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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
fitDEGREE services brick and mortar, group class fitness businesses between 1 and 5 locations. Popular modalities include functional group fitness, yoga, pilates, barre, and dance.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
My teachers all agree, the interface is friendly and intelligent. With the service I've received so far, I am comfortable to reach out again with any questions as they arise in the future.
In the past, there were many accounts that would go unpaid because the software I was using wouldn't accurately show that information. I ultimately ended up losing money on those accounts.
I like that my clients like the app. They enjoy inviting each other to class and for the most part the software is user friendly.
Contracts should be labeled contracts not waivers. That was a little confusing.
Working with fitDEGREE has been better than I expected. They are very responsive and this has helped me feel confident along the way.
Android users seem to have more problems than apple users.
My overall experience has been great. I'm so happy I switched from MindBody and I'm able to contact the team directly to resolve issues or have them teach me something new.
Auto pay did not go through for one customer for quite some times.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Mindbody
Top FeaturesfitDEGREE
fitDEGREE
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