rezStream vs Little Hotelier: Which is a better fit?

We interviewed several different online reservation companies before going with rezStream. We felt they were the best fit for us because we liked the software the best.

Furthermore, it's quite difficult to set up and track business. The developers have really missed the mark for any property larger than 5 or 10 rooms.

They have excellent customer service, which is very important to me. Thank you for being part of our new adventure September 30, 2023 will be our one year anniversary of being a Resort owners.

That all disappeared within minutes of watching me navigate through the new software on day 1.

They are friendly, courteous, and dedicated in helping solve any issues you may have. We would recommend this program to any small business like ourselves, anytime.

I haven't had alot of problems using the software I only print out the daily check ins and check outs. The rest I dont really use.

Also very important to us is that they are very professional, organized, helpful during each stage of the process and eager to make sure we are happy with their services.

It does capture and track guest reservations but it's lack of basic business reporting means its usefulness is quite primitive. There is no way to track occupancy, rev-par etc.

Being able to have all products in one place helps us run our business more efficiently. The ease of use in designing our web presence and having the bookings come though is wonderful.

SUPPORT STAFF NOT AVAILABLE ON WEEKENDS WHICH IS EXTREMELY INCONVENIENT WHEN. THERE IS A PROBLEM ON THE WEEKEND.

I am extremely happy with Little Hotelier. Their customer service is excellent and they are very helpful in helping when I have an issue and extremely patient and polite.

Customer service was terrible and asking for reference numbers when their online cancellation form did not give one. I have read previous warnings about this company and you need to believe them.

Great customer service, relatively easy to use, excellent channel manger to most booking sites, functionality continues to improve over time.

Made for Australian market, has been in US for one year (only), and still no support for Discover cards. Horrible useless reporting module.

Great experience it took a lot of time to learn the program but worth it. I tried others and very happy with what I ended up using LH.

I feel completely scammed now because of their terrible platform and even worse customer service.