while to get all of the information in, but that is because I am not a great computer user." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459) VR Verified Reviewer LMT ESTI Admin > "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) CC Charlotte C. Owner > "I can’t even enter the payment." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) JG Jessica G. Massage Therapist-Owner > "The tutorials and excellant prompt & effective customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551) GC Gerry C. owner > "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were booking..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273) JF James F. Owner and man in charge of everything. > "I've received new clients through their site and eliminated bogus/scam clients as well." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) CH Christopher H. LMT > "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly and..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930) WG WEI G. Massage Therapist > "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) DJ Deb J. Owner, LMT > "The fact that I can’t group family members together and collect/ split payments across family members." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101) MM Michelle M. Massage Therapist > "I also like the SOAP note attached to each session." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) LS Letha S. Massage therapist > "I wouldn't be using it if my clinic didn't have it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) CK Celeste K. Owner and LMT > "It was so much easier for my clients to book from the other software i was using." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360) AeS Aimée S. Founder and Massage Practitioner > "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) BA Brooke A. Massage therapist > "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194) KE Kenneth E. Massage Therapist > "The problem is less them than Square. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179) CS Chanel S. Massage Therapy > "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349) OV Olivia V. Owner/operator > "Clients have a hard time finding the gift Certificte option on the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) AR Amanda R. Massage and Bodywork Therapist > "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) TT Tamia T. LMT > "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048) SM Susan M. Program Coordinator > "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480) KB Kierra B. Esthetician > "I had a little trouble figuring out how to navigate through the site when I was creating my page." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574) MO Michelle O. Owner > "The ease and efficiency of setting up your business page and scheduling." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) LM Laurie M. Myofascial release therapist > "The expense." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718) ZM Zola M. Owner > "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630) KC Kellie C. Massage Therapist > "Booking gets a little confusing when we share one room." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024) AD Amy D. Licensed Massage Therapist and Business owner > "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) MM Mamapalo M. Manager > "Doesn't integrate with Google Calendar" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298) RL Rolando L. Massage therapist > "I am pretty sure my massage therapist business is going to shine working in your platform." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961) EW Ebony W. Licensed Massage Therapist > "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583) DK David K. administrator > "The support agents were very friendly, patient, knowledgeable, and effective." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) KM Kristi M. Business owner operator > "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718) AD Amy D. Licensed Massage Therapist and Business owner > "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) RD Robin D. Owner > "it's pretty basic and don't have much. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476) MM Michelle M. Massage Therapist > "I especially love the app I was able to download to my phone." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) KC Kevin C. Massage Therapist > "The phone app can be tricky to book." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983) MLP Molly Lou P. Business Manager > "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) NR Nicole R. Masssage Therapist > "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363) SD Susan D. Owner and Operator > "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) BS Brittany S. owner, LMT > "The biggest challenge is running reports for payroll calculation." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357) DB Dina B. Lisenced Massage Therapist, Licensed Esthetician > "They really have taken care of a lot of the big and small issues with running a website and your own business." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6510424) MM Maggie M. LMT > "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910) KB Kelley B. Massage Therapist > "Customer service is top notch. When running a small business the back up system support is very important to me. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6436178) BB Ben B. CEO > "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719) Heather Karr J. Massage Therapist > "One of the things that is unique with them is the great customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277) MR Michelle R. Owner/Lead Therapist > "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486) WR Whitney R. Massage Therapist > "I love all the ways you can customize and use this to fit your business needs!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6442027) MS Melissa S. Massage Therapist > "I do not like that canceled appointments remain on my Google calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458) [View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/) ## User interface [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) 4.02 (2,990) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) 4.71 (444) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Mindbody 40/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/40229/MINDBODY/#features) MassageBook Top features 44/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/147523/MassageBook/#features) ### Recognition Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports MassageBook is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Mindbody Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MassageBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mindbody - By Mindbody - Located in United States - Founded in 2000 MassageBook - By 2Book - Located in United States - Founded in 2013 ## 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