# Compare Mindbody vs Arketa 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and Arketa based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-212718/MINDBODY-vs-Arketa

---

# Mindbody vs Arketa Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyArketa2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[Arketa](https://www.capterra.com/p/212718/Arketa/)[4.3 (89)](https://www.capterra.com/p/212718/Arketa/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$79.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,993 reviews](#user-reviews)

Positive

2,244

Neutral

359

Negative

390

[## Arketa](https://www.capterra.com/p/212718/Arketa/)[4.3 (89)](https://www.capterra.com/p/212718/Arketa/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [89 reviews](#user-reviews)

Positive

72

Neutral

6

Negative

11

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 3,266 reviews from fitness software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Online Booking

4.2

Booking Management

4.3

Client Management

4.0

Calendar Management

4.2

Payment Processing

4.1

71%Fit

Feature ratings

Online Booking

4.2

Booking Management

3.7

Client Management

3.8

Calendar Management

1.8

Payment Processing

4.3

User satisfaction

User satisfaction

4.0

User reviews[2,993](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

4.3

User reviews[89](https://www.capterra.com/p/212718/Arketa/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software.

Best for

Fitness + Wellness studios and businesses.

## User reviews

Pros & cons

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

VR

Verified Reviewer

Director

> "Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7156257)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards, their..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases don’t..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

ML

Marisa L.

Owner

> "After implementation, I discovered that the platform did not function as represented during the sales process."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7164334)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

FE

Fatemeh E.

Data Analyst

> "Mindbody makes it really easy to find, book, and manage fitness classes from different studios in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7167773)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if there..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed offering..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

Cindy L.

Wellness Director

> "I love the feature that shows members who have not been in recently so we can reach out to them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869431)

RF

Rebecca F.

Studio Manager

> "Mindbody at the time of our usage did not allow for online registration for clients, payment systems for Canadians not the ability for our clients..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___5090346)

Edison F.

Front Desk Administration

> "You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707006)

EG

Enrique G.

CEO

> "Reports, sometimes are difficult and dont give you the detail information."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7041965)

CB

Casey B.

Program engineer

> "It’s user-friendly, easy to teach to new staff, and the reporting features save me a ton of time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

KK

KarriLynn K.

Spa Manager

> "On the Fence, very difficult to learn and very difficult to set up or reach Customer Service - I've had to wait 30 min - 4 hours."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7033715)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we have..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

SS

Sandy S.

Owner

> "With its long history in the business, I'm surprised at how many times I still have to call support to problem solve for me."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

TD

Tayler D.

Lead Burn Ambassador

> "Easy scheduling and customization options!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7133382)

MM

Mel M.

CEO

> "It takes 10 phone calls to find the one person who might be able to help, but then the fix doesn't work the next day."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6423079)

TC

Tamsin C.

Owner and Manager

> "Overall, it is has all the features a business could need to run smoothly, and continue to grow."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7074877)

SH

Stacy H.

owner, lead instructor

> "Integrating with gym access was a nightmare and really brought out a lot of scheduling flaws in the system"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

AK

Andrea K.

Business Owner

> "We are able to charge students who come into our studio using the business app from our phones."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

JW

Jackson W.

Founder

> "The customized mobile app that allows customers to check in without scanning anything is convenient. When the data is accurate, it is..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7007441)

Benjamin A.

Owner

> "Issues repeat themselves over and over, and they tell me something is fixed, only for the issue to reappear (or never be fixed properly,..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7008040)

SB

Sam B.

Co-Owner

> "It helps studios grow by providing powerful tracking, communication, and marketing features that enhance both the client experience and..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6647729)

CB

Cami B.

Owner

> "They have also made payouts nearly impossible, and have held my money for 2-3 weeks now, with no support given (despite multiple requests)..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7144535)

CB

Cami B.

Owner

> "I liked the user interface and the ease to embed webpages into my own website."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7144535)

Maria R.

Owner

> "We have lots more than 2 handfuls of members due to the billing issues."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7101307)

SS

Sydney S.

Founder

> "Additionally, Arketa offers impressive growth capabilities, allowing me to use the software to scale based on the needs of my business."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6427380)

CB

Cami B.

Owner

> "They state that they have studio support available on weekends, yet I am never able to get in touch with people."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7144535)

SS

Sydney S.

Founder

> "The software continually impresses with its frequent release of new features, keeping it at the forefront of technology. Whenever I have..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6427380)

AM

Anna M.

Kinesiologist

> "Small business owner, started my company in January BUT in field of fitness since 2004 and used many different platforms. Since the beginning..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6433601)

VP

Vera P.

Co-founder

> "After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6648271)

CF

Carl F.

CEO and President

> "It also turns out that their processing company, stripe, has a reputation for dropping customers who don't align with their political views..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6562654)

JH

Jillian H.

Owner

> "I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6771305)

DS

Donna S.

Co-Owner

> "The platform itself shows promise, but the internal knowledge gaps—combined with a sales team that overstates capabilities—create a..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6824339)

MM

Marlo M.

Owner

> "I chose Arketa because our yoga studio offers sliding scale pricing and the platform was able to acomodate that functionality."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6536617)

AM

Anna M.

Kinesiologist

> "It took me week or in some cases two weeks to fix one problem! or to find out about intake forms I needed for my client, or I needed a..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6433601)

KD

Katie D.

Owner

> "I also love the fact that they are also my credit card processor, so it saves a lot of time and space to keep everything housed under one..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6453198)

DS

Donna S.

Co-Owner

> "To make matters worse, when we reached out for urgent support the day before reopening—after working around the clock and sacrificing..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6824339)

Maria R.

Owner

> "They made lots of promises about features, and those promises were good so I bought the software."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7101307)

JW

Jackson W.

Founder

> "For companies that have a subscription based model, this can cost you thousands in."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7007441)

Kathy C.

Studio Owner

> "We went through everything in weekly zoom meetings, so that when it was time for my software to go "live" I was more than ready."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6631587)

DS

Donna S.

Co-Owner

> "When we’ve addressed these concerns with Arketa, they’ve denied ever making certain promises—even when multiple members of our team recall..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6824339)

AC

Alli C.

Owner and CEO

> "Fast service, so many tools for my studio, intuitive for business owners and instructors, clean appearance"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6609821)

Maria R.

Owner

> "They pretend that they are going to solve your problem, and leave it on the shelf."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7101307)

SB

Susan B.

Owner

> "The integration with ClassPass has been a game changer, as has all of the integrations with Google and Zoom. "

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6660376)

AM

Ashlee M.

Owner

> "The only thing that were having issues with is for some reason our time zone is wonky because we are in Arizona."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7015029)

AM

Ashlee M.

Owner

> "Overall, we would recommend this software to anyone looking for a cost effective CRM that gives you tools to automate your business."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7015029)

DS

Donna S.

Co-Owner

> "Rather than taking ownership, they deflect responsibility, often implying that any disconnect is due to a customer “misunderstanding.” If..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6824339)

SS

Sydney S.

Founder

> "I love Arketa for its continuous innovation, with a steady stream of new features that help keep my business relevant."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6427380)

JH

Jillian H.

Owner

> "As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6771305)

KH

Kacy H.

Owner

> "Ala Carte concept which works well for many different types of wellness businesses"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6656682)

DM

David M.

Owner

> "their branded website doent even have a call to action in the private sessions and they have no plan to add it"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6740262)

Kathy C.

Studio Owner

> "I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6631587)

SB

Susan B.

Owner

> "I was dragging my feet trying knowing I needed a new website and scheduling platform but I was hesitant to start the process because no one..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6660376)

CM

Carrie M.

Owner

> "Mobile App is super customizable and all in my brand."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6443004)

Maria R.

Owner

> "They over promise (straight up lie) and way under deliver."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7101307)

CE

Chandler E.

Owner

> "The branded app has elevated my clients' experience in all ways of PL."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6623672)

JH

Jillian H.

Owner

> "The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me! "

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6771305)

VP

Vera P.

Co-founder

> "All questions we had were promptly resolved and the team had amazing suggestions for the functionalities we were looking for."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6648271)

MM

Marlo M.

Owner

> "I had to send them a Cease and Desist letter for false advertisement and violation GDPR."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6536617)

VP

Vera P.

Co-founder

> "The team at Arketa has been exceptional, from our first intro call to all the setup calls we had it has gone without a hitch."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6648271)

AM

Anna M.

Kinesiologist

> "They keep sending me: "Thank you for my patience" email, and I dont have patiance for them."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6433601)

BL

Brietta L.

Owner, Teacher, Operator

> "I am sold on all the options that Arketa offers, as my business was being hosted on 3-4 other platforms and can now be with one."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___4987326)

KL

Karis L.

Manager

> "Other software companies seemed like talking heads with zero interest in our dream and without any passion towards the fitness industry."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6646393)

KC

Kim C.

Yoga Studio Owner

> "Arketa has enabled me to be a more efficient manager."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6411175)

GS

Genev S.

Founder

> "I wish I had a designated representative I could call at any given time, but that's just me being needy."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6630158)

GS

Genev S.

Founder

> "How user friendly the system is especially for a new fitness studio owner."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6630158)

DM

David M.

Owner

> "they have not credited clients back for cancelations and caused distrust with clients it's a mess!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6740262)

CE

Chandler E.

Owner

> "It’s incredible how much that personal connection positively impacts my business."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6623672)

HS

Heather S.

Owner

> "The pages had tons of redundancy & the edit capabilities for me were limited which was frustrating bc I could fix it easily."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6362368)

CE

Chandler E.

Owner

> "I'm super grateful to be part of all of Arketa's growth as a business but also to other studios!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6623672)

DS

Donna S.

Co-Owner

> "This functionality does not exist."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6824339)

AM

Ashlee M.

Owner

> "The customer service is EXCELLENT!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___7015029)

MM

Marlo M.

Owner

> "I tried to run my studio like this for two months, but it wasn't sustainable."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6536617)

SS

Sydney S.

Founder

> "Their support team is incredibly kind and responsive, always ready to help with any issues."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6427380)

JH

Jillian H.

Owner

> "They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6771305)

CM

Carrie M.

Owner

> "The mobile app is the best I have seen."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6443004)

MM

Marta M.

Fitness Trainer

> "In 2023 I realized that I shouldn’t have left Arketa, and I had little to no control in my business."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6618783)

AM

Anna M.

Kinesiologist

> "Arketa was recommended to me by my website designer and I went with it."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6433601)

JH

Jillian H.

Owner

> "FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. "

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6771305)

CC

Courtney C.

Owner and Operator

> "I know what it’s like to try to survive and thrive in this industry and, we all want to feel like our hard earned money is put to good use,..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6292776)

HS

Heather S.

Owner

> "They have misrepresented every bit of the function, deliverables and support."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6362368)

LM

Lora M.

Studio Director

> "because there is room for a bit of improvement."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6778443)

HS

Heather S.

Owner

> "User interface is poorly crafted, no intuitive functionality to speak of, bugs & clunky beyond measure."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6362368)

JR

Jenny R.

Studio Manager

> "We can offer classes, workshops, one-on-ones, retreats, programs, retail items and more. And, the system isn't overly complicated to the..."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___4773514)

CC

Courtney C.

Owner and Operator

> "Well, sure enough, I was charged over $3k and got declined when trying to use my credit card to purchase groceries."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6292776)

KC

Kim C.

Yoga Studio Owner

> "Using Arketa has made my life so much easier."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6411175)

CC

Courtney C.

Owner and Operator

> "I was also charged an over draft fee because of this unexpected charge of over 3K which I am normally very careful to avoid."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6292776)

VP

Vera P.

Co-founder

> "I've never felt dismissed and they were so patient in supporting us through the setup!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6648271)

MM

Marlo M.

Owner

> "The new dashboard was a big mess!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6536617)

JH

Jillian H.

Owner

> "Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6771305)

CF

Carl F.

CEO and President

> "This is a dishonest company."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6562654)

AD

Angela D.

Fitness studio owner

> "I love that Arketa is always working towards improvement."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6622052)

JB

Jared B.

Owner

> "The one thing I feel I am missing the most in transfer over software is loading in clients' previous number of classes from the old platform."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___4811069)

AP

Andrea P.

Owner

> "I was sold on Arketa based off of the previous platform, which seemed to be smoother than this one, the cost is affordable."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___4997815)

HS

Heather S.

Owner

> "I have used a mountain of booking software in my career & this is by far the most amateur built thing I have been saddled with. "

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6362368)

SB

Susan B.

Owner

> "Setting up my account was easy as well, all the steps are easy to find and follow. "

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6660376)

HS

Heather S.

Owner

> "I have endless screenshots of errors"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6362368)

KL

Karis L.

Manager

> "Arketa is truly a special company and I am so honored to be a part of it!!"

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6646393)

HS

Heather S.

Owner

> "There is so much wrong it’s difficult to even breakdown."

[See full review](https://www.capterra.com/p/212718/Arketa/#Capterra___6362368)

[View Reviews](https://www.capterra.com/p/212718/Arketa/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,993)

[Arketa](https://www.capterra.com/p/212718/Arketa/)

4.29 (89)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Mindbody

36/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Attendance Management
-   Attendance Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Management
-   Client Management
-   Client Portal
-   Communication Management
-   Contract/License Management
-   Customer Accounts
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   Event Management
-   Facility Scheduling
-   Generative AI
-   Instructor Management
-   Inventory Management
-   Lead Generation
-   Marketing Automation
-   Member Communication
-   Membership Management
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

Arketa

Top features

42/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Attendance Management
-   Attendance Tracking
-   Automated Scheduling
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Management
-   Client Management
-   Client Portal
-   Communication Management
-   Contract/License Management
-   Customer Accounts
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   Event Management
-   Facility Scheduling
-   Generative AI
-   Instructor Management
-   Inventory Management
-   Lead Generation
-   Marketing Automation
-   Member Communication
-   Membership Management
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/212718/Arketa/#features)

### Recognition

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

Arketa

Best Value FitnessSoftware (2022) 

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Arketa

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

Arketa

-   By Arketa
-   Located in United States
-   Founded in

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Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/40229-127994/MINDBODY-vs-Jobber)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$79/month

Price

$0

4.0

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/40229-195467/MINDBODY-vs-Care-Patron)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$79/month

Price

€9.9/month

4.0

Features

4.4

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/40229-140086/MINDBODY-vs-Simplybook-me)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (331)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$79/month

Price

$165/month

4.0

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/40229-187593/MINDBODY-vs-Mangomint)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

$79/month

Price

$69/month

4.0

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/40229-145039/MINDBODY-vs-WellnessLiving)