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Companies with 250 + employees across all industries. Key Industries: Manufacturing, Healthcare, Public Sector
Synerion has solutions that meet the needs for small, medium and large organizations.
The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks.
Some gaps to functionality that we missed at evaluation stage.
Mobile app is brilliant!!! System is very user friendly. Users can start to use it straight away without training in some cases.
A lot of hard work gets undone when upgrades are done that you are not aware of before the upgrade.
Ease of use, real time reports, price point and excellent after sales support. Any queries you may have are always replied to and resolved within a hours or even minutes.
Due to lack of usage, no longer familiar with the set-up or configuration. Therefore so any desired modifications tend not to get implemented.
Visually Clear, ESS Very self explanatory. Good support team, very efficient, friendly.
Limited usage of color and customized options. Takes time to load with a large amount of data.
There were several aspects of Synerion that I found impressive. Firstly, I appreciated its comprehensive functionality for workforce management.
Does not work with our pay period for exporting payroll data to Nethris. Our pay period is from the 22nd of each month to the 21st of the following month.
One of the best experiences from a 3rd party integrated supplier. Amazing customer service, very durable, powerful reporting.
I would'nt find anything important, maybe the lack of automatism when an employee make a mistake to record the time he start working.
Aside from the great system functionality, the implementation phase was very smooth, and the on-going customer support is awesome.
There is no way to have a points system for attendance tracking.
Additionally, Synerion's ability to integrate with other systems and software was a significant advantage, allowing for seamless data exchange and increased automation.
No mobile app for Synerion Agile. Past absence history on Employee portal is not available.
Elena P.: Hi, my name is Elena and I'm a controller. I give Synerion five stars and if you need more information, please click below. We were using another time clock. I don't remember the name of the software, but it was pretty old. It was pretty old. Because it gives us all the necessary info for employee hours. And I can have all the reports and I can transfer it directly to my payroll software without needing to input any information manually. It was relatively easy. They have a good customer service, so we get all the help we need. If we are having troubles, we can always schedule a call or send an email. So I'm happy with their customer service. I think Synerion is suitable for larger companies because it's pretty pricey. But for a hundred employees and more, it's a very good choice of software.
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