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Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Designed for social clubs, country clubs, golf clubs, yacht clubs, resorts, property owner associations and hotels.
Just an amazing system, customer support, quality of the product and how easy it is to use.
For example- during covid lockdown they provided no support. Even though the studios were forced to close we were still charged in full.
I like this app because it puts your availability up for you and then notifies you when someone has scheduled an appointment. I like that it’s easy to use and find and the app is free for customers.
So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
With its affordable pricing, flexibility, reliability, and excellent customer support, Mindbody is a great app for anyone looking to improve their health and wellness.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The ease of filtering for what you are in the mood for (ex: HIIT or Pilates workout class) is great. Key considerations, like price and location are easy navigate.
Website integration very poor; no store option. Functions/features buried in an oversaturated back-end; back-end not very intuitive.
Northstar has and is doing a great job. I like that they are improving and enhancing the product.
The single biggest problem is that there is no readily available documentation. The latest user manuals are dated in 2008.
All of my questions were answered in a polite and informative way. Not to mention the meetings were recorded so it is nice to have everything as a reference.
After 5 years asking about updating and fixing FRD, it is still as bad as it was.
Their continued dedication to improving and growing their product. Their training team is extremely knowledgeable.
Our biggest frustration before Northstar was that our POA/accounting, golf, food & beverage, and recreation facility operations were all set up with different best-in-class systems.
Once the website and mobile app launched, I was speechless. Everything that they had worked on was officially brought to life and it was an honor to work with [sensitive content hidden] and his team.
It is so poorly designed that God forbid you need to regroup an account from one line to another. You will spend day fixing the report.
Melanie E.: Hi, my name is Melanie. I am the owner. My business is small, and I give Mindbody a four out of five. Prior to Mindbody, the software that I was using took a lot more time. It was tedious, and, to be honest, it was quite manual. I chose Mindbody because I've heard a lot about it, and a lot of people told me it was a good software to use. So word-of-mouth is everything. Using Mindbody was a little difficult at first, but I was able to manage and power through by looking up different ways that I could find the information without being stuck and alone finding it myself. If you are considering getting Mindbody, just make sure you do your research, so that you know exactly what you're looking for, and you know exactly what you're going to get. If you do not know what features you want, then it's going to be really hard to narrow down the benefits of a new software.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mindbody
Top FeaturesNorthstar Clubs & Associations Software
Northstar Clubs & Associations Software
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