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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Yoga teachers or studio owners who are looking for an easy-to-use and free yoga booking system to handle their business online, all in one place.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Ve found momoyoga to be very helpful, friendly and the system is so user friendly. M very happy with it as a platform for my studio.
On the rare occasion that I have a question or problem with this software, customer service is done by email only.
It is user friendly and not overly complicated. However I have to say value for money is great, the customer care is very reliable and over all I am extrememly happy.
Well, I haven’t seen things that I can criticise because I have use it only for one month.
Whenever I've needed to chat to customer support they've been super helpful and reply very fast. They're also very open to suggestions on how to improve the platform which is nice.
Customers can sucessfully cancel a class 24 hours before but not the day of. This is being looked at by customer service right now.
I now have great insight in the number of students, which classes are popular, my sales, I can reach my students all at once if, for example I have to cancel a class.
There is no administrator app to manage classes.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Mindbody
Top FeaturesMomoyoga
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