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Mindbody vs FitSW: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 2,534 reviews from Fitness users.
% Fit
High performer
Feature ratings
Online Booking
4.3
Client Management
3.9
Booking Management
4.2
Payment Processing
4.1
Membership Management
4.3
% Fit
Not enough reviews
Feature ratings
Online Booking
4.0
Client Management
4.5
Booking Management
--
Payment Processing
4.5
Membership Management
5.0
User satisfaction
4.0
User reviews2,869
Ease of use
3.9
Functionality
4.0
Value for money
3.6
Customer support
3.8
4.4
User reviews198
Ease of use
4.4
Functionality
4.2
Value for money
4.5
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

1) Individual personal trainers & fitness coaches both online and in-person. 2) Gyms that want to manage all their trainers and provide their trainers with tools to manage all their clients.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Melanie E
Owner
4.0

Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.

How Capterra sources reviews
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Channéll H
Small Business Owner
5.0

Channell H.: Hi, I'm Channell, small business owner. I give FitSW a five out of five rating. For more reviews like this, click below. Before FitSW I tried Trainerize, but app didn't quite work for my growing business. I needed demos. I needed direct client contact. It just wasn't quite the level of customization that we were looking for to make sure that we were delivering custom programs, rather than cookie cutter programs to our clients. I chose FitSW because the customer service and the management was extremely responsive. After I started working with FitSW, I realized how amazing they were at delivering to our custom needs. As a newer company, we had a lot in common, and it was really fun to see them growing, and listening to the feedback from their small business customers. For us, it was really important that we could deliver customized value to our clients. We could provide exercise libraries. We could make sure that we were chatting with them in real time, and delivering the inspiration we wanted to. Getting started with FitSW was easy. The customer service was great, and I was able to get walked through all of the products, the features, and the offerings. They have great guides that allow you to figure out what you're doing, and communicate that to your customers. If you're considering using FitSW, I highly recommend that you download a free trial, and reach out. FitSW can connect you with businesses like mine, or you can use their standard version. FitSW does offer custom apps for small businesses, where you can work with their business partners, or you can work with them directly. No matter what you do, make sure that you reach out, send an email, and start a free trial.

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User interface
40229 video thumbnail}
1 Video
152377 video thumbnail}
1 Video
40229
5 screenshots
152377
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Mindbody

35/44
  • Activity Tracking
  • Communication Management
  • Customizable Branding
  • Discount Management
  • Instructor Management
  • Lead Generation
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Management
  • Client Management
  • Client Portal
  • Contract/License Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Templates
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Inventory Management
  • Marketing Automation
  • Member Communication
  • Membership Management
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Reminders
  • Self Check-In/Check-Out
  • SMS Messaging
  • Third-Party Integrations
  • Wait List Management
  • Website Integration
See All features
Hide Fitness Software Features -

FitSW

Top Features
41/44
Show Fitness Software Features +
Mindbody
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FitSW
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mindbody
  • By Mindbody
  • Located in United States
  • Founded in 2000
FitSW
  • By FitSW
  • Located in United States
  • Founded in 2009
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