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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Independent fitness business owners. Gyms, CrossFit, Pole, Pilates, Yoga, Small Group PT, PT, Martial Arts, Dance, Groupex, Bootcamp, Boxing, Fitness Clubs.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive.
Sometimes the Repeat function says error and that I haven't chosen dates when I have.
Everything and also when dealing with customer service, all an excellent service. Requesting feature updates and functionality has also been brilliant.
As they are constantly unregistering themselves, and not showing up on late cancellations or no shows reports).
It's awesome, so easy to use and manages everything I need. Support is fantastic and the whole system just saves me so much time and stress.
On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.
They have been very helpful from day 1. I am not the best with technology, any questions I have are replied to quickly with useful information to help run my business more efficiently.
Its not a major issue, and doesn't affect the way the system works but it can be a little confusing.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Kayla: I'm Kayla. I'm a communication and speech coach. I'm a solopreneur and I give TeamUp a 4 out of 5. Before using TeamUp, I was using Google Calendar to have my meetings with international clients, and it became a bit of a hassle because it was very hard to share openly what those calendars were with my clients. So I ended up making the switch to TeamUp. When I had collaborated with some other companies in the e-learning space and in the coaching spaces, all of them were also using TeamUp, so it was the first option that I considered. And I saw that it was really easy for them to host group sessions as well as small group meetings with people from all over the world. And there were never any confusions with time zones and time differences, which is a really relevant thing for me in my business. TeamUp was very easy to integrate into my business. It's very self-explanatory. As soon as you sign up, you can easily see where to add on new calendars, create new events, and how to share them with people. So even if you're not a very tech-savvy person, it's very easy to set up, which is a big benefit for me as a solopreneur. Double check and make sure that all of the integrations that you have with Google Calendar or maybe other calendars that you use in your business, make sure that your integrations are all set up appropriately before openly sharing your calendar for your business, just so that you don't have any glitches and that everything is really clean as you step into using TeamUp as your primary calendar.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
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