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better software since 1999
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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Health and wellness professionals who want to work more efficiently, support clients better, and scale their businesses beyond 1:1 consultations.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Practice Better is fabulous - it has everything I need to run a successful coaching practice as well as fabulous features for running group programs and courses.
The biggest disappointment for me was the lack of scale for package offerings. To jump from $25 a month to $60 is a huge stress.
I have enjoyed using practice better. With me just starting it has been nice to have most things in one place.
I may have overlooked this as a feature but I tend to just cancel and then add a comment.
Excellent customer care, lots of great features for my clients like food/mood journals, a very professional site to host my programs at.
Hard to say but may be not able to personalize it on the apps for patient with company colors.
I love the ease of use for myself and my clients. I love the organization and the weight it takes off of me for creating group programs, scheduling and housing my client's information.
It is a bit hard to learn the calendar set up and the settings for group sessions.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
Top FeaturesPractice Better
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