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Elevate your association using xCatalyst—integrate member, event, and website management seamlessly. With 25 years of expertise, we streamline your operations, boost engagement, and drive growth.
Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful.
But if you forgot something then its an assumption on both sides and that can lead to errors. But thats understandable.
Customer Service is superior. The company will work with any idea or project we want to undertake to help make it happen.
There was no user manual, update releases, or knowledge database for admins of the system to reference.
All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.
This made finding information from the admin side frustrating and a lengthy process. Nothing ever felt "easy" to update, find, or add to the system.
System performs wonderfully. Customization of ANYTHING is possible.
Customizing certificates and course development/cloning is limited.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
xCatalyst
Mindbody
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