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HOA, apartment, swim clubs and community pools.
Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Great experience with good customer support. Fulfills our basic requirements at a minimal cost.
Often times when processing applications being unable to see first names of applicants becomes tricky to see which ones you have seen already.
Access Granted Systems is an excellent, easy to use system for resident passes and guest passes for the pool. The software is simple, the tutorials are useful to navigate the site.
I can't filter on the program all users that have certain criteria: IE expired tags, suspended accounts.
Customer Service is fantastic. We tested the software at one facility and like it so much that we rolled it out to three more facilities.
The mobile application did pose some difficulty for a few of our residents, but we were able to assist and get them through it.
Easy to use user interface and the ability to handle all applications and passes all on one website! being able to access instructions easily is also great.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Access Granted Systems
Mindbody
Access Granted Systems
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