Herfert Software vs Qualifacts Insync: Which is a better fit?

Every time I have a question or suggestion, the staff at Herfert are fantastic about walking me through. I also enjoy the ease with registering patients.

I hear horror stories from other Chiro office about their software always shutting down, confusing to use, I'm on a chiro website for staff I feel sorry for those who don't have Herfert.

Most important very seldom any issues with Herfert. I love the help section system documentation, this is amazing help at your finger tips any time you need to know Herfert system.

The reminder sending isn't very fluid, and building a schedule can be frustrating. We currently export the schedule, then cut and paste onto a new excel page to print for the day.

What I like most is how easy it is to use and how organized everything is. Also the customer service is amazing.

If you ever have a problem, just call and their staff and they will walk you through any corrections or remote log-in on your system and correct it.

Great Tech support and friendly staff. Excellent product for the price and has both cloud and server based options.

Never have I been down in all these years with something broken in the software.

MY implementation team with [sensitive content hidden] was awesome. They were helpful, creative and responsive.

Setup was absolutely awful and a waste of time and resources when our account was assigned to [SENSITIVE CONTENT.

The InSync team have been very nice to work with. They are flexible, want to help and problem solve and really seem to care about you being happy with the software.

I am currently at a point where I am finding very little that I dislike about the program.

The reports seem to be a great benefit for us and I look forward to using these. Our overall experience was great.

Adding the customizable features can be tedious and confusing.

The Account Manager understands the importance of clean billing to reduce write-offs and is very responsive when we need guidance. It is a pleasure to work with InSync RCM.

I don't like that when moving from one page to another the first page disappears and you have to find it again - scheduling and patient information. Have to leave one to get to the other.