# Compare Mindbody vs Upper Hand 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and Upper Hand based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-151570/MINDBODY-vs-Upper-Hand

---

# Mindbody vs Upper Hand Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyUpper Hand2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$79.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,993 reviews](#user-reviews)

Positive

2,244

Neutral

359

Negative

390

[## Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Starting Price

$79.00/month

Value-for-Money

4

Functionality

3.8

Ease of Use

3.9

Customer Service

4.3

Reviews Sentiment

AT

JD

AD

Based on [110 reviews](#user-reviews)

Positive

85

Neutral

13

Negative

12

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,777 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Mobile Access

4.2

Booking Management

4.3

Calendar Management

4.2

Real-time Scheduling

4.5

Customer Database

4.1

75%Fit

Feature ratings

Mobile Access

3.9

Booking Management

5.0

Calendar Management

3.8

Real-time Scheduling

4.5

Customer Database

3.0

User satisfaction

User satisfaction

4.0

User reviews[2,993](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

4.1

User reviews[110](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software.

Best for

Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training.

## User reviews

Pros & cons

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

VR

Verified Reviewer

Director

> "Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7156257)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards, their..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases don’t..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

ML

Marisa L.

Owner

> "After implementation, I discovered that the platform did not function as represented during the sales process."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7164334)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

FE

Fatemeh E.

Data Analyst

> "Mindbody makes it really easy to find, book, and manage fitness classes from different studios in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7167773)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if there..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed offering..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

Cindy L.

Wellness Director

> "I love the feature that shows members who have not been in recently so we can reach out to them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431)

RF

Rebecca F.

Studio Manager

> "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our clients..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346)

Edison F.

Front Desk Administration

> "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006)

EG

Enrique G.

CEO

> "Reports, sometimes are difficult and dont give you the detail information."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

CB

Casey B.

Program engineer

> "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

KK

KarriLynn K.

Spa Manager

> "On the Fence, very difficult to learn and very difficult to set up or reach Customer Service - I've had to wait 30 min - 4 hours."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033715)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we have..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SS

Sandy S.

Owner

> "With its long history in the business, I'm surprised at how many times I still have to call support to problem solve for me."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

TD

Tayler D.

Lead Burn Ambassador

> "Easy scheduling and customization options!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7133382)

MM

Mel M.

CEO

> "It takes 10 phone calls to find the one person who might be able to help, but then the fix doesn't work the next day."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6423079)

TC

Tamsin C.

Owner and Manager

> "Overall, it is has all the features a business could need to run smoothly, and continue to grow."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7074877)

SH

Stacy H.

owner, lead instructor

> "Integrating with gym access was a nightmare and really brought out a lot of scheduling flaws in the system"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

AK

Andrea K.

Business Owner

> "We are able to charge students who come into our studio using the business app from our phones."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

AT

Adron T.

Fitness Trainer

> "What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

AT

Adron T.

Fitness Trainer

> "What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

JD

John D.

owner

> "This software takes care of all my biz needs, Calendar , Scheduling, income , memberships , camps, point of sale..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766747)

BM

Bill M.

Owner

> "Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

AD

Alex D.

Owner

> "It has a lot of functionalities, and has the foundation to eventually be able to handle everything a business might..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

CP

Chris P.

Trainer

> "I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749666)

AD

Alex D.

Owner

> "The support staff, or specifically our point of contact, has been very responsive, helpful, and helped implement..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

BM

Bill M.

Owner

> "We recieve constant feedback from customers that the online process is confusing to navigate."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

DR

Dominic R.

Organizational Baseball Development Coach

> "I have known Upperhand for a while now and I used MINDBODY first but as Upperhand has grown the ease of use and their..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

NP

Nicole P.

Operations manager

> "The fact that clients can’t use their credits for all of their participants."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3756223)

DR

Dominic R.

Organizational Baseball Development Coach

> "They have an amazing ability to grow and implement what real users are asking to improve."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

KO

Kasey O.

Business Owner

> "Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

MD

Mason D.

Soccer coach

> "I think the workflow will improve but you can do almost anything and it is vital to our small business"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3768122)

JW

Josh W.

Owner

> "Many clients get confused between parent and participant profiles."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746764)

DR

David R.

Owner/Lead Performance Coach

> "It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3748430)

LF

Lindsay F.

Chief of Staff

> "We get emails DAILY about things not working. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747718)

AB

Andrew B.

Owner

> "It has gotten faster and better by the day s mouth, year!"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6109007)

MN

Mark N.

Director of Sales & Marketing

> "The banking reporting is not clear."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746775)

ES

Edward S.

Owner

> "This software has a lot of features and it is constantly being updated with new features. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746770)

MB

Matthew B.

Owner

> "Doesn’t offer a good private training booking experience."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760942)

BL

Bret L.

Owner

> "Setting up events and changing to meet customer needs is super easy. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

JC

Jamie C.

Assistant Club Director

> "We had clients who indicated that the site was not user friendly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766178)

DR

Dan R.

Operations Manager

> "Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get to..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747091)

JK

Joe K.

Owner

> "The bubble nobody ever answers"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713)

BL

Bret L.

Owner

> "Over it is a great platform to manage a multi use facility. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

KG

Kevin G.

Owner

> "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779)

JS

Jennifer S.

Director of Marketing

> "So far its been a good tool for us that is much less expensive than what our company was previously utilizing."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

DS

Dale S.

Co-Owner

> "So now we have to call these clients ask for their credit cards and tell them we need to charge them twice."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

KO

Kasey O.

Business Owner

> "I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

LM

Liz M.

CEO

> "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527)

JS

Jennifer S.

Director of Marketing

> "Ease of use and ability to schedule events quickly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

PC

Patrick C.

President

> "Every time I do not like something and I make a suggestion they work as fast as they can to make software updates. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2493150)

KO

Kasey O.

Business Owner

> "Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

RS

Rob S.

Owner & Director of Operations

> "I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835)

KO

Kasey O.

Business Owner

> "Thankfully they do this everyday so they are well rounded."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

DS

Dale S.

Co-Owner

> "I guess you get what you pay for."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

[View Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,993)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)

4.06 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Mindbody

24/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

Upper Hand

Top features

28/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/151570/Upper-Hand/#features)

### Recognition

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Upper Hand

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Upper Hand

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

Upper Hand

-   By Upper Hand
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

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