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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Home healthcare agencies, physical therapists, occupational therapists, speech language pathologists and more
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
I like the ease of use (it's very user-friendly). The staff is very friendly, knowledgeable, professional, and quick to resolve any issues or answer any request/questions.
Only problem I have with the software is that if a patient has been re-certed or discharged and there is a problem with the frequency it does not show on the frequency checker.
We get nothing but compliments from our agencies on how much they love the software. It was a major transition for my therapists, but now that they use the software, they are so grateful.
The font is small, and it's hard to edit mistakes when saved. The signature boxes make my sign look ugly all the time.
This software enables us to provide excellent documentation to our contract companies, and we feel good about the quality of care and paperwork we are providing to these agencies.
E. - warning if something is not completed on the documents before submitted. Or if one answer contradicts another answer, etc.
I am always able to reach someone at DTS if corrections are needed or if I need someone to walk me through something. I am very grateful to have such excellent customer service.
I dislike the lack of ability for registered clinicians to view assistants' weekly schedules at a glance.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
Top FeaturesTherapySync
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