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Key Survey vs SurveyMonkey Enterprise: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 12,490 reviews from Survey users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
5.0
Reporting/Analytics
5.0
Data Import/Export
NA
API
--
% Fit
Not enough reviews
Feature ratings
Customizable Questions
4.6
Survey Builder
4.6
Reporting/Analytics
4.4
Data Import/Export
4.4
API
4.0
User satisfaction
4.6
User reviews40
Ease of use
4.4
Functionality
4.5
Value for money
4.4
Customer support
4.7
4.6
User reviews163
Ease of use
4.6
Functionality
4.4
Value for money
4.3
Customer support
4.2
Price starts from
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Heads of customer and employee experience, HR, consulting market research, and data and insights responsible for collecting, collating and analyzing data to inform strategy and policy.

Marketing, healthcare, HR, and education decision-makers concerned about business objectives and outcomes. IT professionals who need to support compliance or decisions with technology solutions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Jennifer P
Teacher
5.0

Jennifer: Hello, I'm Jennifer. I'm a teacher. I give SurveyMonkey five out of five. And for more reviews like this, click below. I use SurveyMonkey to complete surveys and to sign up for various events. What I like most about SurveyMonkey is that it's really easy to use. There are dropdown menus and multiple choice items, and I can also write in detailed information if it relates and pertains to the survey that I am taking. One thing that I would change about SurveyMonkey would be the availability to include graphics or documents or pictures, something to that nature. So when I am taking a survey, I can include more authentic information.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
212794 video thumbnail}
1 Video
40388
5 screenshots
212794
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Key Survey

27/43
  • Access Controls/Permissions
  • Anonymous Feedback
  • Customizable Questions
  • Data Cleansing
  • Data Import/Export
  • Data Security
  • Dynamic Content
  • Email Reminders
  • Gamification
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • Question Piping
  • Randomization
  • Response Quotas
  • Response Validation
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Analysis Tools
  • Drag & Drop
  • Email Marketing
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Real-Time Data
  • Reporting/Analytics
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
See All features
Hide Survey Software Features -

SurveyMonkey Enterprise

Top Features
32/43
Show Survey Software Features +

Key Survey

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SurveyMonkey Enterprise

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Key Survey
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SurveyMonkey Enterprise
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Key Survey
  • By WorldAPP
  • Located in United States
  • Founded in 2011
SurveyMonkey Enterprise
  • By Momentive
  • Located in United States
  • Founded in 2009
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