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better software since 1999
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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Any service provider, including hair salons, nail salons, barbershops, pet groomers, mobile stylists, health and fitness trainers, home and repair specialists, and medical professionals.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
I love the price how easy it is to navigate through and the feature that text clients for you is awesome. I love this product and do recommend it all the time.
I have had a few wrong numbers in my records within my cuts because of this. And there seems to be a problem with the function that puts the time and date on the appointment.
I love the reminders and the ability to save their formulas and add pricing to their appointments. I am glad it stores all my clients and I can make their appointment automatically revolve.
I think the service scroll down should be right under the date ( when booking something) currently it gets lost near the bottom.
Free and amazing for being free. Used it to keep track of clients, appointments, notes and even lets you keep track of inventory super easily.
Inventory entry can be confusing get and complicated.
Convenient, shares my info on all my devices so can go from phone to iPad with ease. Clear and love that it confirmed appointment and sends reminders also.
The time wheel is a little frustrating sometimes. I have to double check it to make sure it's the right time.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
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