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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Manage and grow your medical weight loss clinic with Wylie's HIPAA-compliant, integrated business management & EMR Software. All of the features you need, on one easy-to-use platform!
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
The letters and communication feature is nice and allows the opportunity to save templates for fast and easy correspondence.
Some of the aspects we need don't work well. It's often confusing how the invoices read on the customer accounts and how some transactions aren't included in account transactions.
What I love most about this software is the ease of use and all of the functionality including my POS and schedule are all combined. I also love that it's in the cloud so I can access it anywhere.
Doing inventory used to be a real pain. It is so much easier now.
Overall the software is a good value and they are contently trying to improve the product. Just like any other platform out there, there are some good things and things that could be improved.
Also, originally, it was hard to edit products out of the system.
Have loved the POS for inventory, sales and reports since we started using 4 years ago. This is wonderful, very accessible and supportive of our needs.
We have experienced problems with the inventory section. We need a more comprehensive inventory program and had to purchase another system for this.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
Top FeaturesWylie for Weight Loss
Wylie for Weight Loss
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