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ChiroTouch Core is great for chiropractic cash and paper-billing practices, while ChiroTouch Advanced is great for chiropractic insurance and electronic billing practices.
Chiropractors in need of a low price, extremely easy to use practice management software with lots of bells and whistles.
You know you are with a good company when the support staff is happy and helpful. That tells me CT cares about its staff and therefore they will care about our needs.
That's 3-1/2 years they had to work on it, and didn't. Hence my, and many other's, severe disappointment in this company.
Overall a wonderful product that is always trying to improve and makes the entire office run more efficient and reliable.
Thirdly, the system has separate, poorly integrated apps for scheduling, patient account management and charting and will drive your staff crazy unless they have 3 monitors.
Appealing visual design, easy to navigate, good for those who like their work or information in separate screens/windows.
We get kicked out of the program quite often and have hate some pretty concerning technical issues that have required quite a few phone calls to assist us in getting the problems fixed.
So far this software is very user friendly. It is similar to our old software which made it an comfortable transition and the support staff is very reliable and friendly.
Can be difficult transition at beginning, seemed a little tedious a d frustrating learning all the new functions.
Every time I have a question or suggestion, the staff at Herfert are fantastic about walking me through. I also enjoy the ease with registering patients.
I hear horror stories from other Chiro office about their software always shutting down, confusing to use, I'm on a chiro website for staff I feel sorry for those who don't have Herfert.
Most important very seldom any issues with Herfert. I love the help section system documentation, this is amazing help at your finger tips any time you need to know Herfert system.
The reminder sending isn't very fluid, and building a schedule can be frustrating. We currently export the schedule, then cut and paste onto a new excel page to print for the day.
What I like most is how easy it is to use and how organized everything is. Also the customer service is amazing.
If you ever have a problem, just call and their staff and they will walk you through any corrections or remote log-in on your system and correct it.
Great Tech support and friendly staff. Excellent product for the price and has both cloud and server based options.
Never have I been down in all these years with something broken in the software.
Brooke: Hi, my name's Brooke. I am an office manager at a chiropractic office in Florida, and we are a fairly large clinic, we have four doctors here and see quite a number of patients, PI patients, major med, self-pay, all types of patients, and we've enjoyed working with ChiroTouch, we rate them a five star out of five. Before ChiroTouch, we did use a different program and I know we saw a couple other before we were introduced to ChiroTouch. ChiroTouch just seemed to integrate a lot easier with what we were previously using and offered more future capability for EHR and integrating in the payment system that we currently use. Really, the main reason we decided to go with the ChiroTouch is it was a easy transition. The training that was available at the time, they met with our entire staff virtually, which was very convenient, and trained each of us, some one-on-one through different portals that they sent us in our email, and then we did a group training. It was just really easy and quick to learn. Because ChiroTouch has other platforms that they integrate with for like payment, X-ray, it was even easier to integrate with our business than the previous software we were using. It took a little time for us to realize that we could use those so easily, but once we did find them, it was an easy transition to adding those extra softwares that they integrate with. I definitely would recommend anybody wanting to try out ChiroTouch to schedule a demo and have the team there show you around and see what capabilities are for the practice and be willing to change some systems, because a lot of the systems that we had that we weren't really wanting to change really did need to be changed and they could have been a little more proficient. And they are now that we've began using ChiroTouch and integrated our system into it more and more.
ChiroTouch
Top FeaturesHerfert Software
Herfert Software
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