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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Timerise targets industries, such as health, education, and event management that need customizable scheduling and booking solutions, including those managing multiple services or marketplaces.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Timerise is easy to use and has great customization possibilities. Additionally, the product support is outstanding.
There was a major software update once and after that I was no longer able to see and select my bookings on the landing page.
However, what truly WON me as their customer is the customer service I have been provided from DAY 1 until now. The dedication and service provided by Peter has just been immense.
Then the timeslot on Timerise will avoid overbooking and take that slot as occupied.
I got good feedback there. An important function is the booking of individual sessions with fixed times to choose from.
As a new product they do lack some explanations, which could be crucial when you want to organize it all on your own.
All important information about my seminar appears on the landing page. The booking process is easy to create and easy for customers to book too.
I missed more interactive examples of code usage but I don't treat it as a big cons.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
Timerise
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