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Community CareLink serves Public Health agencies, State and Local Government, Educational Organizations, Criminal Justice systems, Medicaid, Managed Care, non-profits, and funders.
We proudly serve behavioral health and mental health agencies in California.
Super effective and Easy to use. The staff is fantastic, and they are always asking us if we need any assistance.
Some reporting issues and we’re still fixing mistakes.
Being able to seamlessly coordinate with other organizations is also extremely helpful and knowing communications are HIPPA compliment and secure is great.
We have fixed many problems as far as documentation.
Being able to offer more services to our clients than we ever have before. The population we serve definitely benefits from our improved services because of our use of Comunity Care Link.
At first glance it appears tough to navigate due to the multiple steps included to complete a task.
The staff was super helpful in getting us started and acclimated to the software. It was very easy to maneuver and not overwhelming.
My dashboard and the share can be difficult to navigate.
One of the most significant benefits has been the ease of billing, which has significantly improved since implementing the software.
At times, it is hard to get questions answered and solutions to some of our problems are simply not addressed or responses get lost in translation.
Overall, it has been a great experience. Our patients get better care because everything we need is included in Exym and that streamlines care for our clients.
The downside is that there are times when it takes a while to generate a response for my requests.
The two things that I was the most impressed with at the beginning was how user friendly it was and the amazing customer service Exym provided.
This can be frustrating and time-consuming, especially during the initial implementation phase.
Overall good customer support and communication regarding changes; They have been great about staying on top of the many changes coming in regulations and requirements from funders.
It can be slow and will occasionally give error messages.
Community CareLink
Top FeaturesExym
Community CareLink
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Exym
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