Herfert Software vs PracticeSuite: Which is a better fit?

Every time I have a question or suggestion, the staff at Herfert are fantastic about walking me through. I also enjoy the ease with registering patients.

I hear horror stories from other Chiro office about their software always shutting down, confusing to use, I'm on a chiro website for staff I feel sorry for those who don't have Herfert.

Most important very seldom any issues with Herfert. I love the help section system documentation, this is amazing help at your finger tips any time you need to know Herfert system.

The reminder sending isn't very fluid, and building a schedule can be frustrating. We currently export the schedule, then cut and paste onto a new excel page to print for the day.

What I like most is how easy it is to use and how organized everything is. Also the customer service is amazing.

If you ever have a problem, just call and their staff and they will walk you through any corrections or remote log-in on your system and correct it.

Great Tech support and friendly staff. Excellent product for the price and has both cloud and server based options.

Never have I been down in all these years with something broken in the software.

Another important feature that I admire about the product is the amazing support who are always available to assist you with any problems.

They have even threatened to cut our access to the software with-in 24 hours for non-payment when we were paid up 2 months ahead of time (errors with their own accounting).

Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice. My favorite feature by far is the outstanding support team.

This has to be the worst software on the market. Counter-intuitive, constant crashes, gliches, and errors.

PracticeSuite is a wonderful company. The system is easy to use and the customer service is great.

The software itself has some snags, especially if you ever make a mistake. For example, if you put in an amount applied to deductible by mistake, you can't delete or change that.

This product is visually appealing and the functionality is outstanding. It is easy to use and navigate.

We have had problems with the billing software changing the status of unbilled claims to billed claims, and even create claims out of thin air.