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Independent hotels under 150 rooms that use a combination of digital marketing and software to support their business. Pay less and get more with our suite of solutions and expertise!
FantasticStay's mission is to deliver the most powerful and user-friendly management and distribution software for owners, managers of vacation rentals and Airbnb hosts.
We interviewed several different online reservation companies before going with rezStream. We felt they were the best fit for us because we liked the software the best.
Furthermore, it's quite difficult to set up and track business. The developers have really missed the mark for any property larger than 5 or 10 rooms.
They have excellent customer service, which is very important to me. Thank you for being part of our new adventure September 30, 2023 will be our one year anniversary of being a Resort owners.
That all disappeared within minutes of watching me navigate through the new software on day 1.
They are friendly, courteous, and dedicated in helping solve any issues you may have. We would recommend this program to any small business like ourselves, anytime.
I haven't had alot of problems using the software I only print out the daily check ins and check outs. The rest I dont really use.
Also very important to us is that they are very professional, organized, helpful during each stage of the process and eager to make sure we are happy with their services.
It does capture and track guest reservations but it's lack of basic business reporting means its usefulness is quite primitive. There is no way to track occupancy, rev-par etc.
The software has good UI/UX, making it easy to use. They're adding new useful features, you can integrate many other apps and the reporting tools are very good.
If we run into a snag and we lose revenue with no access to customer support, that is not a risk we are willing to take.
This is a very nice and friendly to use software. Also the free version done what promise and the support is excellent.
There was no way to get it setup to manage state and local taxes and those that are collected by the channels and those that we have to collect ourselves. There is no detailed reporting.
It integrates will our housekeeping and payment software too which is a huge help. It's super easy to use, works well with Airbnb and Booking.com, and also offers a direct booking website.
Full of errors and with sacred functionalities. Not available to colculate an offer automatically but only manually because don't have the extra guest fee.
The team has always been great to work with from the top down. Any issues encountered have been dealt with head on by their customer service & their development teams with updates along the way.
The tax fields are missing. And they cannot be configured by listing, which is actually incompatible with the way we do business in Hawaii, since all counties have different GET levels.
Prioritize real-user-identified key features according to your needs to find your best fit.
rezStream
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rezStream
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