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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Associations and societies
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
The interface is very easy to use, the website template is also nice and tidy, our members have been very happy with it. Also, the customer service has been impeccable.
Less flexibility with graphics throughout website. Colour distorts on banners - phasing to grey, it stops pictures popping.
From our first conversation through to the implementation the software we found the team to proactive, professional, friendly and honest.
My only real criticism of the platform is that it doesn't support MFA for any sign in - I do think this is a big problem especially for a site that holds PII and other relatively sensitive data.
Excellent - the rapid response to queries has been especially impressive: very reliable, very useful.
It is a shame that we can't schedule content posts in advance at the moment.
An excellent, easy to use platform that is supported by a quick and effective team who are ready to support with anything you are unsure of.
The functions available through white fuse are more limited than through wordpress generally so we sometimes have to do things in a roundabout way.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
White Fuse
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