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Heads of customer and employee experience, HR, consulting market research, and data and insights responsible for collecting, collating and analyzing data to inform strategy and policy.
Ideal for 2500+ employee organizations.
They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect.
There are no aspects or features that I have encountered which were difficult to use.
Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing.
There is no way to setup multiple daily reminders after a deadline is missed. I'd like to see the surveys combined with flowcharting, particularly escalation to the manager of the late survey.
Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.
Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating.
Surprised how good it actually is. and I liked it's support and sales teams - patiently and effectively they set up everything i needed.
It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.
An easy, seamless, and integrated awards program where employees can recognize and be recognized. A great platform to boost morale and recognition.
Inconsistency can cause frustration and resentment among employees.
Easy to interact, nice dashboard, excellent department overview, and the best part is the smiles after they receive inspire points.
I never see the products/brands I'm looking for and opt instead for gift/prepaid cards. Prepaid cards would be my go-to, except the available amounts are very inconvenient.
It is very nice that employees at a certain level or below in the org chart are able to receive points with their kudos.
Some countries and external co-workers are not included and hence no platform to recognize these colleagues and teammates; at least in my company.
It is an excellent way to reward good working behavior and to encourage positive performance in the workplace. Software is easy to use also.
Pfizer gives us a cut off which can be frustrating but that isn't reflective on Workhuman so much as it is Pfizer.
Prioritize real-user-identified key features according to your needs to find your best fit.
Key Survey
Top FeaturesWorkhuman
Key Survey
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