# Compare Mindbody vs Momence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mindbody and Momence based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/40229-229516/MINDBODY-vs-Ribbon

---

# Mindbody vs Momence Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MindbodyMomence2/4 selected

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

[Momence](https://www.capterra.com/p/229516/Ribbon/)[3.9 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

[## Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.0 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting Price

$99.00/month

Value-for-Money

3.6

Functionality

4

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

Based on [2,990 reviews](#user-reviews)

Positive

2,243

Neutral

359

Negative

388

[## Momence](https://www.capterra.com/p/229516/Ribbon/)[3.9 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [76 reviews](#user-reviews)

Positive

53

Neutral

8

Negative

15

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### Gym Assistant

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,188 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Appointment Management

4.2

Online Booking

4.2

Calendar Management

4.2

Credit Card Processing

4.3

Availability Management

NA

66%Fit

Not enough reviews

Feature ratings

Appointment Management

3.7

Online Booking

4.1

Calendar Management

4.0

Credit Card Processing

3.4

Availability Management

\--

User satisfaction

User satisfaction

4.0

User reviews[2,990](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.6

Customer support

3.8

User satisfaction

3.9

User reviews[76](https://www.capterra.com/p/229516/Ribbon/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.7

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more.

Best for

Online Teachers, Instructors, Creatives, Studios, Gyms, and Fitness Clubs

## User reviews

Pros & cons

AM

Ali M.

Owner

> "The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

Jonathon S.

Owner and Teacher

> "You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

ZH

Zachary H.

Fitness Manager

> "Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

JT

Jarvis T.

General Manager

> "While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

JT

Jarvis T.

General Manager

> "Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

JT

Jarvis T.

General Manager

> "The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

AM

Ali M.

Owner

> "MINDBODY reliably handles our scheduling, client management, and payments in one place."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

CB

Casey B.

Program engineer

> "The only drawback is that there are times when the system seems to bug out — tasks show as completed but reappear the next day, or purchases..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7129363)

JT

Jonathan T.

Business Owner

> "The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

NV

Nicolas V.

Volleyball Coach

> "For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

RS

Razvan S.

Fitness Manager

> "As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards,..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6708745)

AM

Ali M.

Owner

> "Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045487)

VR

Verified Reviewer

Yoga Teacher and Consultant

> "The software is wonderful for the front end but the back end requires much more UI research and revamping."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7114130)

KW

Kathleen W.

Owner

> "Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6419402)

MH

Michelle H.

Practitioner

> "I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

MW

Mekailah W.

Front Desk Receptionist

> "It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7073814)

ZH

Zachary H.

Fitness Manager

> "The simple check in app for class attendees works well for my fitness center."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7105780)

MB

Michele B.

owner

> "THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

MD

Maria D.

Fitness Supervisor

> "It is a great tool for booking classes, courses and for scheduling. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088949)

JB

James B.

Manager

> "Too many off topic results are found that don't relate to the search terms."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089201)

NV

Nicolas V.

Volleyball Coach

> "The ability to manage employees and payments is perfect for what I need."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

MS

Melissa S.

Director of Marketing and Communications

> "Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839047)

AG

Aubrey G.

Receptionist

> "Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

MH

Michelle H.

Practitioner

> "It is more complicated than it should be to scheudle yourself, to book appointments and block out time."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

JT

Jonathan T.

Business Owner

> "Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

BB

Benjamin B.

Chiropractor

> "I need the ability to write notes for clients and it doesn't allow me do this easily."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6837571)

DT

Dawn T.

Owner

> "I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

SS

Sandy S.

Owner

> "When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872444)

DT

Dawn T.

Owner

> "The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132609)

JT

Jarvis T.

General Manager

> "The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7136229)

HS

Helena S.

Owner

> "I enjoy using all the features available such as sending news letters, setting up mailing lists etc. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7042271)

PW

Paul W.

Founder and Owner

> "Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails)."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6885128)

MF

Marc F.

Captain of Customer Success

> "It has greatly reduced the administrative burden, allowing me to focus more on my clients. Despite a few minor drawbacks, it's a highly..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

CM

Carolyne M.

Owner

> "They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6495542)

LJ

Lauren J.

Hair stylist

> "The best part is one app for different studio I go to and it keeps my history."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

AG

Aubrey G.

Receptionist

> "If I had to pick something I don’t love, it would be the frequent maintenance periods."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046528)

JT

Jonathan T.

Business Owner

> "It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

MC

Matthieu C.

Head Crossfit Coach

> "It lacks a native fitness programming and logging tool like Wodify has."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

MH

Michelle H.

Practitioner

> "I like the photos that help you conceptualize the services and offerings."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088666)

SS

STephen S.

GM

> "The app can be glitchy at times, with slow load speeds and confusing navigation."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

SR

Shayne R.

On-site Coordinator

> "This Mindbody software helps me to stay organized with my clients."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6558513)

AL

Andi L.

Associate Director

> "I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

LE

Lucy E.

Director Wellness and Fitness

> "HORRIFIC CUSTOMER SUPPORT -- can't get to anyone who can help me with the problems we are having or to discuss our account/subscription. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035476)

TS

Tyler S.

owner

> "ability to take CC to hold appointments, clean look, quick real time online booking."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6862854)

JB

Julie B.

Owner

> "The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

JB

Julie B.

Owner

> "The ability to add programs to help you get what you need done faster, especially not to miss phone calls."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7043233)

AD

Alexandrew D.

Director

> "IE if a client suspends a membership until 16th they cannot book for a class on the 17th until the day of the 16th actually arrives."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#GetApp___6345091)

AL

Andi L.

Associate Director

> "Class management, reporting features, client management are all strong features of Mindbody."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012653)

MC

Matthieu C.

Head Crossfit Coach

> "Some clients often face issues with logging into their account on mobile, and the reason is generally unclear."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6840030)

SR

Shayne R.

On-site Coordinator

> "I believe that this is a good software to help me to meet the organizational needs of our business."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089635)

NS

Nicole S.

LEAD

> "THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7088139)

AT

Anne T.

Owner

> "They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use of the..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7057640)

KN

Kelsey N.

Marketing Manager

> "Additionally - the scheduling process can hinder sales as clients have to be logged in to purchase products or services through MB."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6747542)

NA

Nick A.

Founder

> "The class and appointment management is simple and the notifications make it impossible to forget a client."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035535)

AH

Andrew H.

Owner

> "My clients get frustrated that they can't get help with their accounts too."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

JT

Jonathan T.

Business Owner

> "I was pleasantly surprised when I was given consideration for my years of Loyalty and being charged based on the size of my business. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7045844)

MF

Marc F.

Captain of Customer Success

> "The mobile business app lacks some features, making it difficult to manage all aspects of my business on the go."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351354)

FE

Farrah E.

Director of operations

> "i like the new features of analytics to, the snapshot gives you a quick bird view."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6869388)

Jonathon S.

Owner and Teacher

> "I haven't scheduled a single customer with them or had a single onboarding session with them."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7084275)

MM

Myron M.

Fitness Consultant

> "The features offered by Mindbody have enhanced the necessary duties that are required to help my facility run more efficiently."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7035507)

MB

Michele B.

owner

> "I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6710983)

CO

Chris O.

Trainer

> "Even when complex it allows for a wide variety of options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7046441)

JD

Jane D.

Owner

> "Tech support is still ok but often supported by too much blurb and difficult to identify."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831337)

LJ

Lauren J.

Hair stylist

> "It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes!"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7132590)

AK

Andrea K.

Business Owner

> "On top of merchant credit card fees and the monthly subscription fee, it really reduces my margins."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6705907)

NV

Nicolas V.

Volleyball Coach

> "It's nice to be able to look at my appointments from this week to next month."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7048553)

Becky R.

Music Teacher

> "Interface not as intuitive as other options."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7056092)

SS

STephen S.

GM

> "Great for discovering new studios, managing schedules, and staying consistent with workouts."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7036149)

FA

Fiona A.

Owner and Company Director

> "I sometimes find it can be clunky in terms of users journey/steps - you have to click back and forth, with too many clicks for each step. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6706078)

AR

Abigail R.

Corporate Wellness Concierge

> "I'm able to store account info, take payments seamlessly and utilize scheduling in one app"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6712602)

AW

Amelia W.

Studio Owner

> "Hard to fix things in the client profile or update the client packages. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6835331)

ED

Emily D.

COO

> "We switched from a very basic software program so initially the features were nice and allowed for different sales paths that we enjoyed..."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6678699)

JM

Jordan M.

Front desk

> "Mindbody can also be fairly slow and that can make transactions feel very tedious."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6839880)

AC

Amanda C.

President

> "The various features available and the potential of these features to help grow my attendance."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6872149)

AH

Andrew H.

Owner

> "The updates are glitchy as hell. "

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7089179)

IM

Insel M.

owner

> "It provides the full spectrum of tools needed for my yoga studio."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6831577)

KF

Kelsey F.

Manager

> "its weird and I dont want my clients being advertised other studios on the platform"

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___7012239)

VR

Verified Reviewer

Director of Membership

> "Mindbody software is a robust platform designed to streamline business operations for wellness and fitness establishments."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6351246)

SH

Stacy H.

owner, lead instructor

> "The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access."

[See full review](https://www.capterra.com/p/40229/MINDBODY/#Capterra___6707236)

[View Reviews](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Rachel W.

Owner and director

> "I liked that it had the potential to streamline operations, CRM, enrollment and booking, appointment management, leads."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

CH

Chase H.

Owner

> "Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7141228)

JM

Jena M.

CEO

> "My front desk team loves its ability to have anyone on my team communicate with clients and we can all see the history."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6754237)

MR

Matt R.

Owner

> "The review generation sucks you can't customize the messaging or sequences sent for reviews so good luck getting your clients to leave..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6582427)

CH

Chase H.

Owner

> "As a site plugin it looks clean and professional."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7141228)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Clients occasionally report glitches in payment processing as well as receiving links to class signups at the beginning of their payment..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6558515)

JM

Jena M.

CEO

> "I love how my team can use the customer support function instead of coming to me. And since converting, we have been able to hit all of our..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6754237)

KS

Kary S.

Director

> "The limitations on embedding on a website are problematic, You can only embed one type of class/ event per web page."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6552447)

AP

Angelica P.

Digital Customer Experience Lead

> "The leads functionality has streamlined our lead management process, providing an intuitive and efficient way to capture, organise, and..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

MA

Mo A.

Digital Marketing Specialist

> "During this time, my business suffered significant losses due to a non-functional tracking feature. Despite their claims of "looking into..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6385253)

CH

Chase H.

Owner

> "The software is straightforward to learn and easy to navigate once you know the backend."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7141228)

MR

Matt R.

Owner

> "in the 6-7 months we've been a customer its actually gotten worse for us bc they no longer offer phone support - so getting ahold of..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6582427)

AC

Amanda C.

President

> "I appreciated the image of the platform, the user interface, ease of use, and the booking experience."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6872152)

Shawna S.

Marketing

> "Momence just wasn’t stable or intuitive enough for my needs."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7062997)

JS

Jesse S.

Owner

> "I like the texting and in app features."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6515705)

AD

Andrea D.

CEO

> "They do not send out emails to clients after their first class even thought they said they would."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7013704)

EN

Eleesha N.

CEO

> "Mindbody would NEVER do that, even when I have 5 studios! If your thinking of finding a system that will help reduce admin hours and enable..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036641)

Rachel W.

Owner and director

> "I was continued to be charged after canceling the service."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

VM

Valerie M.

Owner manager teacher

> "We love the flexibility available in programming classes, events, appointments, retreats and semesters (series), and the options for how..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4686931)

Rachel W.

Owner and director

> "Sales team was not truthful in what the software could do."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

AP

Angelica P.

Digital Customer Experience Lead

> "Momence has become an indispensable tool in our business toolkit, and we're excited about the continued growth and innovation it brings to..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

KS

Kary S.

Director

> "This is of course of no use if you are running a class that day or have an event which needs marketing."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6552447)

VM

Valerie M.

Owner manager teacher

> "Momence combines in-person and virtual classes into one for payroll purposes, saving me a lot of time compared to WL. Analytics and Reports..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4686931)

AC

Anika C.

manager

> "cannot setup a class multiple days a week. If you offer the same type of class two or more days a week instead of being able to select M,..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___4797931)

JW

Jeni W.

BUSINESS owner

> "Video On demand library easy to set up, filter and manage videos 5 stars, scheduling multiple classes, hybrid classes, message clients..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3693040)

Rachel W.

Owner and director

> "Terrible onboarding experience."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

AP

Angelica P.

Digital Customer Experience Lead

> "The integration of Momence Sequences has been a game-changer in our customer experience strategy."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

Rachel W.

Owner and director

> "Terrible experience."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

JG

Jordan G.

Studio Host

> "They also are easy to work with if you need any customer support."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6561037)

Shawna S.

Marketing

> "Overall, my experience was disappointing."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7062997)

JW

Jennifer W.

Owner

> "Other elements that have made our business better: website integration, SMS, simple ways to customize the program, clean reports, easy ways..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4133456)

JG

Jason G.

Owner

> "the team didn't think to look at anomalies or confirm anything with me or do any data checks or reviews before committing the data it's..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6171313)

KS

Kary S.

Director

> "Momence are constantly improving and changing things."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6552447)

JS

Julie S.

Operator

> "The application fees and the customer service is BS."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6586185)

AR

Alexis R.

Production Associate

> "Also the aesthetic is marvelous."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6643729)

WW

Whitney W.

Owner

> "I recently had to downgrade due to change in my studio."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6629873)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Extremely easy to use from the administrative side"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6558515)

JB

Jennifer B.

Founder and Director

> "I've been trying to cancel my business account since October and was charged again today."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6618038)

JW

Jenna W.

Manager

> "sensitive content hidden\] was so helpful when we were picking momence to use for our go forward booking platform and now \[sensitive content..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___5035106)

MR

Matt R.

Owner

> "Momence oversold and underdelivered."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6582427)

MM

Marsha M.

Owner

> "The calendar on my website where people can buy right from the website or jump to their account, is a great feature."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3867791)

Simone P.

Owner

> "The support is close to useless."

[See full review](https://www.capterra.com/p/229516/Ribbon/#GetApp___6788584)

KR

Kaley R.

Sustainability Reporter

> "Great app-based service for schedule management and livestream access, especially in the fitness space."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4474974)

BT

Bernie T.

Manager

> "We also frequently get charged more than what is stipulated in our contract and have to contact them for refunds."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

JS

Jen S.

Studio Owner

> "They offer a ton of support and respond to inquiries within hours (sometimes even minutes). If there is not an answer for a question, they..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3556845)

SJC

Sarah-Jane C.

Owner

> "I’m not sure if it even exists."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6625280)

JG

Jason G.

Owner

> "I think Momence is a great tool, I think the team is great overall, and they are very attentive to customers needs and take on feedback."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6171313)

KD

Kari D.

Owner

> "I’ve never put content on a platform that didn’t allow me to download that piece of content."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6220813)

AP

Angelica P.

Digital Customer Experience Lead

> "Their responsiveness and commitment to customer success make them a standout partner."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

JG

Jason G.

Owner

> "it seemed like they let me put a tonne of instructions to gather to placate me, then they promptly ignored a lot of it"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6171313)

ME

Michelle E.

Owner

> "Although we had a few hiccups during the onboarding experience, we appreciated the immediate support and answers to questions, as well as..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3703214)

AC

Anika C.

manager

> "Duplicating recurring classes i ran into glitch's, we haven't even fully launched."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___4797931)

VM

Valerie M.

Owner manager teacher

> "The marketing suite is great with tons of templates to use and options to build custom campaigns too."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4686931)

BT

Bernie T.

Manager

> "over time there have been multiple issues and glitches in the software."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

BT

Bernie T.

Manager

> "They present themselves well and is simple to use if you don't have many clients or classes scheduled."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

BB

Brian B.

Operations

> "Terrible company to deal with, terrible product to use."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6696697)

EG

Erika G.

Owner

> "I was able to schedule as many one on one calls with the same representative which made it a streamlined and personal experience!"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4288555)

AC

Allie C.

Studio Owner and Yoga Instructor & Teacher Trainer

> "In creating online courses, I do find it confusing to get all of the necessary pieces to work together -- subscription vs on demand course..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4098325)

MM

Marsha M.

Owner

> "Having a zoom link right on the class listing and Momence taking care of adding all the links has been amazing."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3867791)

BT

Bernie T.

Manager

> "We were also overcharged by over $10000 once which was another mess."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

EG

Erika G.

Owner

> "Also the ability to pass on the credit card surcharges to the client saves us a lot of money."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4288555)

BT

Bernie T.

Manager

> "Their staff are not well trained to resolve issues when they arise."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

KD

Kari D.

Owner

> "The interface is easy to use and it was easy for clients to book their classes."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6220813)

JS

Jill S.

Owner

> "First they said it was resolved, second they lied and said it was my fault and third they said I had to fix the problem myself."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___6271531)

RP

Rachael P.

Owner

> "Momence was one of the only studio software that had everything we needed!"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6030651)

ZS

Zefea S.

owner

> "There some components that require extra steps to connect together, When a mistake was made or when we were trying to figure the best way..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4308310)

RR

Rima R.

Founder

> "Ease of use, Customer support, make-sense approach, creativity, can-do attitude."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4941889)

JS

Jill S.

Owner

> "I reported an issue a week and a half ago and they refuse to help me."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___6271531)

JW

Jeni W.

BUSINESS owner

> "Our booking system needs to mimic that, the steps a client needs to take to do this should be simple, seamless & just as joyful!"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3693040)

ZS

Zefea S.

owner

> "There were a few occasions that it took quite a long time to get a response and repeated emails from our end were needed to find answers."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4308310)

ML

Michele L.

Owner

> "Momence is more up-to-date software with all the features I need for more than half of what I was spending before. "

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4083081)

MU

Meghan U.

Studio Owner

> "The second red flag was when I was charged during my onboarding and then a second time in the same month. When I asked for a refund, it..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4515341)

DW

Derryn W.

Director

> "Love the clean interface, simple to use and does everything I need it to do for a full operating yoga studio with membership base."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3934034)

KD

Kari D.

Owner

> "I feel like they stole my intellectual property."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6220813)

JW

Jennifer W.

Owner

> "Momence has made class registration easier for our clients."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4133456)

HN

Hakim N.

Studio Manager

> "The checkout screen pops up into a separate window, which we didn't like, but they may have changed that by now."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4779656)

AC

Allie C.

Studio Owner and Yoga Instructor & Teacher Trainer

> "The help desk is unbelievable for me and also for my clients -- timely and they always solve the issues."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4098325)

SE

Sara E.

Yoga Studio Owner

> "One month after launch I requested to cancel my 12 month subscription which I paid up front - I was told I could request a refund at any..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3435279)

ML

Michele L.

Owner

> "My clients are very happy with the improvement from our old software to book and purchase online. "

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4083081)

KH

Kara H.

Pilates Instructor

> "It's not intuitive and hard for clients and admin to navigate."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___4563902)

[View Reviews](https://www.capterra.com/p/229516/Ribbon/reviews/)

## User interface

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

4.02 (2,990)

[Momence](https://www.capterra.com/p/229516/Ribbon/)

3.95 (76)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mindbody

27/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/40229/MINDBODY/#features)

Momence

Top features

30/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/229516/Ribbon/#features)

### Recognition

Mindbody is recognized as a top-rated tool in 4 Capterra Shortlist reports

Momence is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Mindbody

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Momence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mindbody

-   By Mindbody
-   Located in United States
-   Founded in 2000

Momence

-   By Momence
-   Located in United States
-   Founded in

## Popular Comparisons

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

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[Momence](https://www.capterra.com/p/229516/Ribbon/)[3.95 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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[Momence](https://www.capterra.com/p/229516/Ribbon/)[3.95 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

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[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$99/month

Price

€9.9/month

4.0

Features

4.4

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/40229-140086/MINDBODY-vs-Simplybook-me)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$99/month

Price

$165/month

4.0

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/40229-187593/MINDBODY-vs-Mangomint)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.38 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

$99/month

Price

$69/month

4.0

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/40229-145039/MINDBODY-vs-WellnessLiving)