Mindbody vs Member Jungle: Which is a better fit?

Just an amazing system, customer support, quality of the product and how easy it is to use.

For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.

I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.

So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.

Mahmut M

Regional Product Admin. Coordinator

With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.

My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.

The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.

Yakira Y

Owner

Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.

Allows Members to be responsible for their own information and have more active involvement in the Chapter which in turn allows me (Membership Officer) to have more free time to 'ride & have fun.

Given the above limitation, lack of an event option to restrict event ticket sales to 1 ticket per member. Cant use the event attendance reports where members purchase more than one ticket.

It is an affordable platform with great scope as a website builder capable of managing our events and member engagement. The back end is easy to navigate and use.

Initially I found the program confusing, frustrating with a number of teething issues.

Communicating with our members is very easy and the app (particularly the new engagement features) is brilliant.

Inability to register multiple family members for an event or annual membership without having to log off and on for each member. We require a separate permission form for each member for each event.

Overall experience is very good, it has reduced the man hours involved in member adminstration, and event organisation significantly. I find the customer support very responsive.

Figuring out the building blocks behind the website so that the right things went into the right places.